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Garden Inn & Suites

293 reviews
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Traveller (58)
Room & Suite (29)
Dining (6)
Overview
  • Excellent7%
  • Very good17%
  • Average20%
  • Poor23%
  • Terrible33%
15 Sep 2017
“Will not cancel May 18, 2018 reservation.”
6 Sep 2017
“Not good for families ”
Free Wifi
Breakfast included
Non-Smoking Hotel
Airport Transportation
Suites
Multilingual Staff
Pets Allowed
2.0 Star Hotel
All hotel details
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Reviews (293)Write a Review
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1 - 5 of 242 reviews
Reviewed 2 weeks ago via mobile

I read different reviews and some said it’s fine for one night if you have a layover at JFK, and that they offer a shuttle service which I really needed - we’ll, they don’t. They lady at the front desk was probably the worst receptionist...More

Thank sofie_sofie7
Reviewed 1 November 2017 via mobile

We booked this hotel for one night as we arrived late at JFK. At first everything seemed great, it offered a free shuttle bus and free breakfast - great! But as soon as we’d booked, we received an email from the hotel saying neither of...More

Thank Gemma F
Reviewed 14 October 2017 via mobile

Wow, where do I start? I stupidly thought this was a Hilton hotel, since the name was so similar. It was gross, unclean, and unsafe. Pros: near airport Cons: No security whatsoever, even safety lock latch to our hotel room was broken. Place reeks of...More

Thank jettaflavor
Reviewed 14 October 2017 via mobile

We stayed here after landing at JFK around 9 pm. The hotel is dark and dated. Staff was friendly but overall the neighbor was sketchy and too many men hanging out in front of hotel...not threatening but somewhat too friendly and in various states of...More

Thank lmapa
Reviewed 15 September 2017

I booked a hotel room from the Garden Inn and Suites 151-20 Baisley Blvd at JFK on 09/07/2017 for the date of May 18, 2018. I called on 09/13/2017 to cancel this reservation and talked to Louise who left a message to the manager of...More

1  Thank donefornow
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Details
Price range
US$92 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$92 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (58)
Room & Suite (29)
Dining (6)
Hotel & Grounds (24)
Bathroom (10)
Questions & Answers
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NYCFamilyOf3
4 May 2016|
AnswerShow all 2 answers
Response from GaryStripling | Reviewed this property |
I agree. Not very family-friendly. There are other nearby properties where I would take my family, but definitely not this one.
1
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Room Tips
"Do not anticipate a refund when you book in advance"
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"Don't stay here."
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"Go to another hotel"
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"Avoid this place!"
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