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Hotel Indigo Albany-Latham

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#3 of 18 Hotels in Latham
Certificate of Excellence
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367 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo Albany-Latham
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Showing 364: English reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 September 2016 via mobile

The Indigo is in a great location to access Wolf Road, The Northway to Saratoga, etc. The rooms are nicely furnished though a bit stark. The beds are very comfortable. But if you want to take s nap during the day, forget it. My room is on the airport side. The fake cannons to frighten birds go on all day.... More 

1 Thank Mcarabis
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Mcarabis, I am deeply apologetic that your time with us did not quite meet your expectations. Our team's goal is to create a consistently superb experience between the hotel and the restaurant that entices our guests to want to come back the next time they are in the area. Your stay did not quite culminate into this vision. It... More 

New York City, New York
Level Contributor
80 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 352 helpful votes
Reviewed 1 September 2016

We had a very pleasant two-night stay at this hotel, on the outskirts of Albany, near the airport. I had a little scare when Google insisted on giving the address as 661 Shaker Road instead of 254 Wolf Road, which after some cross-examination resulted in being the same block, since that's precisely where Shaker and Wolf meet. The hotel isn't... More 

1 Thank DanielKalen
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear DanielKalen, Wow! What a detailed and lovely review! You are doing a service for those interested in the layout of our rooms. I am immensely pleased that our team members were able to deliver an exceptional experience across the board, from the Hotel Indigo personnel to the crew over at the Blue Stone Bistro. Synergy between all of our... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2016

We stayed for one night on our road trip to Canada. The hotel is very modern and the beds were extremely comfortable. The staff were welcoming and we had no issues. We would definitely recommend this hotel to family and friends.

2 Thank jcmenge1972
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear jcmenge1972, What a spectacular review! Thank you so much for your kind words. It's always satisfying to hear when our guests have a thoroughly enjoyable stay at Hotel Indigo. Our hotel lobby was recently renovated in the winter/spring to update our appearance and it seems that you found it quite pleasing. As for our friendly service and cozy rooms,... More 

Irmo, SC
Level Contributor
168 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 3 August 2016

Stayed here for one night passing through. Most of the folks appeared to be catching a flight and it is certainly convenient to the airport (we never heard any noise though from the airport). It, like all Indigo's, seems to have a bit of European feel - which was fine with us. The entrance can be a little challenging to... More 

1 Thank seeking_direction
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear seeking_direction, Many thanks for your positive evaluation of Hotel Indigo! I am very happy that you enjoyed the aesthetic of the hotel, and that you found it comparable to other Hotel Indigo properties that you have visited. We do our best to craft a unique atmosphere that stands out among other hotels, while still feeling like a Hotel Indigo.... More 

Randolph, New Jersey
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 August 2016

Although I stayed at many hotels, this is my first with Indigo Brand Hotel, and I was impressed. The hotel conveniently located off I-87 S next to the airport. Amazingly, it was very quiet as I did not experienced any airplane passing noise. Check in was great with Charles, who is very attentive, and even called afterward to make sure... More 

2 Thank Casper_Bobo
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Casper_Bobo, Thank you for leaving such a glowing review! I am thrilled that your inaugural stay with Hotel Indigo turned out to be such a stellar experience. Hotel Indigo Albany-Latham aims to provide outstanding customer service and exceptionally comfortable rooms, in addition to our prime location within the Capital District, which offers much to do in the surrounding area.... More 

Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2016

Room was ok overpriced make sure you bring your own amenities one soap and shampoo a week not very clean and not very quiet for 250.00 a night you can get better service and get some sleep room units are extremely loud

1 Thank klljcgr8ful
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear klljcgr8ful, I apologize that your with us stay did not meet your expectations. Our team members take their positions seriously, and this is not the level of service that they aim to provide. Your comments are not taken lightly, and we will be using your feedback to improve our quality of service so that an event such as yours... More 

Cambria, CA
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 28 July 2016

I had a very late check, which went smoothly. A good response to my shuttle request from the airport at 12:45 am. The room was large, clean and comfortable. Very good linens, pillows and bathroom stuff.When I was settling in I noticed how quiet and peaceful it was. And then I turned on the window AC unit (it was 90... More 

2 Thank docred
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear docred, I genuinely apologize for the quality of your stay. It appears as if we started off on the right foot and fumbled it from there. We take a lot of pride in living up to a certain standard and it is not acceptable to us that we were unable to deliver on these promises. We take your comments... More 

Barrie ON
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 July 2016 via mobile

