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Hampton Inn & Suites Albany Airport

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#1 of 17 Hotels in Latham
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Hampton Inn & Suites Albany Airport
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466 Reviews from our TripAdvisor Community

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Showing 459: English reviews
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Lake Wales, FL, United States
Reviewed 2 days ago NEW

I typically stay in Hampton Inns when I travel. It was a pleasant stay, but compared to other properties, this on needed some work. The décor was dated, and the rooms were very worn. They put me in a handicap room near the elevator, and in my profile I usually ask for a room away from elevators, and I am...

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Helpful?
Thank deanam2017
Belmont, New York, Usa
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

This hotel is a location that has a steady staff that gives consistently excellent service. I travel frequently to Albany NY and there are many choices in the Hilton line up and other brands. This location is my number one choice. I feel as though this is more than a job to these people and they are truly happy to...

Review collected in partnership with Hampton
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Thank Ness300
About Hotel's Favourite Review
cransen, General Manager at Hampton Inn & Suites Albany Airport, responded to this review

I am flattered by the kind words you have written about the staff and myself. You are correct, the staff does enjoying working at this property. There is very low turn over rate compared to many of the other hotels in the area. We work as a team to create a positive working environment, which, helps with the happiness of...

Long Island, New York
Reviewed 4 days ago NEW

Went to visit a college. Arrived on Easter night. The front desk was very helpful in trying to find a place to grab some dinner since not much was open. Overall stay was fine, was close to college would probably return here if we were returning to the are

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Thank nancyo708
Hemet, California
Reviewed 4 weeks ago

Everything was as expected! Very quick check in and out. Staff was most helpful. Rooms are very nice, comfortable and clean. Very easy access to airport and restaurants. Atmosphere is very nice. Would stay there anytime!

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Thank Prizm2015
cransen, General Manager at Hampton Inn & Suites Albany Airport, responded to this review

This is a predominantly corporate property. We understand that business travelers are busy men and women who do not want a lot of fuss with checking in and out of their hotel. Nestled in a quiet safe location their is many options near the Hampton Inn for the road warriors needs: Excellent restaurants, airport, rental cars, and shopping. Who can...

Chicago
Reviewed 4 weeks ago

I stayed at this airport location because it offered complimentary breakfast and shuttle to the airport. I was told the shuttle was unavailable between 6-645. I had to take it at 5:45 and miss breakfast

Review collected in partnership with Hampton
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Helpful?
Thank BigBadChip
cransen, General Manager at Hampton Inn & Suites Albany Airport, responded to this review

I truly apologize, for the inconvenience the limited availability of the shuttle service caused you. The guest service agent should of called for a complimentary taxi for a requested time of your choosing. So, you would of arrived at the airport at your leisure and have the ability to enjoy our complimentary breakfast. Again, I am sorry you were not...

new york
Reviewed 4 weeks ago

We were here for a sports event on a group rate. The rate was terrific. The room was clean and plenty big for two people. A nice breakfast is included. It isn't fancy but the hotel is perfect for a quick stop and a place to sleep. Jen at the front desk was terrific. She remembered us and greeted us...

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Helpful?
Thank travelfan456
cransen, General Manager at Hampton Inn & Suites Albany Airport, responded to this review

Thank you very much for the thoughtful remarks you made about Jen and the Hampton Inn. My employees and I take great pride in creating a clean and positive atmosphere. Where our guest's can feel like they are at their home away from home. A place they can relax and enjoy the amenities we have to offer each and every...

Montreal, Canada
Reviewed 4 weeks ago

The hotel was perfect for our short stay with our young kids in Albany on our way home from our road trip. The pool was nice and clean and breakfast was more than ample. Andy at the front desk was a great help in both our booking of the room and dinner suggestions upon our late arrival with 2 young,...

Review collected in partnership with Hampton
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Thank adammV3671LD
cransen, General Manager at Hampton Inn & Suites Albany Airport, responded to this review

Andy is a gem of an employee. Always willing to help with guests needs. I enjoyed reading the kind words about my hotel. I will pass on the compliments to the staff. They love hearing about positive guest experiences, at the Hampton Inn and Suites. Thank you and please visit us again if you are ever in the area. :)

Elma, New York
Reviewed 5 weeks ago

We knowingly stayed at the hotel while construction was going on and there was no disruption to our sleep, comings and goings or time in the hotel. The breakfast options could have been better, but still offered hot and cold options. Pool was too cool for our liking and the towels were WAY too small.

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Thank Jillian M
cransen, General Manager at Hampton Inn & Suites Albany Airport, responded to this review

We have tried very hard to keep the noise to a minimum during our renovation. Nothing worse than having your stay interrupted by noise and dust. Thank you for taking a few minutes out of your day to express your thoughts about your recent visit. Please stay with us again if your are in the area, hopefully you will be...

Barton, New York
Reviewed 17 March 2017

The warm greetings we received when we entered the motel were great! The room was good and the breakfast was fantastic! It was a real joy staying here! You had no noises inside or outside to have to contend with!

Review collected in partnership with Hampton
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Thank Susan W
cransen, General Manager at Hampton Inn & Suites Albany Airport, responded to this review

Many thanks for the kind words about your recent stay at the Hampton Inn and Suites in Latham, NY. We strive for superior customer interaction with everyone who enter our doors. I appreciate your positive feed back about your visit. I will certainly pass it on to you my wonderful staff. :)

Penfield, New York
Reviewed 7 March 2017

My child and I checked out our room but didn't turn down the bedding upon our arrival. When we return late at night and got ready to crawl into bed, my child discovered body hairs throughout the bedding. The other bed had a stained pillow behind a clean one. Ended up sharing one bed the first night, skeeved out and...

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Helpful?
Thank Bonspeil2017
cransen, General Manager at Hampton Inn & Suites Albany Airport, responded to this review

I sincerely, apologize for the dirty linen on your bed on the first night of your stay at the Hampton Inn and Suites In Latham, NY. It is very unacceptable that my housekeeping staff did not change out both sets of linen in your room. Hampton Standards require the cleaning staff to strip and replace all linen, any time the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Albany Airport

Address: 45 British American Boulevard, Latham, NY 12110
Region: United States > New York > Latham
Price Range: $162 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Albany Airport 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Hampton Inn And Suites Albany Airport
Hampton Inn & Suites Albany Airport Hotel Latham
Hampton Inn Albany Airport
Hampton Inn Latham
Latham Hampton Inn
Hotel Style:
#1 Romantic Hotel in Latham
#1 Business Hotel in Latham
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Albany Airport staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Albany Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Confirm profile preferences when room is assigned”
deanam2017, 21 Apr 2017 | Read review
“Hotel is just off the beaten path so traffic noise is not a problem.”
paulsA2443OF, 26 Jul 2016 | Read review
“We were on the top floor. Could hear the jets taking off from the airport.”
sherryh893, 11 Jul 2016 | Read review
“We were in a king room and the hotel used the space well. We were on the fourth floor”
rtbutlerjr, 4 May 2016 | Read review
“never a bad room or location!”
barbarad675, 13 Sep 2015 | Read review
5 of 5