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Hilton Garden Inn Queens / JFK Airport

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Hilton Garden Inn Queens \/ JFK Airport
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1,046 Reviews from our TripAdvisor Community

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Showing 980: English reviews
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Cape Town Central, South Africa
Reviewed 2 days ago NEW

Conveniently located near the JFK Airport. My partner and I have used this basic hotel a number of times due to connecting flights at strange times of the day and night. The friendly staff are helpful and understanding of late night and/or early morning flights. A decent menu is available late into the evening for late arrivals while coffee and...

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Helpful?
Thank Catherine2200
Fuquay-Varina, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Staff helpful and pleasant. Came to New York for a baby shower and the hotel accommodations were excellent. Good parking although there is a cost. My husband is disabled so the bellman and staff on the floors were very helpful. Michelle on 8 was very friendly and helpful and one gentlemen that was sent up to bring items like coffee...

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Helpful?
1Thank Deborah J
About Hotel's Favourite Review
Anjanie N, Guest Relations Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear Deborah J, Thank you for sharing such positive feedback regarding your recent stay at the Hilton Garden Inn JFK. Our team takes great pride in delivering exceptional service. We're delighted that you were able to experience some of the superstars on our team. Your feedback is integral in our continuous efforts to enhance the guest experience. We understand how...

Norwich, New York
Reviewed 4 days ago NEWvia mobile

We use the Hilton Garden Inn in Jamaica, Queens while traveling through JFK Airport. The hotel is located half a mile from the airport, a quick 5-10 minute shuttle trip. Located in an industrial area. No restaurants nearby. Shuttle runs every half hour. Staff is friendly, helpful. Rooms are on the small side but normal for NYC. Busy travel hotel....

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Helpful?
Thank miggy2016
Astana, Kazakhstan
Reviewed 5 days ago NEW

Stayed at this hotel for one night between two flights. Furniture in the room is old, room is not 100% clean, bathroom also needs refurbishment. Breakfast is not good as well. Small selection of food and cheap products.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Club H
Charleston, SC
Reviewed 1 week ago via mobile

I regularly stay in the JFK area if i have a layover. This hotel is the closest distance to the hotel pickup area (park circle). It's about half a mile away. So if u have a short layover, this is probably the best bet of getting picked up quickly. Other hotels though are close to JFK, have to go through...

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Helpful?
Thank Nazim M
New York City, New York
Reviewed 1 week ago

I booked a KING size bed for a couple with a little baby who came from California. They were to stay overnight and take a flight from JFK out of the country. When I went to the front desk, the lady's first voice "O I am sorry we don't have any king size available". I told her that I had...

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Helpful?
Thank Shaheen H
Anjanie N, Guest Relations Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear Shaheen H, Thank you for sharing feedback regarding your recent stay at the Hilton Garden Inn JFK. Our team takes great pride in delivering an exceptional experience and unfortunately, we've fallen short of our goal during your recent stay. Please accept our sincere apologies for the inconveniences faced with the room type received. Your feedback is vital in our...

Reviewed 1 week ago via mobile

The people at this facility were just tremendous! Not only did they do an excellent job taking care of a large group on short notice, but they went above and beyond in every way. We were served a delicious breakfast by friendly and professional staff. Our server, Erica, was quick, efficient and always had a smile. I can't say enough...

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Helpful?
Thank Marye M
Boston, Massachusetts
Reviewed 1 week ago

While the Hilton general reservation desk leaves a lot to be desired, this property's staff made a nightmare of a trip much more bearable. We were a group of 29 headed to Ecuador when there was a mix up with our flight. Stuck at JFK at midnight, the general reservation people assured us there were enough rooms at this property...

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Helpful?
Thank momofcoop
Kingston-upon-Hull, United Kingdom
Reviewed 1 week ago

We only stayed for one night prior to returning to uk however the staff were amazing. Special thanks to Vinnie, Junior, Roxanne, Erica and Alana who were all friendly yet professional and made our brief visit an enjoyable one. The rooms were clean and comfortable and the breakfast and lunch were very tasty.

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Helpful?
Thank Adamsca209
Bennington, VT
Reviewed 1 week ago

So happy we chose this property. Used the airport parking package. Best way to approach is via Conduit to 130th to the hotel at 134th St. advise you not to enter the airport as happened to us by Google. Ask the hotel for best directions they are HELPFUL.

Review collected in partnership with Hilton Garden Inn
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Thank VTBuddy

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located just a quarter mile from JFK International Airport and a short drive from the city’s top attractions, the Hilton Garden Inn Queens / JFK Airport is the perfect location for your next trip to New York City. Catch a game at Citi Field or watch the U.S. Open at the USTA Billie Jean King National Tennis Center at Flushing Meadow Park. Take a short trip to Manhattan and enjoy the great attractions the city has to offer or take the family to Coney Island. The property is also a great venue for events as well with 1200 square feet of meeting space for up to 65 guests. After a long day of sightseeing, relax on our Garden Sleep System® bed and enjoy our well-equipped rooms and when it’s time to go, we provide complimentary shuttle service to JFK airport. ... more   less 

Additional Information about Hilton Garden Inn Queens / JFK Airport

Address: 14818 134th St, Jamaica, NY 11430-1507
Region: United States > New York > Queens > Jamaica
Price Range: $232 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Queens / JFK Airport 3*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Priceline, Orbitz, Hotels.com, Travelocity, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Queens / JFK Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Queens/Jfk Airport Hotel Jamaica
Hilton Garden Inn Jamaica
Hilton Jamaica
Hilton Garden Inn Jfk
Hilton Jfk
Hilton Garden Inn Queens / JFK Airport Jamaica, New York
Hotel Style:
#2 Green Hotel in Jamaica
#2 Business Hotel in Jamaica
#4 Romantic Hotel in Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Queens / JFK Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Queens / JFK Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms have the greatest noise levels due to the reception area and nearby parking.”
Catherine2200, 21 Apr 2017 | Read review
“Nothing impressed me about the room! It's a small BOX!!”
800shaheenh, 15 Apr 2017 | Read review
“Free WiFi if you are Hilton Honors members”
mimzola, 10 Apr 2017 | Read review
“Close to airport, without the noise”
2014seattle, 19 Mar 2017 | Read review
“You should ask for a room that faces away from the runway.”
annerW9920FJ, 13 Mar 2017 | Read review
5 of 5