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Residence Inn Albany Airport

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Residence Inn Albany Airport
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154 Reviews from our TripAdvisor Community

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Showing 151: English reviews
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Rock Hill, South Carolina
Reviewed 2 weeks ago via mobile

My husband was assigned to the area for an extended period. He did some research and settled on this place. I joined him into the visit and was very pleased. The staff is amazing- they made this a "home away from home" for my husband! There is a full breakfast bar that will save you $$ for that meal and...

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Helpful?
Thank westkiSC69
Reviewed 3 weeks ago via mobile

My wife and I have stayed here many times over the years as we have family in the area. We love the condo style suites and have never had a complaint. However, this time when we went down to breakfast, the eggs were cold and overdone, the sausage was literally unable to be cut it was so dry and we...

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Helpful?
Thank Robert B
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us. Please accept our apologies for the disappointment and inconveniences you experienced during your stay with us. I assure you the issues have been addressed with the appropriate teams to ensure the matters are addressed moving forward. We sincerely appreciate your feedback and hope to have...

New York City, New York
Reviewed 4 weeks ago

Poor experience checking in, waited over 15 minutes without an apology. Room was spacious, pretty modern but not as clean as it should be. Kitchen floors clearly not swept or mopped in a while, couch had fingerprint smears on it, crumbs in cushions. Beds were clean, bathrooms decent, good size room. Internet, slow. Huge disappointment for this chain for sure.

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Helpful?
Thank catny402
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Please accept our apologies for not meeting your, or our, expectations during your stay with us. Your comments have been brought to the attention of the appropriate teams to ensure this was an isolated incident and is corrected moving forward. I hope that you will choose to stay with us again, should your travels bring you back to...

Kuala Lumpur, Malaysia
Reviewed 14 January 2017

Stayed here for more than a month. Perfect place for 2. Room was neat and clean. Kitchen facilities were good. Quite place at night. Surrounded by nature. It's convenient as it's only a 5 to 10 minutes drive away from Albany malls.

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Helpful?
Thank navinnaathiya
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us. We understand how hard it is to be away from home for extended periods of time and are happy to be your "home away from home". We hope you will choose to stay with us again, should your travels bring you back to the Albany/Latham...

Albany, New York
Reviewed 1 January 2017

I stayed in this hotel Dec 3, 2016 Jenn, the lady who checked me in, Was very nice and gave me spacious room. Thank you Jenn for your hospitality This hotel has always been my 2nd home. I always love staying in this hotel especially With very accommodating FD staff.

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Helpful?
Thank joy V
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to post a review to let us know about your recent stay with us. I am delighted that we are your "home away from home". I look forward to sharing your comments with our entire front desk team. Thank you, Carrie F. General Manager

Staten Island, New York, United States
Reviewed 7 December 2016 via mobile

Had an overnight stay in this hotel. I didn't feel that it was clean as far as the room goes. I took a few pictures to show what I mean. The desk chair was old and damaged and the seat was dirty. I had to put a towel on it before sitting. The sheets and bed seemed clean, but the...

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Helpful?
Thank Roseanne G
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Please accept our sincere apology for the housekeeping problems you experienced during your stay with us. I assure you this matter has been addressed in an effort to ensure this was an isolated incident that is resolved moving forward. Thank you for taking the time to share your experience with us. Carrie F. General Manager

Henrico, Virginia, United States
Reviewed 25 November 2016

The facility is clean, neat, new, well equipped and right across the parking lot from a retail store where you can buy the stuff in the bag that the airline lost. The free breakfast was more than acceptable and the staff were the best. The facility is convenient to the interstate (visible from the front door) even if located on...

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Helpful?
Thank Peter D
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent experience at our property. We are delighted that you found our location to be ideal for your needs and look forward to having you as our guest again. Thank you, Carrie F. General Manager

Central Square, New York
Reviewed 3 November 2016

I had to stay at the Residence Inn for 2 weeks for work. When I checked in, they took my credit card number to hold for incidentals, I gave them a debit card number that I don't keep much money on. What they did NOT tell me was they would be charging my card $40 per week, so on the...

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Helpful?
Thank acrobat89
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Please accept my apologies for the inconvenience of the hold on your credit card. Unfortunately, your company has required us to obtain a card for incidentals from all guests as they are only covering room and tax. We do have a sign posted at the front desk notifying guests of debit card procedures. The computer system automatically determines...

North Carolina
Reviewed 21 October 2016 via mobile

I stayed one night for an event in Pittsfield, MA. The hotels closer to the event were much more expensive, and I'm familiar with the Marriott brand, so I chose to stay here. The room was clean, roomy, and had a full kitchen, large bathroom, and comfortable bed. I didn't eat the breakfast because I had to leave before it...

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Helpful?
Thank peaceluvrun
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for sharing your recent experience at our property. We are happy to hear that you were able to enjoy your stay with us and hope you will choose to stay with us again, should your travels bring you back to the Latham/Albany area. Thank you, Carrie F. General Manager

A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 18 October 2016 via mobile

We spent to nights here and were very satisfied with our stay. Rooms were clean and well apportioned, the staff was most accommodating and helpful. The Monday night social was a fun and unique offering for visitors and was free! Very enjoyable!

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Thank A TripAdvisor Member
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to post a review to share your recent experience at our property. I am delighted that you found the rooms to be clean and well suited for your needs. We are so happy that you were able to enjoy our Residence Inn MIX! Feel free to contact the hotel directly if we...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
At Residence Inn Albany Airport, we have perfected the extended-stay experience by combining all of the comforts of home with our passion for making every guest feel welcome. Our spacious suites offer separate living/sleeping areas, plenty of space for relaxing, entertaining or meetings and a fully equipped kitchen with refrigerator, microwave and everything you'll need to cook. Start your day with our complimentary breakfast buffet and join us Monday thru Wednesday for the RIMix. Light snacks will be served along with complimentary beer, wine & soda. Take advantage of our seasonal outdoor pool, heated spa and Sport Court. Centrally located to Albany, Schenectady, Troy and Saratoga Springs. Get FREE high-speed Internet access at this Residence Inn. Whether traveling for business or pleasure, our friendly staff takes pride in providing you a home away from home! ... more   less 

Additional Information about Residence Inn Albany Airport

Address: 1 Residence Inn Drive, Latham, NY 12110-1012
Region: United States > New York > Latham
Price Range: $175 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Albany Airport 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Residence Inn Albany Airport Hotel Latham
Residence Inn Latham
Latham Residence Inn
Hotel Style:
#5 Business Hotel in Latham
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Albany Airport staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn Albany Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near main building”
 of 5 bubbles joyv287, 1 Jan 2017 | Read review
“I only know the one I stayed in on the 5th floor facing the parking lot was fine.”
 of 5 bubbles 808peterd, 25 Nov 2016 | Read review
“Ask to check out your room BEFORE you move into it.”
 of 5 bubbles acrobat89, 3 Nov 2016 | Read review
“1st floor is better as there are no elevators.”
 of 5 bubbles J250OPdavidm, 1 Oct 2016 | Read review
“No elevators so request lower room if you cannot go up steep steps.”
 of 5 bubbles jmbc04, 30 Jul 2016 | Read review
5 of 5