Stayed here for the Lake Placid Half Marathon as most of the usual places were full and overpriced. Found this place to be exactly to my liking, much better than just adequate. Started out with excellent service from Matt, then checking in with delightful Kim with an unexpected welcome early check in. Place was clean, convenient, nice pool, food in a.m. Would and will absolutely stay here again.
The staff were wonderful and very accommodating. The breakfast was good. The location was perfect for walking everywhere. The rooms and facility were very clean, but it needs updating +++. The rooms and foyer smelled very musty, the carpets were very, very old and dated.
Always a pleasant stay in Lake Placid. The staff is very attentive to the guests needs and they go out of their way to ensure a comfortable stay. Good location for walking to the shops and restaurants.
In town for the NCAA D-111 Frozen Four Tourney....so happy we stayed at the Best Western, perfect location to walk across the street to the rink or to hit many of the fabulous restaurants near by...staff was super nice as well.
My family and I had a great experience staying here. The staff was friendly and helpful. The breakfast was delicious. The pool and hot tub were great after skiing White Face. The location was perfect , walking distance to everything.
The price was right but the stay was even more enjoyable. The staff was warm and friendly. They shoveled my car upon my departure and made my stay more enjoyable than I had imagine. Would definitely stay again.
Great location, good breakfast. Super out dated This hotel is just as expensive as the surrounding hotels but does not put back into their establishment. Needs a complete overhaul. More than just countertops and a tub.
Our room was quiet. I did find a couple things in my room that makes me think they need to clean better a dirty mask and juice bottle. I love that they hav eve breakfast but would love some better opt
Disappointment.! I could’ve stayed across the street That’s a Crowne Plaza for around $15 more a night the hotel originally was built in 1976 it has that feeling. I was quoted $167 a night and upon check out two nights later the bill step mysteriously came to $245 a night that is ridiculous for that room the hotel reminded me of a red roof inn with breakfast at $59 a night.
Hotel is situated across from the outdoor speed skating and hockey arena. Prime location. Warm and homey entry lounge with fireplace. Friendly staff provided us with the information needed for early bagged breakfast options that kept us socially distanced and nourished with quality foods and recognizable brands. Room accessed by stairs on second floor provided plenty of room for our family. Somehow we had a nearly silent experience with very little noise seeping in from the hallway or other rooms. That is noteworthy and commendable. The bed pillows were “just right”. Overall, a top-notch location in downtown Lake Placid, and clean and pleasant experience.
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