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Fort William Henry Hotel and Conference Center

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Fort William Henry Hotel and Conference Center
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869 Reviews from our TripAdvisor Community

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Showing 860: English reviews
Neversink, New York
Reviewed 4 July 2015

We just spent the week at this hotel. For location, you can not get a better spot. It was so easy to walk from the hotel to the shops, beach, fort,lake,mini-golf etc. The outdoor pool is very nice, and the grounds are beautiful. Friends stayed in a room in a motel-like outbuilding that was just ok. Our room was in...

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Helpful?
2Thank NYDiverAmy
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear amy w, Thank you for your comments. It is greatly appreciated when our guests recognize the efforts of our staff. I will share your kind comments with our team. You are right- you cannot beat the location, not only for the view, but also the convenience of being within walking distance to Lake George Village. It was a pleasure...

Geneva NY
Reviewed 3 July 2015

HOTEL: I attended a wedding held at Fort William Henry Hotel and booked the room based on the room block. Afterward, I checked TripAdvisor and was very dismayed at the reviews, especially for the "Standard West" room I had booked (cheapest available). I even tried to find another hotel but since it was a busy June weekend with many Lake...

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Helpful?
1Thank KarenGeneva
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear KarenGeneva, Thank you for sharing your comments about our hotel with other Trip Advisor travelers. We appreciate your compliments and kind words. It is always refreshing to have our satisfied guests share their wonderful experience at our facility, especially after reading disparaging reviews. I will gladly pass your kind words along to our staff. Again, thank you for this...

Reviewed 2 July 2015

My room was not clean. Dust in every corner of the room, including spiders. The headboard had so much dust on it I could write my name in it. Bathroom was so small the door would almost hit the toilet. I tripped on a brokern door stopper going through a door, and even though it was reported, maintanence never came...

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Helpful?
1Thank 410eileenw
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear 410eileenw, Let me start by thanking you for commenting on our hotel, in regards to your recent visit. Your feedback is very much appreciated and we use this information to improve. Our goal is to create a great experience for each of our guests. We learn from every comment. We are sorry that our guest rooms did not meet...

Riverdale, New Jersey
Reviewed 1 July 2015

We had a Groupon for a room with 2 double beds. The room wasn't in the main hotel, was upstairs (no elevator!). Beds were terrible, you rolled into the center. free coffee area in the lobby was filthy and not working the first day. Second afternoon it was closed. Breakfast was included; line was around the corner first day and...

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Helpful?
1Thank Wendy Z
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Wendy Z,, Thank you for reviewing our hotel on Trip Advisor .Our goal is always to create a great experience for each of our guests. Comments like yours help us improve. We are sorry that your hotel did not meet your expectations. We have different types of accommodations, each with their own location, ambience, and amenities. Our prices vary...

State College, Pennsylvania
Reviewed 30 June 2015

This is a resort hotel; however the only thing this hotel has going for it is the location to the waterfront. Our room had the smallest bathroom possible. When the bathroom door is opened it hits the toilet. When your at the sink don't bend over when brushing your teeth because you may encounter a doorknob probing your behind. The...

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Helpful?
2Thank Dave S
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Dave S, Let me start by thanking you for commenting on our hotel, in regards to your recent visit. Your feedback is very much appreciated and we use this information to improve. Our goal is to create a great experience for each of our guests. We learn from every comment. We are sorry that our guest room did not...

Reviewed 30 June 2015 via mobile

It was extremely outdated. It definitely needed renovations. It was in a GREAT location, had GREAT breakfast and a wonderful view of the lake. Wouldn't recommend for young adults. Felt almost like a nursing home in there.

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Helpful?
1Thank CarolGonzalez
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear CarolGonzalez, Let me start by thanking you for sharing your experience at our hotel with other Trip Advisor Travelers. Your feedback is very much appreciated and we use this information to improve. Our goal is to create a great experience for each of our guests. We learn from every comment. We update our rooms and public areas regularly. We...

New York
Reviewed 30 June 2015

I cant say enough about the Fort William Henry Hotel. I am sorry I haven't written my review sooner we stayed her this winter and my son 3 was so happy the one who made our stay the most she worked at the Front Desk as my son called her Ms. CARMEN !! She was professional, attentive, knowledgeable and fixed...

