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Courtyard New York JFK Airport

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14511 N Conduit Ave, Jamaica, NY 11436-2236
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (270)
Room & Suite (102)
Dining (18)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard New York JFK Airport
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 39 hotels in Jamaica
Location
Cleanliness
Service
Value
Travellers' Choice
Courtyard by Marriott New York JFK Airport is located adjacent to JFK International Airport in southeast Queens NYC in Jamaica, New York - convenient to Queens, Midtown Manhattan, Brooklyn, and Nassau County businesses and attractions. Our JFK airport hotel's services for business and leisure travelers include a free 24- hour airport shuttle, and business travelers love our 2 meeting and small-event venues. We are the perfect choice among hotels near JFK airport for visitors who want to stay the night close to the airport, prior to flying out of JFK or even upon arrival to NYC. At our JFK airport hotel's accommodations, you can take advantage of the JFK AirTrain/LIRR link for quick, convenient, affordable commutes to Midtown Manhattan or points east in less than 40 minutes.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Conference facilities
Meeting rooms
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Snack bar
Special diet menus
Wine / champagne
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Bottled water
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English
Hotel links
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1091Reviews44Q+A100Room tips
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Popular mentions
Junior1235 wrote a review May 4
Rochester, Minnesota12 contributions6 helpful votes
This is one of the dirtiest, uncleaned hotel that I've stayed in. It was just uncomfortable. I was even scared to just walk on the floor after getting out of the shower. it's not like the room itself was bad or not cleaned it was just that everything looked dirty. It was uncomfortable to be in bed. It was either valet parking or find your own parking in the streets somewhere. ..smh. But they do have hand sanitizer in the elevators..)
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Date of stay: April 2021
Service
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at Courtyard New York JFK Airport
Responded 1 week ago
Dear Junior1235, Please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with the head of our housekeeping department and associates to ensure that it does not happen again. We are grateful for your feedback and hope you will give us an opportunity to redeem ourselves in the future. Best Regards, Roman Babek General Manager
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TimeZoneMan wrote a review Apr. 2021
Washington DC, District of Columbia107 contributions80 helpful votes
Filthy hallways and elevators. Noisy hallway, Constant door slamming allows for sleep interruption, saggy old beds, lipstick on a pig. Rooms are hit or miss, total disappointment for the Marriott average. There may be some better floors than others but overall a total fail. A place you may want to bring your flip flops for in room walking. Focus of renovations is on lobby, once beyond that, no attention to detail or cleanliness. AVOID
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Date of stay: April 2021
Value
Cleanliness
Service
Trip type: Travelled on business
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at Courtyard New York JFK Airport
Responded 2 weeks ago
Dear timezoneman, Thank you for your recent stay. We are truly sorry that the cleanliness of your room and the public areas of our property were not satisfactory. We appreciate you bringing this to our attention, and we want you to know we are already working to address the problems you mentioned. We hope you will consider giving our hotel another chance to offer you the perfect stay we strive to give each of our guests. Best Regards, Roman Babek General Manager
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Carrasquillom wrote a review Mar. 2021
Stafford, Virginia190 contributions52 helpful votes
I have stay in multiple courtyard around the country and this is the first one I have to give a 2 star. The carpet in the hall are dirty, the room are full of dust which tell you that they are not cleaning it very well. The location is bad is you are driving, they only have a 25 valet parking and they hotel is like in a middle of the very busy road. No views at all.
