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Hilton New York JFK

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1,579 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton New York JFK
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Showing 1,456: English reviews
Newington, United States
Reviewed 16 September 2016

Upon arrival I found my room was facing the airport. Thinking a noisy nights sleep was ahead of me, I was pleasantly surprised. The bed was very comfortable and the room very quite. A great nights sleep!!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Wanda D
Myrtle Beach
Reviewed 14 September 2016

At a very busy city near the airport to have a hotel to stay in that gives excellent service and a safe environment, very comforting. Great service, excellent food and a beautiful view of the airport, loved it!!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Terry T
Cabo San Lucas, Mexico
Reviewed 13 September 2016

Well-situated for access to the JFK Airport (they have a shuttle running every half hour), we felt this hotel was clean, the bed comfortable and the room very quiet. The staff was friendly, helpful and professional (they agreed to a late check-out to accommodate a late afternoon flight time). Although expensive (you're paying for convenience) and the property was dated...

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Thank Linda M
Ankara, Turkey
Reviewed 13 September 2016

This past Tuesday, 6 September 2016, I found myself in Salalah, Oman on business and my wife and daughter were visiting my son in Alexandria, VA. We all reside in Ankara, Turkey. That night we learned that my beloved mother-in-law had died and I tried to arrange direct flights for my wife and daughter from JFK Airport to Ankara, Turkey....

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Helpful?
Thank Victor T
MarkIrgang, General Manager at Hilton New York JFK, responded to this review

Victor T, Thank you so much for your candid feedback. Please accept my sincere apologies for your negative experiences here at the Hilton NY JFK hotel. Please accept my sincere apologies as the experiences your encountered are so far out of the "norm" our customers usually experience when staying at our beautiful hotel. I have reviewed your phone experience with...

Sydney, Australia
Reviewed 12 September 2016

Arriving late into JFK with an early onward connection, the Hilton JFK is an easy and efficient alternative to Queens or Manhattan and without the $75 each way cab ride. Don't expect too much, its an older building without much charm but everything seems to work and I didn't have any issue with the often commented upon air con...

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1Thank Philip2204
Ohio City, Ohio
Reviewed 12 September 2016

We spent two nights at this hotel near JFK Airport. As a Hilton diamond member, we have stayed at many Hltons across the U.S., as well as overseas. This one is desperately in need of refurbishing. Our room showed signs of wear and tear, with paint peeling off and bare spots around the edge of the carpet. The toilet ran...

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Thank Ddan7777
Clifton Park, New York
Reviewed 12 September 2016

Dinner wait staff, meal quality, lounge, quiet hotel, good location for Queens and Brooklyn destinations, friendly staff make this Hilton, all good by me. Surprising appetizers were served in the Executive Lounge with beverages of choice from 5:30p to 9:30p making the relax and unwind opportunity available after a long day. Morning coffee is great.

Review collected in partnership with Hilton Hotels & Resorts
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Thank heywillie5
London, United Kingdom
Reviewed 11 September 2016

Disgusting food, cold, greasy and over priced. Rude check-in staff. Noisey air conditioning in the room. Would never stay there again. Bus transfer driver was the only positive experience. Would not stay again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sallytraveller968
MarkIrgang, General Manager at Hilton New York JFK, responded to this review

SallyTraveller968, Thank you so much for your candid feedback. Please accept my sincere apologies for your negative experiences here at the Hilton NY JFK hotel. Please accept my sincere apologies as the experiences your encountered are so far out of the "norm" our customers usually experience when staying at our beautiful hotel. I have reviewed your Food & Beverage experience,...

Welwyn, United Kingdom
Reviewed 9 September 2016

We were really bowled over by the friendly, courteous and welcoming atmosphere of this hotel, not at all what we had expected from an airport hotel. But everyone, from driver to manager, was pleasant, welcoming and helpful and a real credit to the hotel. We were given a room on floor 11, which was large, very clean, with comfortable beds...

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Thank Stephen B
Oklahoma City
Reviewed 9 September 2016

Airconditioning was noisy. Kept coming on like 10 times/hour. Safe did not work. Hotel didn't adequately fix. Stay at the Hampton next door. Hotel food was not up to Hilton Standards. Onion soup very thick and too sweet. Ceasar salad had a strange dressing unlike any I've ever had.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank JohnROklahomaCity
MarkIrgang, General Manager at Hilton New York JFK, responded to this review

John R, Thank you so much for your candid feedback. Please accept my sincere apologies for your negative experiences here at the Hilton NY JFK hotel. Please accept my sincere apologies as the experiences your encountered are so far out of the "norm" our customers usually experience when staying at our beautiful hotel. I have reviewed your A/C unit, Safe...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton New York JFK Airport offers travelers inviting, comfortable and elegantly appointed accommodations minutes from one of the busiest airports in the United States. The hotel is a pleasant alternative to Manhattan prices for business, meetings or pleasure. ... more   less 

Additional Information about Hilton New York JFK

Address: 14402 135th Ave, Jamaica, NY 11436-2200 (Formerly JFK international Airport Hotel)
Region: United States > New York > Queens > Jamaica
Price Range: $252 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton New York JFK 3.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
Holiday Inn Jfk Airport
Jamaica Holiday Inn
Holiday Inn Jamaica
Hilton New York JFK Jamaica
Hotel Style:
#4 Business Hotel in Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Hilton New York JFK staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, airport facing”
Pro-Flyer, 16 Apr 2017 | Read review
“Suggest you ask for a room away from the runway near to the road opposite the hotel”
O7970XHdavidm, 15 Apr 2017 | Read review
“Ask for a Airport View if you want it!”
BeachLvr_VT6, 11 Apr 2017 | Read review
“Don't go there”
sweatyb, 8 Apr 2017 | Read review
“Stay way away from smoking rooms. Ventilation system will pump smoke into your room and down the hall.”
travelhoundMaryland, 29 Mar 2017 | Read review
5 of 5