Alexa from Hampton Inn called and found us this wonderful hotel. We were all tired and it had started to rain...we were on motorcycles. We arrived and they handed us drink coupons! The room was big and had large comfortable beds. Room was very clean and felt luxurious. Just what we needed after a long day on the bikes:)

2 Thank Lynne1964
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Lynne1964, Thank you for posting such incredible comments about Hotel Indigo! I am thrilled that our hotel was a sanctuary from wet weather and a cure for tired bodies after a long day on the road. I encourage our team members to be empathetic of each guest and to give a little extra from time to time, and it... More 

Toledo Area
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 July 2016

We only stayed one night but found this hotel to be very accommodating. It was clean, roomy and pleasant. The staff were very friendly. Since it was our first stay in the Albany area we were not sure what hotel to choose. We are glad we chose this hotel. We would recommend it to anyone, including families.

1 Thank Catherine H
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Catherine H, Thank you for spreading the good word. I'm excited that your first trip to Albany went so well! We always strive to provide our guests with the best possible experience when staying at Hotel Indigo, but it means something special when we can deliver that excellent service to a new visitor to the area, and show them... More 

Charlotte, NC
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 20 July 2016

Indigo was one of the more reasonably priced options in the area and since we had an excellent experience at an Indigo in San Antonio, we chose to stay here in Albany during our visit as well. It was also very convenient to the airport, but not too close that it was noisy. The resort interior is very modern in... More 

2 Thank eak321
Charles B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear eak321, It sounds like there was an abundance of wonderful little nuances to your stay! I am very glad that after having a great time at Hotel Indigo in San Antonio we were able to do the same here in Albany-Latham. The goal of the Hotel Indigo brand is to provide an exceptional experience across all locations, while also... More 

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Room/Suite (36)
Bathroom (8)
Hotel & Grounds (5)
Dining (7)
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Management photos: Courtesy of the property manager

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Room/Suite (10)
Dining (6)
Hotel & Grounds (5)
Business Centre/Function Rooms (1)
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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Banquet Room
Official Description (provided by the hotel)
Discover Affordable Luxury at the New Hotel Indigo in Albany, New York The Hotel Indigo Albany - Latham is a sophisticated, Full-service hotel near the Albany International Airport (ALB), providing a complimentary shuttle to the airport. Our boutique hotel in Latham, NY is ideal for travelers who desire an oasis to escape from the ordinary, but value the traditional hospitality & services of a standard hotel. Our luxury Albany, NY accommodations offer convenient access to area attractions such as the Saratoga Race Course, Joe Bruno Stadium and the Times Union Center in downtown Albany. Our hotel is near premiere shopping spots including the Colonie Center Mall & upscale, downtown shopping on Pearl, Broadway and Lark Streets. Situated just north of Albany, our upscale hotel in Latham, NY offers close proximity to corporations in the Wolf Road Business District as well as Rensselaer Polytech, GE, the Albany Medical Center and various government offices. We also offer 1,200 sq. ft. of flexible meeting space, free high-speed, Wi-Fi Internet access and well-appointed rooms with modern decor that are an oasis for the business traveler to Albany. While lodging at our pet friendly hotel in Albany, we hope you take advantage of our 24-hour fitness center and sauna, Golden Bean coffee shop, and our Blu Stone Bistro and Bar. For the best in luxury Albany accommodations, choose the new Hotel Indigo in beautiful Albany, NY. ... more   less 

Additional Information about Hotel Indigo Albany-Latham

Address: 254 Wolf Road, Latham, NY 12110
Region: United States > New York > Latham
Price Range: $119 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Albany-Latham 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Hotel Indigo Latham
Hotel Style:
#3 Business Hotel in Latham
#4 Romantic Hotel in Latham
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Albany-Latham staff and other travellers.
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Questions? Get answers from Hotel Indigo Albany-Latham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room facing the back of the hotel”
 of 5 bubbles rookie_hat, 31 Oct 2016 | Read review
“Front facing rooms will be noisy due to traffic on the frontage road”
 of 5 bubbles Weimsnks, 2 Sep 2016 | Read review
“Stay at the Staybridge Suites.”
 of 5 bubbles docred, 28 Jul 2016 | Read review
“We were on the first floor and yet found it to be very quiet.”
 of 5 bubbles 98catherineh, 23 Jul 2016 | Read review
“Odd rooms are away from the Highway”
  • Single King Room
  • Bed Area Suite Room
  • Entry to the Suite
 of 5 bubbles L8178CRwilliams, 8 Jul 2016 | Read review
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