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BEST WESTERN JFK Airport Hotel

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BEST WESTERN JFK Airport Hotel
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842 Reviews from our TripAdvisor Community

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Showing 703: English reviews
Reviewed 6 September 2015 via mobile

You feel like you'd get mugged on the street if you just go for a walk. We booked a room with two double beds and a small shared night stand in the middle. This night stand has a sharp, jagged rim all around the table top due to poor craftsmanship. Now there's gap (about 1 feet) in between the nightstand...

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Helpful?
1Thank Emilie W
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear Emilie W, Thank you for choosing the Best Western JFK during you time in NYC. We are sorry to hear that your stay left you with a feeling of discomfort and unsafe. Though the area is quiet I can assure you that it is quite safe. The facilities next to the hotel is only a hold area for the...

cherry hill, United States
Reviewed 3 September 2015

bad idea to go to this hotel. I saw this hotel online and looked good, did just the location. then when I arrived noticed it's right next to NY sanitation plant, saw all those rubbish trucks, not to mention how unsafe this place to even go for a walk.

Review collected in partnership with Best Western
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1Thank Jahangir R
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear Jahangir R, Sorry to hear that you experience at the Best Western JFK was not to your satisfaction. The facility next door to the hotel is only a holding area for the truck and is not a treatment facility. The hotel is in quite a safe neighborhood for an airport hotel and absolutely safe to walk around. We hope...

Singapore, Singapore
Reviewed 1 September 2015

I stayed one night and I got a number of bedbug bites all over my hand. Also my Amex was charged with USD 40 although I was told there was no charge against my room and I did not get a hotel bill. I am trying to resolve this issue by phone but the tel number listed on the website...

Review collected in partnership with Best Western
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2Thank Henry S
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear Henry S, We are terrible sorry that this has happen to you. I wanted to assure you that the hotel takes every precaution, we have monthly inspections from a professional company who provides the hotel with an all clear. We have asked that for a re-inspection of all areas again.The billing issue has been address and you should have...

Reading, Pennsylvania
Reviewed 1 September 2015

We had a one night stay at this hotel, while awaiting our next day flight from JFK. The room was very clean and nicely appointed. The bathroom was IMMACULATE - I was in shock. Most hotels I've stayed at have something amiss in the bathroom, but this one must not have been used before, it was so clean. The next...

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Helpful?
Thank GinaDawn2012
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear GinaDawn2012, Thank you for having chosen the Best Western JFK Hotel during your visit to NYC. We are delighted that you had a wonderful experience and that the staff was helpful in your needs. We so look forward to your next return trip, please feel free to contact the hotel directly. Sincerely, Lawrence Hou General Manager

Reading, Pennsylvania
Reviewed 1 September 2015

This hotel got our Hawaii trip off to an excellent start. Our one-night stay here was perfect & it is steps away from a long-term parking lot and a 5 min shuttle to JFK airport. The hotel's bathroom was immaculate - seems like it was never used before. I appreciate the cleanliness. Breakfast offerings were very generous, and the staff...

Review collected in partnership with Best Western
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Thank GinaDawn2012
Cairns, Australia
Reviewed 28 August 2015

The hotel is a bit dated and a bit tired. However it is well-located and well-priced. With a free shuttle to/from JFK Airport. Room was clean and tidy but will shortly need refurbishment as there is a dampish quality about it and also the carpeted corridors. A basic but good breakfast selection was available and included in the tariff. Great...

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Helpful?
Thank Michael B
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear Michael B, Thank you for choosing the Best Western JFK during your recent stay in NYC. We wanted to let you know that the hotel will be undergoing a light refresh to our lobby, breakfast area and touch ups to our guest rooms. We hope that you will return and see some of the improvements that we have made....

Kingston, NY, United States
Reviewed 23 August 2015

I was pleasantly surprised by the many thoughtful touches in the room decor: the special bronze furniture drawer knobs, the special neck bolster and attractive throw on the bed and especially the towel folded into a swan to hold bathroom amenities. At breakfast it was great to have fresh (do-it-yourself) waffles. None of these things are "luxury" items but they...

Review collected in partnership with Best Western
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Thank Patricia D
Florida
Reviewed 20 August 2015

Given NY's crazy prices, this hotel had OK reviews and had the lowest prices. It was perfect for our overnight layover. We were somewhat confused about how to get there, since I didn't check before we got to JFK. I had to call the hotel, and talk to several people in the airport to discover we had to take the...

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Thank ggvghk
Greeley, United States
Reviewed 17 August 2015

This place was great for housing a family who had an early flight to catch at JFK. The place is not too far from a subway station just in case you need to venture out into the City or in Brooklyn. Highly recommend this place for families who need to get to JFK at an early convenience

Review collected in partnership with Best Western
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Thank Cyrus F
United States
Reviewed 14 August 2015

Savi Singh, the front desk manager, was very helpful in walking me through a very unusal situation. We felt safe staying here. Our beds were very comfortable thus making us feel refreshed the next morning.

Review collected in partnership with Best Western
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Helpful?
Thank Nicholas G

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Jamaica, New York March 2, 2013 – The BEST WESTERN Kennedy Airport in Jamaica, New York has received the Best Western Director’s Award for outstanding quality standards. The Director’s Award recognizes best Western hotels scoring in the top 20 percent of more than 2,100 North American properties in cleanliness and maintenance. Hotels must also meet best Western’s requirements for design and high customer service scores to qualify for the distinction.“The Director’s Award is an important symbol of success,” says General Manager Michael Williams. “This award confirms the BEST WESTERN Kennedy Airport commitment to providing quality accommodations for our quests. Our housekeeping and maintenance departments have worked hard to achieve this level of excellence.” ... more   less 

Additional Information about BEST WESTERN JFK Airport Hotel

Address: 14425 153rd Ln, Jamaica, NY 11434-4203
Region: United States > New York > Queens > Jamaica
Price Range: $208 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN JFK Airport Hotel 2.5*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity and Best Western so you can book your BEST WESTERN JFK Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Kennedy Airport Hotel Jamaica
Best Western Hotel Jamaica
Best Western Jamaica
Jamaica Best Western
BEST WESTERN JFK Airport Hotel Jamaica, New York
Hotel Style:
#2 Best Value Hotel in Jamaica
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for an upgrade. They will make it if one is available.”
 of 5 bubbles Q7261ACtimothym, 14 Mar 2017 | Read review
“Avoid front (street side) rooms. Noise throughout the night woke us all up at various times. Ask for a room in the back.”
 of 5 bubbles userChris, 9 Mar 2017 | Read review
“keep away from the emergency door!”
 of 5 bubbles 817melekk, 8 Mar 2017 | Read review
“A Queen room was perfect for me alone, but a couple might want to choose a King for added space.”
 of 5 bubbles NoraMcKH, 13 Jan 2017 | Read review
“Good views but too much noise from outside especially the ice machine.”
 of 5 bubbles assanec1, 6 Dec 2016 | Read review
5 of 5