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Holiday Inn Express At JFK

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849 Reviews from our TripAdvisor Community

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Showing 747: English reviews
Reviewed 23 September 2013

First, if you are looking for a place to stay while visiting NYC go someplace else. This place is for people that have a layover at JFK and don't want to sit at the terminal for 18 hours. They have a shuttle to/ from the airport that makes it convenient . The rooms are small but so what for 18...

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Helpful?
2Thank Hugh T
Brent H, General Manager at Holiday Inn Express At JFK, responded to this review

Hugh T, I have to agree with your assessment that we are the friendliest hotel. Actually a lot of our guests do find our property convenient to use public transportation to explore all the cultural offerings of Manhattan. We do have a number of great local restaurants that deliver to the property and some are open 24 hours and they...

Istanbul, Turkey
Reviewed 20 September 2013

I've stayed overnight for my JFK connection in this hotel. It can be a good choice for business travellers. The staff is very quick and efficient. The front desk made the check in less than a minute. My room was in -1 floor under the ground level. The room was comfortable. The shuttle service works great.

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Helpful?
2Thank meetjoeblack
Brent H, General Manager at Holiday Inn Express At JFK, responded to this review

MeetJoeBlack, Thank you for recommending my property on Tripadvisor. We are definitely a good choice for the business traveler as we include complimentary Wi-Fi and a hot full breakfast buffet served from 5 AM to 9 AM each morning. I was glad that you found our shuttle service convenient and we look forward to your next visit. Regards, Brent A....

North Hollywood, California, United States
Reviewed 16 September 2013

My family and I had a wonderful experience staying overnight at this hotel because the staff was so hospitable toward us. We are a religious Jewish orthodox family and enjoyed the staff there so much! Michael, the front desk manager on duty that evening was a terrific person to work with and talk to considering we have been in the...

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Helpful?
1Thank Chana S
Brent H, General Manager at Holiday Inn Express At JFK, responded to this review

Chana S, Thank you for writing about your wonderful experience staying at our property. I am glad you enjoyed the snacks served at our complimentary evening manger reception. I have shared your comments with both Amanda and Michael and they were thrilled that you wrote about them on TripAdvisor. We are all looking forward to your return visit to New...

Richmond, Virginia
Reviewed 15 September 2013

I am still being satisfied using Holiday Inn Express hotels when I am on the road. The Jamaica New York location at JFK lived up to my expectations. My check in process was quick and the rep was very friendly. She made sure that she called me by name while we were at the counter. She also thanked me for...

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Helpful?
2Thank KENNETH H
Brent H, General Manager at Holiday Inn Express At JFK, responded to this review

Kenneth H, Thank you for the review on TripAdvisor. I was delighted to read that you were very satisfied with your experience at my property. We have just completed a full renovation of the property at the end of July. Our complimentary full hot breakfast buffet is a great value and I do have the friendliest associates in New York....

New York City, New York
Reviewed 14 September 2013

We needed a place near JFK to stay overnight, prior to an early morning flight. We also needed to park our car for one week. Tis property offered a great rate, including the parking fee. We were really pleasantly surprised by the hotel..it had been totally renovated, spotlessly clean,offered a great takeaway breakfast, and a shuttle to the airport on...

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Helpful?
1Thank Ayz54
Brent H, General Manager at Holiday Inn Express At JFK, responded to this review

Ayz54, Thank you for the “perfect” review on TripAdvisor. We did complete a full renovation of the property at the end of July. My housekeeping associates truly pride themselves on maintaining the cleanliness of our guest rooms. I have to agree with your assessment that both Farrah and Michael are outstanding front office associates. They were both giddy with enthusiasm...

Comins, Michigan
Reviewed 13 September 2013

Made a last minute reservation here due to int'l flight change. Hotel has 24 hour shuttle which was much appreciated. All the staff was helpful and welcoming. Michael at the front desk, was extremely professional and helpful- check up room to call is always a class move. Room was well set up for business travel- had everything I needed. Several...

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Helpful?
1Thank Angie S
Ashford, England, United Kingdom
Reviewed 8 September 2013

Staying in a hotel the day before a 6am flight is hardly the most glamorous or special occasion ever - it was the end of a 9 week stay in NYC for me so could have been a major anti-climax. It wasn't. The staff, Tanesha and Amanda, could not have been more friendly. It was Labor Day so the gym...

