We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Inn at The Outer Harbor

Overview
2500 Hamburg Turnpike, Lackawanna, NY 14218-2507 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star accommodation
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Reviews (284)
Filter reviews
271 results
Traveller rating
90
94
49
23
15
Traveller type
Time of year
LanguageEnglish
More languages
90
94
49
23
15
Show reviews that mention
All reviews downtown buffalo best western hotel room was clean close to downtown best westerns fitness center would stay here again quiet location short drive free breakfast up to date night's sleep hotel is located easy access great place to stay whirlpool closet
FilterEnglish
Updating list...
1 - 5 of 271 reviews
Reviewed October 24, 2018

No longer a Best Western but a La Quinta... The hotel is being renovated. The room we were in wasn't quite finished. Bath room had redone but the toilet wasn't bolted down. Fridge plugged in the narrowest part of the entrance. It was dusty and...More

Date of stay: October 2018
Thank WeLoveFoodTrucks
Reviewed October 2, 2018

There are so many descriptive words that I could come up with but FILTHY seems to top the list. I stayed there two nights, two too many. The room I was in hadn't seen a good vacuuming since the hotel was built. I gave it...More

Date of stay: September 2018
Thank beechhouse1
Reviewed August 31, 2018

To start, All of the staff were amazing. Any thing I needed they went the extra mile. The room I stayed in (125) was very big and roomy. The work getting done around the hotel was all during the day and the guys were doing...More

Date of stay: August 2018
Thank jason c
Reviewed August 31, 2018

In a nut shell, room was filthy, hair all over floor, in shower, dust on tables, coffee had been used and not cleaned or replaced,, tv didn't work ,no phone cord from wall to phone. No maintenance showed up, renos being done after midnight above...More

Date of stay: August 2018
1  Thank Les1954
Reviewed August 24, 2018 via mobile

I am still waiting on a call from the manager. Do NOT stay here. The room was being renovated, which was ok except they worked ALL night long! To top it off the bathroom did not work. I complained the next day but again no...More

Date of stay: August 2018
2  Thank melissa b
View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Air Conditioning
Business Centre with Internet Access
Hot Tub
Indoor pool
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Tennis Court
Wheelchair Access
Room Service
Restaurant
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
59
Price range
US$70 - US$115 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western Plus The Inn of Lackawanna
Also Known As
Lackawanna Best Western
Location
United States > New York > Lackawanna
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
59
Price range
US$70 - US$115 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western Plus The Inn of Lackawanna
Also Known As
Lackawanna Best Western
Location
United States > New York > Lackawanna
Photos
Traveller (36)
Room & Suite (22)
Dining (9)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Nearby
Nearby HotelsSee all nearby hotels
Econo Lodge South
166 reviews
3.81 km away
Country Inn & Suites by Radisson, Buffalo South I-90, NY
979 reviews
4.78 km away
Staybridge Suites Buffalo/West Seneca
173 reviews
4.81 km away
Hampton Inn Buffalo South/I-90
654 reviews
4.86 km away
Nearby RestaurantsSee all 24 nearby restaurants
The Mess Hall
66 reviews
1.92 km away
Curly's Grille
140 reviews
1.75 km away
Steve's Pig & Ox Roast
40 reviews
2.60 km away
Rooster's Cafe
17 reviews
1.11 km away
Nearby AttractionsSee all 3 nearby attractions
Our Lady of Victory Basilica
168 reviews
2.02 km away
Penn Dixie Fossil Park & Nature Reserve
25 reviews
4.83 km away
Woodlawn Beach State Park
19 reviews
2.65 km away
Wild Birds Unlimited
9 reviews
5.05 km away
Questions & Answers
Ask a question
Javanna H
January 26, 2017|
Answer
Response from lifeisverygood2 | Reviewed this property |
It's a pretty good sized hotel so I'm sure they could accomodate that many people in how every many rooms you would want to reserve. I would suggest calling them directly and reserve the rooms as soon as you have your dates... More
0
Votes
ironmike303
December 23, 2016|
Answer
Response from LBC2COT | Property representative |
We most certainly do...your best bet, call us with a date and we can check availability for that evening and give you a good rate. Call us at 716-821-0030. My name is Bob and I am here until 3PM today, 12/23
0
Votes
Room Tips
"Stay somewhere else until construction is completed"
WeLoveFoodTrucks
Oct. 24, 2018
Read review
"Just go somewhere else, please"
beechhouse1
Oct. 2, 2018
Read review
"Let them get their renovations done first."
O4464HQdianer
Jun. 13, 2018
Read review
"Say you don't want over the lobby...no view...."
dreamer_in_kw
Dec. 9, 2017
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing