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The staff made me and my family feel very warm and welcoming. The room was very spacious and the breakfast was absolutely delicious. The hotel offered wine, beer and chips in the evening. Would definitely return back with the family.
Thank Giselle A
Response from AlbanyResidence, General Manager at Residence Inn Albany AirportResponded 3 weeks ago
Thank you for taking the time to share your recent experience at our property. We are delighted that you enjoyed your stay with us and look forward to having you as our guest again in the future.
This is your typical Residence Inn with suites and a plentiful morning breakfast. They also have a very nice outdoor pool and patio area. Even though this hotel is a bit dated and could use a facelift in other areas beside the lobby, I would...More
Response from AlbanyResidence, General Manager at Residence Inn Albany AirportResponded 4 weeks ago
Thank you for taking the time to share your recent experience at our property. We were happy to help return your belongings and are delighted that our service exceeded your expectations. Please feel free to contact us if we can be of any...More
After staying two nights in this hotel, I have vowed never to stay in a Residence Inn again. We had a bottom two queen suite. When we entered there were mosquitos in the room. The room was filthy from the top of the tables to...More
Response from AlbanyResidence, General Manager at Residence Inn Albany AirportResponded 12 September 2017
As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service.
Hotel Lobby has been renovated. However, their rooms have not. Rooms need a major facelift. I was very surprised as well to see rodent traps in the closet as well as roach baits. The carpeting had spots all over and the kitchenette floor was sticky....More
Response from AlbanyResidence, General Manager at Residence Inn Albany AirportResponded 11 September 2017
Please accept our apologies for any inconveniences you experienced at our property. As a property with exterior entrances we do have to be proactive and treat for pests so we do not have problems, which I assure you we do not. We sincerely...More
But I stayed here for one evening. I had stayed here for several extended stays before. I don't think they've updated a thing. It's on the verge of getting a little shabby. Generally clean, has a pool, and the other thing is you expect from...More
Thank Jim V
Response from AlbanyResidence, General Manager at Residence Inn Albany AirportResponded 4 September 2017
Thank you for taking the time to share your recent experience at our property. We renovate as per Marriott standards and do our best to keep up in between complete renovations. Our lobby was completed in 2017 and we will be renovating our...More
US$122 - US$173 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Business Hotel in Latham
Non-Smoking Rooms ,
Number of rooms
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