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We stayed there for one night, and found the place quite comfortable, especially the jacuzzi which feels really good after some long hiking !
Humidity in the bedroom was easy to notice, but I guess the constant rain outside and overall region does not help....More
The hotel is nice, you can enjoy the mountains when they are not covered in clouds, which they usually are in the morning or the afternoon. There are two pools which are quite okay. The breakfast is good and also there is a room with...More
Thank Jonas L
Response from Patrice C, Responsable relations clients at Hotel des NeigesResponded 2 weeks ago
Dear Jonas L,
Thank you for your comment.
We look forward to welcoming you for a next stay.
Well located hotel (walking distance from Cilaos centre) with easy parking.
Rooms are fine, nothing outstanding but large and pleasant. The one we had on the ground floor was fairly humid but was equiped with an efficient anti-humidity device.
The buffet formula proposed by the...More
Management response:Responded 18 August 2017
Thanks for your comment.
The "weird customer policy" to use your word is something to take with humor. We just want customers to remember that we do our best for them so we appreciate to receive smiles back. It doesn't hurt to remind...More
The staff is really helpful, we had a little issue with the room, and they were really quick to fix everything, with a smile and a friendly way. I was impressed. Rooms are big, beds comfortable. Breakfast is good and generous, it is a buffet....More
The staff is very friendly and helpful. The hotel is located very comfortably, so it is easy to reach the starts of many hiking trails. The rooms are cute, we had a balcony and a magnificent view. I would recommend the hotel any time
US$94 - US$139 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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