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Helpful?
1Thank Chris T
Brent H, General Manager at Holiday Inn Express At JFK, responded to this review

Chris T, I truly appreciate you taking time to write about your recent experience at my property and I have to agree with you that we are the best hotel in the JFK market. Both Tanesha and Amanda were tickled pink at being written about in a TripAdvisor review. Thank you again and we look forward to your next visit...

Kuwait, Al Kuwayt, Kuwait
Reviewed 4 September 2013

Room size is just about ok. Food quality is ok. Hotel is good for one night stay. Staff is friendly. Basic amenities are provided. Airport shuttle to JFK airport after every half an hour is available. Lighting in the room is just adequate.

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Helpful?
1Thank Prasanna1965
IHGCare, Guest Relations Manager at Holiday Inn Express At JFK, responded to this review

Dear Prasanna1965, Thank you for providing us with a very considerate review and for staying with us. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or...

uk
Reviewed 3 September 2013

We kicked our three month Canada & USA tour off here, having had a nice lazy month in Florida first. We chose this hotel due to close proximity to airport and convenience factor. Overall we would not recommend it for families. On arrival we were put in a room so cramped we had to climb over one another to move...

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2Thank lizziemartie
Brent H, General Manager at Holiday Inn Express At JFK, responded to this review

lizziemartie, I truly appreciate your candid review on the Tripadvisor website. As a New York City property our rooms are smaller than what you would find in other parts of the country or in the UK, but we pride ourselves on the cleanliness of our guest rooms. Since we are an airport hotel all our rooms are the same size...

Spokane, Washington
Reviewed 3 September 2013

The staff (Clarisa & Michael) of this hotel went well above and beyond the call of duty to help me with placing and finalizing all aspect of a reservation I made for my Daughter, who was on her way to Europe. The room was great, the surprise greeting was absolutely wonderful ....... One could not ask for a better hotel...

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Helpful?
1Thank Dennis B
Brent H, General Manager at Holiday Inn Express At JFK, responded to this review

Dennis B, I was gratified to read that we had made your daughters stay with us enjoyable. I have shared your review with both Michael and Clarisa and they were both happy to have made someone’s day. Thank you for sharing on the Tripadvisor website and for the perfect 5 star review. Regards, Brent A. Hnatow General Manager

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
We offer a free 24hr shuttle to and from JFK ONLY... to get to the Hotel from the JFK, take the AirTrain to Federal Circle and call the hotel... the shuttle departs every hour on top of the hour. 'Stay Smart' the Holiday Inn Express Kennedy Airport hotel located just 1/2 mile from JFK Airport and 40 minutes to Laguardia Airport. Take the AirTrain at JFK to the local subway into Manhattan and see historical landmarks such as the Statue of Liberty, Times Square and many popular sites. Visit Belmont Stakes & the Aqueduct for Horse Racing, Mets Citi Field, Yankee Stadium to watch a baseball game, Arthur Ashe Tennis Stadium to watch the US Open Tennis Tournament, or engage in the NYC Marathon, 5 Borough Bike Tour, and many other activities. Rather relax indoors? Holiday Inn Express JFK Airport hotel offers 129 guest rooms with deluxe furniture, 32 inch flat screen televisions with 4 HBOs, 2 ESPNs, several news channels, Cartoon Network for the kids, and many other channels to watch your favorite program. Jump start your morning with our free "Express Start" hot breakfast or take our breakfast with you in our 'To-Go' bag. Don't forget to take advantage of our 24 hour business center with 2 computers and a wireless printer, or log onto to our free high-speed wireless Internet network from anywhere in the hotel. ... more   less 

Additional Information about Holiday Inn Express At JFK

Address: 15370 S Conduit Ave, Jamaica, NY 11434-4237
Region: United States > New York > Queens > Jamaica
Price Range: $234 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express At JFK 2.5*
Number of rooms: 128
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Also Known As:
Holiday Inn Express At Jfk Hotel Jamaica
Holiday Inn Jamaica
Holiday Inn Express Jfk
Holiday Inn Express Jamaica
Holiday Inn Express At JFK Jamaica, New York
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express At JFK staff and other travellers.
19 questions
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Bakewell, United Kingdom
8 months ago
Boston, Massachusetts
6 days ago

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Questions? Get answers from Holiday Inn Express At JFK staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Rooms do not have refrigerators, so if staying more than one night then request one of the limited number of portable units.”
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“there is a floor dedicated with quiet rooms, maybe ask reception upon check in for one of these”
983stevey, 18 Mar 2017 | Read review
“We were on the 4th floor at the end of the hall and it was quiet”
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5 of 5