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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewshardwood floorsblue stonewalk in showerfifth floorrestaurant attachedclose to the airportwolf roadnice hotelc unitwould stay here againstayed one nightbusiness travelercomfortable bedssitting areafront desk staffan early flightholiday inn
Enjoy staying here. Rooms are clean, no carpeting. Staff are helpful and friendly. Bar and restaurant attached. I love to get a glass of wine and enjoy it in my room. Coffee in room, newspaper available. Prices are reasonable.More
1 Thank Margarete R
Response from Volha B, Guest Relations Manager at Hotel Indigo Albany-LathamResponded 31 May 2015
Thank you, Margarete R, for your kind review on the recent stay. We are happy to hear that you enjoyed yourself during this trip. We appreciate you taking time to reflect on your visit and mention some of the details that made your experience pleasant....More
Stayed here with a group of family members before heading up to Saratoga Springs for graduation exercises at Skidmore. It was close enough to make it convenient to get there in short order, plus Albany was centrally located for various incoming family members. Was pleasantly...More
1 Thank meetwithpete
Response from Volha B, Guest Relations Manager at Hotel Indigo Albany-LathamResponded 24 May 2015
Thank you, meetwithpete, for your kind review. We are glad to hear that you found the location of our hotel a convenient rendezvous point. It is also pleasant to hear that you liked the surroundings and had a good experience during your stay. We hope...More
When returning home to visit, this hotel was conveniently located for me to visit everyone. The rooms were clean and quiet. You are close to wolf road for restaurants and shopping and the north way. Great place to stay and the staff is great.More
1 Thank hospitality911
Response from Volha B, Guest Relations Manager at Hotel Indigo Albany-LathamResponded 19 May 2015
Dear hospitality911,
We would like to thank you for your four-star review and a kind reflection on the recent visit. We are glad to hear that you had a good time and found our hotel location convenient for you travels. Our team will be more...More
Spent a night here visiting from Charleston and I must say this place is awesome. The front desk staff was courteous and knowledgeable and my room was immaculate! Had breakfast at the Blu Bistro and was helped by Kelly and Amber. They were so nice...More
1 Thank Zacharyy E
Response from Volha B, Guest Relations Manager at Hotel Indigo Albany-LathamResponded 12 May 2015
Dear Zacharyy E,
Thank you for your kind words and a five-star review. We take pride in providing excellent customer service experience for our guests. It is our pleasure to make every visitor feel welcomed. We are happy to hear that you had an awesome...More
Visited Hotel Indigo again and found it still to be a really nice place to stay in the Albany area. It's very convenient to the Albany airport, and it's actually possible to get to the Capitol by public bus (I did it - no problem)....More
1 Thank nycresident2010
Response from Volha B, Guest Relations Manager at Hotel Indigo Albany-LathamResponded 12 May 2015
Dear nycresident2010,
We appreciate your feedback on the recent visit you had. We are glad to hear that you had nothing less but a pleasant experience. It is our goal and greatest pleasure to make our guests feel welcomed and taken care of. Also thank...More