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Hilton New York JFK

1,846 reviews
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Traveller (242)
Room & Suite (152)
Dining (43)
Overview
  • Excellent36%
  • Very good32%
  • Average18%
  • Poor8%
  • Terrible6%
Travellers talk about
“diamond member”(22 reviews)
“new york”(121 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Hilton New York JFK
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,846)Write a Review
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1,697 results
Traveller rating
614
535
292
146
110
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614
535
292
146
110
Show reviews that mention
All reviewsthe executive loungediamond membernew yorkbar restaurantthe air conditioningrestaurant stafffederal circleshuttle serviceclose to the airportshuttle busair trainevery half hourlong flightbetween flightsan early morning flightdanajfk
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1 - 5 of 1,697 reviews
Reviewed yesterday via mobile

Clean hotel rooms with attentive staff. The room was clean and beds were comfortable. Used Bell Service to store our bags after we checked out but before we flew out. Frequent shuttle service to the airport

Thank Olga C
Hotel's Favourite
Reviewed 4 weeks ago

We were flying out of JFK for a weeks vacation. We booked this hotel because it had the park and fly option. The GPS took us to the back entrance to the hotel, through a residential area. I was very happy to get off that...More

Thank tricia6870
Reviewed yesterday via mobile

Property a bit tired. Air handler in room incredibly noisy. Staff nice. Restaurant —average, with TVs blasting. Fridge barely working. No bottled water —or anything else—in room. Pretty Spartan. Advantage—Near JFK. That’s it.

Thank drbobstern
Reviewed 6 days ago

Stayed two additional nights Our flight was cancelled and not rebooked for two days due to weather. Our first night at the Hilton was $259, second night $464,third night $259. When we asked why the large increase in price the manager said it was due...More

Review collected in partnership with Hilton Hotels & Resorts
Thank sarahbX9876NF
Reviewed 1 week ago via mobile

Come on Hilton Group-how about doing some maintenance here! Room card machine broken requiring security to let us into the room. Elevator broken, boiler broken (cold shower in winter). Had to ask 5 people for coffee at breakfast. Taking advantage of captive travellers with your...More

Thank michelleak07
View more reviews
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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$167 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Jamaica
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$167 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Jamaica
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (242)
Room & Suite (152)
Dining (43)
Pool & Beach (2)
Hotel & Grounds (184)
Bathroom (27)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
tonya n
2 June 2017|
AnswerShow all 8 answers
Response from KohalaGal | Reviewed this property |
As mentioned the lounge offerings are pretty minimal but the manager on duty when we stayed there a couple of weeks ago was very generous with the wine and very good about keeping what offerings they did have topped up... More
1
Vote
Atom123
31 March 2017|
AnswerShow all 5 answers
Response from DimiNK2016 | Reviewed this property |
Yes, both gghorse and kevinvive are correct. There's also a directory with all the hotels listed along with their numbers where the phones are located. Very easy to find your hotel.
1
Vote
Angie D
11 January 2017|
Answer
Response from Tvlbob88 | Reviewed this property |
suggest calling hotel direct, not 800 res number. worked for us in Sept after early 0530 arrival on overnight from Honolulu. concierge level room was waiting for us after we negotiated the airport tram system and hotel... More
0
Votes
Room Tips
"None I think due to aircraft movements. Suggest upper floors facing away from main runway"
Read review
"If possible, choose another location."
Read review
"No noticeable outside/airport noise but the interior noise was enough to keep me up most of the night."
Read review
"Use the sleep, park and fly if you are driving yourself to hotel and need parking"
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