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Date of stay: March 2021Trip type: Travelled on business
2 Helpful votes
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Response from Team Marriott, Guest Services / Front Office at Courtyard New York JFK Airport
Responded Mar. 3, 2021
Dear Carrasquillom, First of all, we appreciate your loyalty to our brand, and we were glad to welcome you to our hotel. However, we regret that our location was not appealing to you. We are also disappointed that our cleanliness did not meet your expectations, and your room was not suitably refreshed. It is important to us that we offer our guests a quality experience, so we will address your concerns with the appropriate members of our team. We are grateful for your patience and feedback, and we hope you will revisit as we would welcome an opportunity to redeem ourselves and make a favorable impression. Best Regards, Roman Babek General Manager
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Sara F wrote a review Oct. 2020
1 contribution4 helpful votes
Pros: the staff is all lovely! I was stressed and booked the hotel after missing a flight in the morning. I had almost 40 hours of travel and I was beyond exhausted and the staff were all so wonderful and friendly. I travel solo a lot and as a young female, having a really friendly and helpful staff at a hotel really puts my mind at ease. In particular, George the shuttle driver was great to chat to and really kind. I also felt that the hotel was taking COVID-19 restrictions seriously - there was limited contact with room service and the hotel was clean. Cons: The hotel is a little old and you can certainly tell. My bathroom was not in the best shape (I was staying only for a night so I did not kick up a fuss about it) but everything was in working condition.
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Date of stay: August 2020Trip type: Travelled solo
4 Helpful votes
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Response from Team Marriott, Other at Courtyard New York JFK Airport
Responded Oct. 19, 2020
Dear sarafU9302OC, Thank you for choosing us for your overnight stay and your kind review. Our team takes great pride in providing an excellent experience for each and every guest, and we are so glad you were pleased with our services. Your comments will be passed along to our team, especially George, as we know they will appreciate hearing them. We value your feedback and hope you will choose Courtyard New York JFK Airport every time your travels bring you to New York. Best Regards, Roman Babek, General Manager
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JimtheCos wrote a review Jun. 2020
Bellevue, Washington2 contributions2 helpful votes
First time staying here. One reason was that they were close to the airport and had a 24/7 shuttle, which was not true. See below for positives/negatives. Positives: Close to airport, room was clean Negatives: Shuttle (see below), the hallway and the room smelled of marijuana even though the hotel is a non smoking hotel. Note: The website says the airport shuttle runs 24/7, which is not correct. I had a 5AM flight, front desk said that the shuttle runs from 7AM to 11PM. Had to take an Uber to get to the airport.
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Date of stay: June 2020
Value
Cleanliness
Service
Room Tip: Book at you own risk. I don't think I would stay here again.
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1 Helpful vote
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Response from TeamMarriott, Manager at Courtyard New York JFK Airport
Responded Jun. 16, 2020
Dear JimtheCos, Thank you for your business and for taking the time to let us know that you enjoyed most of your stay. We typically receive good feedback about our shuttle service to and from JFK Airport, so we regret your disappointment. Our hotel has a relationship with a local car service, and we are always happy to assist guests by arranging transportation as well. We do hope to welcome you back to our hotel soon. Best Regards, Roman Babek General Manager
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PRICE RANGE
US$140 - US$301 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott jfk international airport hotel jamaica, courtyard hotel jamaica, marriott jamaica, courtyard jamaica, jamaica marriott, jamaica courtyard
FORMERLY KNOWN AS
Courtyard by Marriott New York JFK Airport
LOCATION
United StatesNew YorkQueensJamaica
NUMBER OF ROOMS
166
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Frequently Asked Questions about Courtyard New York JFK Airport
Which popular attractions are close to Courtyard New York JFK Airport?
Nearby attractions include Lincoln Tunnel (0.9 km), Baisley Pond Park (0.5 km), and Harlem River Greenway (1.0 km).
What are some of the property amenities at Courtyard New York JFK Airport?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Courtyard New York JFK Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard New York JFK Airport?
Yes, paid private parking on-site, secured parking, and street parking are available to guests.
What are some restaurants close to Courtyard New York JFK Airport?
Conveniently located restaurants include 144 Restaurant, Hilton Garden Inns Restaurant, and Nanking rockaway.
Are there opportunities to exercise at Courtyard New York JFK Airport?
Yes, guests have access to a fitness centre during their stay.
Does Courtyard New York JFK Airport have an airport shuttle?
Yes, Courtyard New York JFK Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Courtyard New York JFK Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Courtyard New York JFK Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Courtyard New York JFK Airport offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Courtyard New York JFK Airport?
Many travellers enjoy visiting Brooklyn Museum (14.1 km), Fort Greene (15.4 km), and Queens County Farm Museum (10.7 km).