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My husband booked this hotel for a fall weekend getaway, and I when I read the reviews I was slightly nervous - not because I care about the petty things people wrote about, but because I always want to have a real experience when I...More
1 Thank Hadley B
Response from lakeplacidjill, Owner at The Pines Inn of Lake PlacidResponded October 11, 2016
Thank you so much - so happy you enjoyed staying here with us and love how you seem to love Lake Placid! Our door is always open ... Jill
Not all rooms or beds here are the same. Where were the posturedic, comfortable beds others wrote of?? Ours were old, uncomfortable, and saggy. The pillows were no better. We had a small tight room with two double beds. There is no elevator for guests'...More
No elevators. There's a flight of stairs up to get to the lobby and more stairs for the first and second, etc.floors. No ice machines on the floor. No blackout shades or blinds. No refrigerators or microwaves in the room. No hair dryers nor cream...More
2 Thank sarahkerns2016
Response from lakeplacidjill, Owner at The Pines Inn of Lake PlacidResponded October 10, 2016
This is Jill - and I just want to say ... I did not "attack" you and I definitely did not call you a name.
Our entire conversation at the front desk was about the fact that you came to the desk after 9pm (which...More
I found the owners to be very pleasant - you definitely feel like you've just arrived at a family's charming home. But if you have trouble with steps, this place is not for you. We were on the second floor but if you consider the...More
Very friendly owners. Had an issue with hot water upon arrival so no hot shower till much later. Older hotel that is in need of some updating, old carpets, peeling wallpaper. Room was clean, bed was pretty hard. No blow dryers in room or ice...More