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Garden Inn & Suites

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Garden Inn & Suites
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274 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Boston, Massachusetts
Reviewed 19 September 2015

I tend to be a traveler who has very simple needs. Sadly, the Garden Inn & Suites in Queens satisfied very few of them. Let's start with the positives - The staff was amazing! I only had positive interactions with them, and will only speak highly of them. This goes for the front desk staff, as well as the custodial...

1Thank Alex G
Reviewed 16 September 2015 via mobile

The staff was very helpful and accommodating. The room was clean. The furniture clearly was too big and hung out several inches into the doorway between the living room and bedroom. The furniture appeared to be second hand. The mini fridge was beat up but worked well. The two pedestal sinks in the bathroom were a nice touch. A good...

Thank briankeh
New York City, New York
Reviewed 5 September 2015 via mobile

I had a bit of trepidation based on the reviews at first. However, I have stayed at this hotel twice now and have had no issues. I didn't have to wait too long for the shuttle at JFK the first time and the second time, the shuttle was already there when I got there. Check-in was fine...the front desk clerks...

Thank globalfun00
Reviewed 7 August 2015 via mobile

Not a great experience here. The only good thing about this hotel is their cream cheese... The cream cheese was heavenly delicious! I wonder where they get it from. Otherwise worst experience ever. The hotel is so busy fully packed that we were't able to get any room service for 7 days! No new towels. We had to leave our...

Thank Cindy C
Columbus, Ohio
Reviewed 2 August 2015

My wife and I stayed at the Garden Inn Jamaica NY on Friday, July 31, 2015. I had made reservations more than a month ago, then more recently read the reviews, many of which were very poor and foreboding. To our pleasant surprise, the airport pick up was very prompt, the hotel lobby clean and secure with cordial prompt service....

Thank Lewis C
Miami, Florida
Reviewed 1 August 2015

This property is really a multi-purpose hotel that also provides I guess temporary public housing. However, I have stayed here multiple times when flying out of JFK and have never had any issues. The staff have always been nice, the rooms are clean and the Wi-Fi is good. There is a huge park across the street that can be enjoyable...

Thank DMBTraveler
Greater London, United Kingdom
Reviewed 24 July 2015

We are a couple in our 30s. We stayed here for one night as had to catch a flight from JFK early the next morning. We used the hotel's complimentary airport shuttle twice & it was fine on both occasions - quick and ran to schedule. The neighbourhood is rundown - but it is the area around JFK so there's...

1Thank Sarah I
Washington DC, District of Columbia
Reviewed 21 July 2015

On July 8th our flight was cancelled and the airline placed us in this hotel overnight. It is in a bad side of town, air conditioning did not work, paint was peeling from the ceiling overtop of our bed. We were stuck in the elevator. Homeless and people recently released from jail / prison are also patrons of the hotel....

3Thank froggiesmooch
Orlando, Florida
Reviewed 17 July 2015

YUCK YUCK YUCK!!! We were stuck in New York after our flight was delayed til the next day. We booked with Hotel Tonight which showed us nice photos of a clean hotel. We were fooled BIG TIME! The place was nasty, it smelled, the room was dirty with stains all over the carpet and it had the unpleasant aroma of...

2Thank BrittanyBFL
Saint Paul
Reviewed 13 July 2015

Arrived at hotel after being directed there by Delta airlines. All rooms had only one queen bed so we would need three rooms for our family. Shuttle was old and filthy. Air was not working, elevator smelled like drugs, lobby was dirty and felt unsafe with many undesirables wandering in and out of hotel. We decided to leave and stay...

Thank Joy43323

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Room/Suite (23)
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  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Garden Inn & Suites

Address: 15120 Baisley Blvd, Jamaica, NY 11434-2803
Region: United States > New York > Queens > Jamaica
Price Range: $189 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Garden Inn & Suites 2*
Number of rooms: 185
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Also Known As:
Crowne Plaza Jfk Airport
Crowne Plaza Jamaica
Garden Inn & Suites Jamaica, New York
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Questions & Answers

Here's what travellers have asked, with answers from Garden Inn & Suites staff and other travellers.
2 questions
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Questions? Get answers from Garden Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
katrinag894, 26 Dec 2016 | Read review
“Go to another hotel”
AndrewD150, 30 Jun 2016 | Read review
“Avoid this place!”
glapira, 7 Apr 2016 | Read review
“No options”
  • Is that blood?!
  • walls
MDGypsy, 24 Mar 2016 | Read review
“Don't bother.”
stevecQ6769NW, 15 Nov 2015 | Read review
5 of 5