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Quality Inn & Suites Kingston

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Quality Inn & Suites Kingston
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196 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Central Maine
Reviewed 1 week ago

This hotel has not had love in a long time....not one person smiled either! Haven't stayed at a quality inn for many years and won't be again. The room itself hadn't been updated in a few decades but appeared clean. The hall was not clean. The "breakfast included" - choice of 3 -from the restaurant next door was ok when...

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Helpful?
Thank CentralMEgirl
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Dear CentralMEgirl, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more...

new york
Reviewed 3 weeks ago

The hotel is ok . Nothing fancy but it is convenient to Kingston and the Thruway. You can tell it had its hayday in the past. Staff was nice, and the hotel was clean an neat. TV usual cable programming. Rooms were large with a double and a sofa. Coffee maker in room. Breakfast coupon on check in for number...

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Helpful?
Thank arvinchin
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Dear arvinchin, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and hospitality that we strive to show to each guest, during every stay. On behalf of our entire staff,...

Brooklyn, New York
Reviewed 30 October 2016

I stayed here one night last weekend and was very disappointed in the quality of the accommodations. Overall, it was poorly maintained and poorly serviced. To begin, the outside doors leading in to the hotel were ajar, so anyone off the street could walk in. This hotel is off a highway and I was alarmed by this lack of security....

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Helpful?
Thank Meredith H
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Dear Meredith H, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I...

Brooklyn, New York
Reviewed 25 October 2016

Last weekend I was attending an alumni event @ the Culinary Institute of America in Hyde Park NY. The only lodgings we could obtain were in Kingston @ the Quality Inn. At check in the front desk staff were belligerent and argumentative. My travelling companion has difficulty navigating stairs, when we were assigned a room on the 2nd floor, and...

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Helpful?
1Thank dbny2015
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. Thank you for taking the time to share your experience and to bring these matters to...

Reviewed 17 October 2016

While very price friendly for the area, the facility is showing age and lack of attention. It is a two story facility with no elevator. The couch in the room was stained and worn. The counter in the bathroom was stained. The room had no light near the entrance and one lamp on the bureau with the TV had no...

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Helpful?
Thank Peter T
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns. I do thank you for bringing this matter to our attention and I assure you that we are correcting these issues for improved convenience in future visits.

Budd Lake
Reviewed 12 October 2016

Very clean non-smoking room. Suited our needs for the quick stop. Can not speak of any amenities other than the room due to the fact that we checked in late and left early. Was nervous reading other reviews but was mostly pleased. Cost more than I'd like but they had a room available with last minute booking.

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Helpful?
Thank Dan D
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Dear Dan D, Thank you for taking the time to let us know how you enjoyed your stay with us and your compliments to our high standards of cleanliness in our hotel.Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We're...

Boston, Massachusetts
Reviewed 7 October 2016

Appearance inside and outside is unappealing. Everything looks tired. However, the housekeeping was good and the room was clean. Bed was more comfortable than at my most recent stay at a higher class hotel. One crazy thing: there are two floors and no elevator. I had to lug my luggage up and downstairs, and found an older couple struggling to...

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Helpful?
Thank Christine B
QualityInn12401, Director of Sales at Quality Inn & Suites Kingston, responded to this review

Dear Christine B, Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter...

East Bay
Reviewed 7 October 2016

Probably the WORST hotel we’ve ever stayed in. For some reason, the night we needed a room, most hotels were sold out except the Quality Inn. Made last minute reservations at the highest price the hotel charges. We arrived to a room that had no TV connection, a filthy toilet and smelled like a smoke stack even though it was...

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Helpful?
1Thank SueAnneP
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Dear SueAnneP, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am sorry for any rudeness that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar...

Topton, Pennsylvania
Reviewed 18 September 2016

I went to an all day seminar at this hotel. The meeting room was very nice and the hotel looked very impressive. I did not go into any of the rooms. As a conference center it seemed nice. Lots of parking. There is a Ford car and truck dealer right there and you have to drive through parked trucks to...

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Helpful?
Thank Loreen H
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Dear Loreen H, Thank our so much for choosing Quality Inn & Suites Kingston,We are so glad that you had a good time with us. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We are all looking forward to your...

HUNTINGTON
Reviewed 27 August 2016

Nice. A large hotel, only two floors but covers a lot of ground. For a regular price room, our room was one of the largest we've stayed in. Located next to the Thruway, right off the exit. Free buffet breakfast at the adjoining restaurant was pretty much scrambled eggs and pancakes. Gotta be the smallest buffet I've ever seen. But...

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Helpful?
Thank danwstr
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Thank you so much for your compliments to our free buffet breakfast options and service. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. On behalf of our entire staff, we thank you for your business and we hope to see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites, a Kingston hotel in the heart of the Catskill Mountains. Perfectly located off Interstate 87 near Catskill Park, the Quality Inn & Suites™ hotel is less than four miles from the Hudson River Cruises. This Kingston, NY hotel is within 15 miles of Horse Shows In The Sun (HITS) and Bard College. The State University of New York at New Paltz (SUNY New Paltz) is only a short drive from the hotel. The Dutchess County Fairgrounds, home of the Dutchess County Fair and Rhinebeck Antiques Fair, is just minutes away. The Hudson Valley Garlic Festival, voted the number one Food Festival in the United States by USA Today , is also close by. Several shops and restaurants are in the surrounding area. Be sure to visit Roudigan's Steakhouse and the Hollywood Lounge, located on the property. ... more   less 

Additional Information about Quality Inn & Suites Kingston

Address: 114 State Route 28, Exit 19 New York Thruway, Kingston, NY 12401-7444
Region: United States > New York > Kingston
Price Range: $146 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Kingston 2.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Quality Inn & Suites Kingston Hotel Kingston
Quality Inn And Suites Kingston
Quality Inn Hotel Kingston
Quality Inn Kingston Ny
Kingston Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Kingston staff and other travellers.
3 questions
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Questions? Get answers from Quality Inn & Suites Kingston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet, convenient. Large. Restaurant was ok.”
 of 5 bubbles arvinchin, 9 Nov 2016 | Read review
“Do not stay here the staff are rude aguementive and sarcastic. The hotel is rundown and dirty, showing signs of wear”
 of 5 bubbles dbny2015, 25 Oct 2016 | Read review
“Do NOT accept a second floor room unless you have very light luggage and can lug it up the stairs.”
 of 5 bubbles 994christineb, 7 Oct 2016 | Read review
“If you want a good room, go stay somewhere else, unless of course you are a masochist.”
 of 5 bubbles pauljay57, 17 Jul 2016 | Read review
“dont choose 225. unless you want 2 boxes of condoms :)”
 of 5 bubbles repodude, 4 Jul 2016 | Read review
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