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Inn at The Outer Harbor

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Traveller (36)
Room & Suite (22)
Dining (9)
Overview
2500 Hamburg Turnpike, Lackawanna, NY 14218-2507 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star accommodation
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Rooms
Oct. 28Oct. 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (283)
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270 results
Traveller rating
90
94
49
22
15
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90
94
49
22
15
Show reviews that mention
All reviews downtown buffalo stayed here best western hotel room was clean fitness center close to downtown would stay here again free breakfast short drive up to date hotel is located night's sleep easy access whirlpool closet convenience ny
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1 - 5 of 270 reviews
Reviewed 2 weeks ago

There are so many descriptive words that I could come up with but FILTHY seems to top the list. I stayed there two nights, two too many. The room I was in hadn't seen a good vacuuming since the hotel was built. I gave it...More

Thank beechhouse1
Reviewed August 31, 2018

To start, All of the staff were amazing. Any thing I needed they went the extra mile. The room I stayed in (125) was very big and roomy. The work getting done around the hotel was all during the day and the guys were doing...More

Thank jason c
Reviewed August 31, 2018

In a nut shell, room was filthy, hair all over floor, in shower, dust on tables, coffee had been used and not cleaned or replaced,, tv didn't work ,no phone cord from wall to phone. No maintenance showed up, renos being done after midnight above...More

1  Thank Les1954
Reviewed August 24, 2018 via mobile

I am still waiting on a call from the manager. Do NOT stay here. The room was being renovated, which was ok except they worked ALL night long! To top it off the bathroom did not work. I complained the next day but again no...More

2  Thank melissa b
Reviewed August 19, 2018 via mobile

Stayed here with my daughter for one night so we could attend a concert at New Era Field and not have to drive back to Canada overtired. Good things - pleasant staff, close to highway, reasonably short drive to stadium, comfortable bed. Things they must...More

1  Thank Dawn_Nadeau
View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Air Conditioning
Business Centre with Internet Access
Hot Tub
Indoor pool
Meeting Rooms
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Tennis Court
Wheelchair Access
Room Service
Restaurant
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
59
Price range
US$83 - US$190 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western Plus The Inn of Lackawanna
Also Known As
Lackawanna Best Western
Location
United States > New York > Lackawanna
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
59
Price range
US$83 - US$190 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western Plus The Inn of Lackawanna
Also Known As
Lackawanna Best Western
Location
United States > New York > Lackawanna
Photos
Traveller (36)
Room & Suite (22)
Dining (9)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Location
Full view
Contact
2500 Hamburg Turnpike, Lackawanna, NY 14218-2507
Getting there
Buffalo Niagara Intl Airport17 km
Niagara Falls Intl Airport33 km
See all nearby hotels
Nearby restaurants
See all nearby restaurants
Nearby attractions
See all nearby attractions
Questions & Answers
Ask a question
Javanna H
January 26, 2017|
Answer
Response from lifeisverygood2 | Reviewed this property |
It's a pretty good sized hotel so I'm sure they could accomodate that many people in how every many rooms you would want to reserve. I would suggest calling them directly and reserve the rooms as soon as you have your dates... More
0
Votes
ironmike303
December 23, 2016|
Answer
Response from LBC2COT | Property representative |
We most certainly do...your best bet, call us with a date and we can check availability for that evening and give you a good rate. Call us at 716-821-0030. My name is Bob and I am here until 3PM today, 12/23
0
Votes
Room Tips
"Just go somewhere else, please"
beechhouse1
2 weeks ago
Read review
"Let them get their renovations done first."
O4464HQdianer
Jun. 13, 2018
Read review
"Say you don't want over the lobby...no view...."
dreamer_in_kw
Dec. 9, 2017
Read review
"Bring earplugs and your own pillow."
941francest
Oct. 16, 2016
Read review
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