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Hotel des Neiges

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Traveller (135)
Room & Suite (30)
Pool & Beach (15)
Overview
  • Excellent26%
  • Very good54%
  • Average15%
  • Poor4%
  • Terrible1%
31 Oct 2017
“Nice Hotel with a stunning view ”
9 Nov 2017
“Good hotel given what surroundings offer”
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (367)
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1 - 5 of 19 reviews
Reviewed November 9, 2017 via mobile

We stayed there for one night, and found the place quite comfortable, especially the jacuzzi which feels really good after some long hiking ! Humidity in the bedroom was easy to notice, but I guess the constant rain outside and overall region does not help....More

Thank Globetrotter-230283
Reviewed October 31, 2017 via mobile

The hotel is nice, you can enjoy the mountains when they are not covered in clouds, which they usually are in the morning or the afternoon. There are two pools which are quite okay. The breakfast is good and also there is a room with...More

Thank Jonas L
Response from Patrice C, Responsable relations clients at Hotel des NeigesResponded November 1, 2017

Dear Jonas L, Thank you for your comment. We look forward to welcoming you for a next stay.

Reviewed August 16, 2017

Well located hotel (walking distance from Cilaos centre) with easy parking. Rooms are fine, nothing outstanding but large and pleasant. The one we had on the ground floor was fairly humid but was equiped with an efficient anti-humidity device. The buffet formula proposed by the...More

Thank 432frederic
Management response:Responded August 18, 2017

Dear 432frederic, Thanks for your comment. The "weird customer policy" to use your word is something to take with humor. We just want customers to remember that we do our best for them so we appreciate to receive smiles back. It doesn't hurt to remind...More

Reviewed May 17, 2017 via mobile

The staff is really helpful, we had a little issue with the room, and they were really quick to fix everything, with a smile and a friendly way. I was impressed. Rooms are big, beds comfortable. Breakfast is good and generous, it is a buffet....More

Thank Luis K
Reviewed November 20, 2016 via mobile

The staff is very friendly and helpful. The hotel is located very comfortably, so it is easy to reach the starts of many hiking trails. The rooms are cute, we had a balcony and a magnificent view. I would recommend the hotel any time

Thank Bianca N
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$100 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (135)
Room & Suite (30)
Pool & Beach (15)
Dining (4)
Family and Play Areas (3)
Questions & Answers
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Room Tips
"Ask for a room on the top floor to have good views - we stayed in room 306"
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