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Hilton Garden Inn Queens / JFK Airport

PricelineUS$181*
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GreenLeadersSilver level
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$269*
US$181*
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US$269*
US$269*
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Hilton Garden Inn Queens \/ JFK Airport
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1,054 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Queens / JFK Airport
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Showing 988: English reviews
District of Columbia
Reviewed 23 June 2016

I agree with all those reviews on how unfriendly and rude the service here during breakfast. The waitstaff asked us if we had the "coupon", then she walked away. We decided to find our own seats. There were 2 waitresses and neither came to our table the entire time to ask if we'd like some coffee since the mugs were...

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Helpful?
2Thank Melissa T
Reviewed 22 June 2016 via mobile

I was all prepared to give this hotel a not so good review. BUT the staff there at the front desk were so nice, professional and accommodating I became a bit more forgiving in terms of the other issues with the hotel. The lobby is renovated. Typical HGI. Excellent location if you're traveling via JFK. The hotel though is an...

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Helpful?
Thank Xecutiv
Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Thank you for sharing your experience at our hotel. We here at the Hilton Garden Inn thrive to make sure our guest extremely satisfied and we are so delighted to hear that our mission was accomplished. We look forward to seeing you again the future.

montego bay, Jamaica
Reviewed 20 June 2016

very helpful staff. Small restaurant and bar very convenient, food was good. Very clean rooms with amenities, shuttle was on time, coffee was in the lobby at 4.30am, good quality for the price. I will definitely use again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Eleanor M
Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear Eleanor M, Thank you for sharing your experience at our hotel. We here at the Hilton Garden Inn thrive to make sure our guest extremely satisfied and we are so delighted to hear that our mission was accomplished. We look forward to seeing you again the future.

Torrington, United States
Reviewed 20 June 2016

Was in town for business and HGI meet the need, clean room and friendly staff. Location was convenient to the locations we were working out of. Breakfast was fast once they had a table open, very small dining space. Staff was very friendly.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Gretchen F
Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear Gretchen F, Thank you for taking the time out to share such a great experience. I am happy to hear you found the Hilton Garden Inn-JFK to your liking. We hope to see you again in the near future.

Charlottesville, VA
Reviewed 20 June 2016

We stayed at this Hilton Garden Inn before and after a trip, and parked our car in their guest lot. While the parking cost is a tad expensive, it is NYC, after all. I'm perfectly happy with their service in this regard. The shuttle to and from the airport was also fast and convenient. The hotel itself is nicely decorated...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Eleanordew
Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear Eleanordew, Wow we appreciate the great review!!!!! Thank you for taking the time out to share such a great experience. I am happy to hear you found the Hilton Garden Inn-JFK to your liking. We hope to see you again in the near future.

Reviewed 18 June 2016

We arrived late and the people were just very kind and helped us get everything situated and set our wake up call for an early morning flight and the shuttle took us right to our airline in the morning. the people were excellent.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 449GaryH
Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear Gary H, Thank you for taking the time out to share such a great experience. I am happy to hear you found the Hilton Garden Inn-JFK to your liking. We hope to see you again in the near future.

Charleston, WV
Reviewed 16 June 2016

the staff is friendly, but the hotel is overpriced for the quality. also, be aware that its near a sewage plant that seems to stink up the rooms - in addition, the bathroom has a strong smell of mildew

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Helpful?
Thank faykoko
Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear faykoko, Thank you for taking the time out of your schedule to write your review here on Trip Advisor. I apologize that your experience was anything less than satisfying. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future.

Amsterdam, The Netherlands
Reviewed 13 June 2016

With airport shuttles easily connected to JFK airport and Skytrain connection to NYC. Spacy rooms with good ammenities, good service. Food available 24/7 through take out services. Friendly staff, didn't make use of breakfast.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank MichaelNordNL
Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear MichaelNordNL, Thank you for taking the time out to share such a great experience. I am happy to hear you found the Hilton Garden Inn-JFK to your liking. We hope to see you again in the near future.

Austin, Texas
Reviewed 12 June 2016 via mobile

Stayed overnight after European trip and flew home the next day. We wanted a seamless opportunity to just get some sleep; the hotel was not opulent but very nice, pleasant, clean, convenient and the staff was excellent. Breakfast turned out to be very good when we ordered the cook to order items though the self service looked not worth the...

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Helpful?
Thank GulliverAustin
Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear GulliverAustin, Thank you so much for your feedback about the hotel. We hope that if your ever in the JFK area you will be booking with us again.

Dallas, Texas
Reviewed 11 June 2016

Room was simply ok. Nothing special, nothing terrible. I do not recommend this place because of the process to get from JFK to the hotel. I waited at Federal Circle for the hotel van for 45 min. They need a better process.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank ericmR9949YL
Tahirah Z, Front Office Manager at Hilton Garden Inn Queens / JFK Airport, responded to this review

Dear ericmR9949YL, We truly due apologize for the inconvenience of our shuttle. After 9/11 all hotels in the JFK area have to pick their guest up at the designate area called federal circle. We do apologize for any inconvenience this may have caused. We do appreciate your feedback and will take your comments into consideration as we work on fixing...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located just a quarter mile from JFK International Airport and a short drive from the city’s top attractions, the Hilton Garden Inn Queens / JFK Airport is the perfect location for your next trip to New York City. Catch a game at Citi Field or watch the U.S. Open at the USTA Billie Jean King National Tennis Center at Flushing Meadow Park. Take a short trip to Manhattan and enjoy the great attractions the city has to offer or take the family to Coney Island. The property is also a great venue for events as well with 1200 square feet of meeting space for up to 65 guests. After a long day of sightseeing, relax on our Garden Sleep System® bed and enjoy our well-equipped rooms and when it’s time to go, we provide complimentary shuttle service to JFK airport. ... more   less 

Additional Information about Hilton Garden Inn Queens / JFK Airport

Address: 14818 134th St, Jamaica, NY 11430-1507
Region: United States > New York > Queens > Jamaica
Price Range: $240 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Queens / JFK Airport 3*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Priceline, Travelocity, Hotels.com, Orbitz, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Queens / JFK Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Queens/Jfk Airport Hotel Jamaica
Hilton Garden Inn Jamaica
Hilton Jamaica
Hilton Garden Inn Jfk
Hilton Jfk
Hilton Garden Inn Queens / JFK Airport Jamaica, New York
Hotel Style:
#2 Green Hotel in Jamaica
#2 Business Hotel in Jamaica
#4 Romantic Hotel in Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Queens / JFK Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Queens / JFK Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from ice machine and elevators”
656GiuseppeS, 27 Apr 2017 | Read review
“very close to JFK”
339lyoung, 23 Apr 2017 | Read review
“Ground floor rooms have the greatest noise levels due to the reception area and nearby parking.”
Catherine2200, 21 Apr 2017 | Read review
“Nothing impressed me about the room! It's a small BOX!!”
800shaheenh, 15 Apr 2017 | Read review
“Free WiFi if you are Hilton Honors members”
mimzola, 10 Apr 2017 | Read review
5 of 5
Priceline
US$181* /night
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GardenInn.comUS$269
TripAdvisorUS$269
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Prices are for 1 room, 2 adults
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