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BEST WESTERN PLUS the Inn of Lackawanna

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BEST WESTERN PLUS the Inn of Lackawanna
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228 Reviews from our TripAdvisor Community

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Showing 220: English reviews
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Cutchogue, United States
Reviewed 1 March 2017

Don't stay here. It is next to a sex shop. Very sketchy area. Shower head was leaking. Water was hitting the ceiling and spraying out of the shower. Sink was clogged when we got there and drained extreamly slowly.

Review collected in partnership with Best Western
Thank Jan R
BestWesternHotels, Corporate at BEST WESTERN PLUS the Inn of Lackawanna, responded to this review

We're sorry to hear that you had issues in your room. We have notified our maintenance team of these issues to ensure that they are addressed. Thank you for letting us know how we can improve.

South Plainfield, New Jersey
Reviewed 4 February 2017

The Best Western Plus the Inn of Lackawanna is a great place to stay if your looking for a nice clean safe place to stay in the Blasdell/Lackawanna area. The soft beds save me at the end of the day and the free hot breakfast is a great way to start your day.

Review collected in partnership with Best Western
Thank stevenmcgl
About Hotel's Favourite Review
Fredonia, New York
Reviewed 3 February 2017

My husband and I 19th Anniversary,We have 10 kids and we thought it was going to be a awesome relaxing fun night ..Wrong! We came there to enjoy ourselves.it would be nice if there was some way to be notified or told that certain things are down before we ck in..

Review collected in partnership with Best Western
Thank T373JYdebbiem
BestWesternHotels, Corporate at BEST WESTERN PLUS the Inn of Lackawanna, responded to this review

We are sorry to hear about the confusion with your reservation and the check-in process. We have followed up with our reservations team to ensure that these issues are addressed. We appreciate your feedback and hope that you will give us another chance in the if you visit the area again.

Saint-Jean-sur-Richelieu, Canada
Reviewed 19 December 2016

Three buddies and I stayed here overnight on a Saturday in anticipation of the Bills game the next day. The hotel itself feels like its in the middle of nowhere but its actually 10 -12 mins from the stadium. Comfy beds, clean rooms with modern furniture and a great continental breakfast (except for the corned beef hash, that was dreadful...

Thank Nathan T
Reviewed 1 December 2016 via mobile

Nice hotel ... Friendly desk clerk ... room was clean and the bed was comfortable ... I would definitely stay there again if I ever find myself traveling in that area. I didn't participate in the morning free breakfast offered but people seemed to like it.

Thank Scott L
Reviewed 2 November 2016

Stayed here for a few days last September. Quiet location, with a great coffee shop next door, highly recommended. Front desk staff was remarkably accommodating. Plenty of free parking, and a nice continental breakfast was inclyded.

Thank Andy B
Queen Creek, Arizona
Reviewed 24 October 2016

We stayed here on two separate nights during the week - as we were traveling in the area. The first time was on a Friday night and the next time was on a Monday. We enjoyed being there both times. On Friday we intended to do laundry. It was so convenient to have a washer and dryer on location. They...

Thank lifeisverygood2
United States
Reviewed 22 October 2016

Everything was great about this place except for the beds. They were so hard. It was like sleeping on a marble slab. I actually had to see my chiropractor when I got home from this trip. Glad it was for only one night.

Review collected in partnership with Best Western
Thank Kathy D
Toronto, Canada
Reviewed 16 October 2016

Stayed here because it was relatively close to New Era Stadium for Bills football. Outside and lobby look very nice. Room was king-size with whirlpool and faced the back of the property. Breakfast was a step up from usual boiled egg. However, I got little to no sleep because I could hear someone else's TV until 3:30 in the morning...

Thank Frances T
Levittown, New York
Reviewed 14 October 2016 via mobile

This was a typical Best Western. Small indoor pool, basic amenities. There was a conference hall too. The morning breakfast was nice. They even had French toast sticks. The pancakes were made automatically by machine. If you press a button, it will spit out a pancake in about 45 seconds. The kids loved it. Not much else to say about...

Thank Wayne P

18 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS the Inn of Lackawanna

Address: 2500 Hamburg Turnpike, Lackawanna, NY 14218-2507
Region: United States > New York > Lackawanna
Price Range: $115 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS the Inn of Lackawanna 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Lackawanna Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS the Inn of Lackawanna staff and other travellers.
2 questions
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Cleveland, Ohio
4 months ago

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Questions? Get answers from BEST WESTERN PLUS the Inn of Lackawanna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring earplugs and your own pillow.”
941francest, 16 Oct 2016 | Read review
“rooms with even numbers are better-protected from sounds of trains passing about a half-mile to the east”
DOUGANDPOLLY, 18 Sep 2016 | Read review
“Only three floors, so top floor could be best bet for quiet”
459scottw, 27 Jun 2016 | Read review
“We stayed on the 3rd floor and it was very quiet.”
anncurtis24, 25 Jun 2016 | Read review
“Pass this hotel up”
B2685IIjenniferj, 1 Mar 2016 | Read review
5 of 5