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Helpful?
Thank happym0m123
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear happym0m123, Thank you for your kind comments. It is greatly appreciated when our guests recognize the efforts of our staff. I will be delighted to share your kind comments with Carmen. She is a true asset or our hotel. Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear when...

Pittsburgh, Pennsylvania, United States
Reviewed 29 June 2015

The view and grounds of this hotel are the best you will find in Lake George. I can't speak for the main hotel or the wing on the right. I can only speak about the left wing. Parking was great the hotel staff friendly and most helpful with any problem that rose. My room 113 first floor mountain view was...

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Helpful?
Thank Gene Z
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Gene Z, Let me start by thanking you for commenting on our hotel, in regards to your recent visit. Your feedback is very much appreciated and we use this information to improve. Our goal is to create a great experience for each of our guests. We learn from every comment. We are sorry that our guest rooms did not...

Medford, New York
Reviewed 24 June 2015 via mobile

My husband and I went here for our 1 year anniversary! I purchased or stay on Groupon and when I called Janice was very accommodating and even got us a lakeside view with a jacuzzi! Our stay was amazing. The hotel is clean (which I am very picky about) and we ate breakfast on the premise at White Lion (I...

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Helpful?
1Thank Theresa61314
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Theresa61314, Thank you for the kind words. In this never ending world of social media, it is refreshing to get positive comments. I will be happy to pass your praise along to our Front Desk Associate, Janice. She has proved to be a great addition to our staff. Again, thank you for this useful feedback! It was a pleasure...

Queens, New York
Reviewed 23 June 2015

Janice was accommodating from the moment I called. She was so pleasant and because of her I will definitely return to Lake George. I am from Queens, New York and I was so glad for the environment at the hotel and the area. All the people are so friendly and everything was so clean. I absolutely loved it. I hope...

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Helpful?
Thank ShameezaM
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear ShameezaM, Thank you for your kind comments. It is greatly appreciated when our guests recognize the efforts of our staff. I will be delighted to share your kind comments with Janice. She is a true” Public Relations Ambassador” for our hotel. Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to...

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Grand Lake Double Double Jacuzzi (27)
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Grand Lake King (24)
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Grand Lake King Fireplace (24)
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Indoor Pool (16)
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Outdoor Pool (12)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
One of the few area resorts open year-round, the Fort William Henry offers a variety of lodging accommodations with the perfect mix of historical elegance and today’s conveniences. There are three unique buildings to choose from - the upscale traditional grace of the Grand Hotel; the comfort of the Premium East Wing and the convenience of the Standard West Motel. All of our accommodations enjoy access to our extensive amenities, including an indoor pool with sauna and Jacuzzi, Olympic-size outdoor pool, several unique shops & boutiques, and three superb restaurants all on resort grounds. This historic Adirondack hotel is located on an 18-acre estate spanning the southern shore at the head of Lake George. A stunning location combined with beautifully landscaped grounds and world-class views of the many islands of Lake George and the surrounding Adirondack mountains. ... more   less 

Additional Information about Fort William Henry Hotel and Conference Center

Address: 48 Canada St, Lake George, NY 12845-1604
Region: United States > New York > Lake George
Price Range: $151 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fort William Henry Hotel and Conference Center 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Fort William Henry Hotel Lake George
Fort William Henry Lake George
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Questions & Answers

Here's what travellers have asked, with answers from Fort William Henry Hotel and Conference Center staff and other travellers.
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Questions? Get answers from Fort William Henry Hotel and Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the Grand hotel, not the motel parts.”
 of 5 bubbles rl8587, 29 Nov 2016 | Read review
“Lake views are the best”
 of 5 bubbles 711noraf, 14 Nov 2016 | Read review
“Request a Lake view”
 of 5 bubbles Washman6044, 1 Nov 2016 | Read review
“Lake View or Mountain View - you can't go wrong.”
 of 5 bubbles 48kerryz, 31 Oct 2016 | Read review
“Main building lake view.”
  • View from Prospect Mt., the hotel is down there on the water.
  • 3rd Floor room view in early October
 of 5 bubbles dangA4330FV, 30 Oct 2016 | Read review
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