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BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites

Booking.comUS$93*
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Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites
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556 Reviews from our TripAdvisor Community

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Showing 551: English reviews
Start your review of BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites
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Kittery, United States
Reviewed 3 days ago NEW

Close to 2 interstates for convenience and easy to get to. Very good HOT breakfasts, many facilities available in the area. The personnel were very friendly many offers for help, if needed. Our check out time needed to be extended for at lest one hour and they were very accommodating to take care of that for us. We had 3...

Review collected in partnership with Best Western
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Helpful?
Thank 805gilberts
Milton, Ontario, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Staff was excellent. Room was spacious and comfortable. Access to highway was easy. Ask for a room that's on the side away from the highway. Breakfast could get some improvement. But hey, the price is right.

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Helpful?
Thank Michael Z
About Hotel's Favourite Review
General M, Assistant Manager Tabitha at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you for your valued feedback! We are glad that you found our location convenient and comfortable. We will take your suggestions for breakfast into consideration as we are consistently looking to improve our selection. We look forward to seeing you in the future!

London, Canada
Reviewed 1 week ago

Not one person - they were too busy chewing gum-front desk was left unattended with all kind of documents from other travellers in full view. I have many photos of the room showing how neglected everything was. Hair in sink - towels falling apart - dirty mirrors(2 of them) - 2 small pieces of soap (we were 2 in the...

Review collected in partnership with Best Western
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Helpful?
Thank Nicole M
General M, Assistant Manager Tabitha at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you for your feedback. I apologize that you did not have a pleasant stay. We strive to provide a home away from experience for all our guests. I have addressed our housekeeping staff regarding your stay. We hope that your future stays will be more pleasant.

Liverpool, NY, United States
Reviewed 1 week ago

Great staff, clean comfortable rooms. Check in was fast and everything was as it stated during internet booking. We have stayed there in the past and always are treated well. Other family members stayed in the hotel at the same time. Good location for our needs.

Review collected in partnership with Best Western
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Helpful?
Thank hught974
Norwalk, Ohio
Reviewed 1 week ago via mobile

We chose this place for its proximity to the Destiny USA mall and free breakfast with indoor pool! We had a great 4 night stay! Room was very clean! Everything was great! Pool wasn't huge, but it was good for kids! Hot tub was nice! They had cookies daily at 1:30, but we never seen more than 2 one night,...

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Helpful?
Thank Craig R
Watertown
Reviewed 1 week ago

I am completely satisfied with my stays at best western, and I will continue to use them. I always book a jacuzzi room which is such a fantastic experience! Breakfast is always delicious and plentiful, everything is very neat and clean at all times and they have everything you could possibly want in a hotel, from a hot tub and...

Review collected in partnership with Best Western
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Helpful?
Thank dustind283
Monroe, NY
Reviewed 1 week ago

Family of 5 visiting SU for college tour stayed overnight on 4/12. Nice size room. Near Destiny mall for evening dinner and activities. Room had 2 tv, 1 small fridge, 2 bed and 1 sofa bed. Breakfast had self make waffle and chicken with gravy and biscuits. Great place at a great price. Definitely recommend for family.

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Thank dadof3boys
West Bloomfield, Michigan
Reviewed 2 weeks ago

This hotel was conveniently located. The price was very reasonable providing significant value. Staff was helpful. Breakfast was good for the start of the day. My daughter needed to practice on her musical instrument for an event. Hotel manager opened up the conf. room for her to practice peacefully.That was extremely helpful and accomodating.

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Helpful?
Thank S G
General M, Assistant Manager Tabitha at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you for your valued feedback! It was a pleasure to hear your daughter play. We look forward to hosting your family in the future.

Reviewed 2 weeks ago via mobile

Reason for a hotel stay was because it was supper close to Tesla supercharger (side note the supercharger was. It that fast at this one). The Altoona were standard. Beds ok, just a little bit lumpy. The pillow smell a little of chlorine and so does the running water for shower. Breakfast is ok lots of options but coffee not...

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Helpful?
Thank bkmmm3
General M, Assistant Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you for your feedback. The supercharger stations are a great resource for the electric car travelers. We are happy to been able to provide you with toiletries during your stay and hope to see you again.

Whippleville, NY
Reviewed 2 weeks ago

Stayed here for a basketball tournament. Check in and check out were both a breeze. I had a suite and thought it was well worth the price of about 110 a night. The breakfast and Wi-Fi were both good. Plenty of selection at the breakfast. Very nice, well lit and clean lobby. The pool is on the smaller side, but...

Review collected in partnership with Best Western
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Helpful?
Thank Matt M
General M, Assistant Manager Tabitha at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you for your valued feedback! Our front desk staff strives to make the check-in and check-out process as simple as possible for all guests. We hope to see you in the future.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites

Address: 136 Transistor Pkwy, Liverpool, NY 13088-6015 (Formerly BEST WESTERN PLUS Liverpool Grace Inn & Suites)
Region: United States > New York > Finger Lakes > Liverpool
Price Range: $130 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Liverpool Grace Hotel Liverpool
Best Western Liverpool Grace Inn And Suites
Liverpool Best Western
Hotel Style:
#1 Green Hotel in Liverpool
#3 Business Hotel in Liverpool
#4 Family Hotel in Liverpool
#4 Romantic Hotel in Liverpool
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room that is facing away from the highway and stairwells.”
OttawaDavid12, 22 Mar 2017 | Read review
“Thruway noise was heard from my room facing thruway with windows closed, try other end if possible. Noise not bad.”
NYTriper, 9 Dec 2016 | Read review
“Higher up if possible”
110lilys, 17 Nov 2016 | Read review
“Lots of ground floor rooms (not walk-out). 2 storey hotel with elevator.”
berniken, 17 Oct 2016 | Read review
“No idea, maybe stay away from trnpk side?”
683sbg, 5 Jul 2016 | Read review
5 of 5
Booking.com
US$93* /night
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TripAdvisorUS$93
HotelQuicklyUS$135
TravelocityUS$93
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*Disclaimer
Prices are for 1 room, 2 adults
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