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BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites

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BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites
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526 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites
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Showing 521: English reviews
Reviewed 29 November 2015

Very clean. We ended up having to book an extra room because of a 21st birthday party. The employees where very nice and helpful. I would surely return. breakfast was also very good. I never had an opportunity to go swimming but the bathrooms in the rooms where heated a little bit higher than the rest of the rooms which...

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Helpful?
Thank Sara A
General M, General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Dear Sara A Thank you for choosing Best Western Plus Liverpool for your stay. I appreciate the time you spent responding to Trip Advisor. I am glad that you had the opportunity to enjoy breakfast with us and that our staff took great care of you. Please let me know if I can be of assistance in the future. Jennifer...

ottawa, Canada
Reviewed 27 November 2015

Nice hotel which was very clean and comfortable. Room was nice and spacious. Check in staff was very friendly and helpful although check out staff was not as friendly and professional. Breakfast could definitely be better, and hot tub jets were a bit to strong which made it not very enjoyable to sit in the hot tub.(Chose hotel because it...

Review collected in partnership with Best Western
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Helpful?
Thank Laura L
General M, General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Dear Laura L Thank you for staying with us recently and taking the time to write a review. We appreciate your business and hope we get the opportunity to welcome you back in the new year! Jennifer Czarniewicz General Manager jennifer@bwliverpool.com 315-701-4400

South Byron, New York
Reviewed 10 November 2015 via mobile

A surprise overnighter with family was the reason for our visit. The hotel employees were very nice. Clean hotel, great pool and hot tub. Convenient location and the kids loved the cookies and juice. Super fast room service with more towels. Would definitely recommend to others

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2Thank Skcollins6
General M, General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Dear Skcollins6 I just wanted to take the time to thank you for posting such a wonderful review. I'm so glad to hear how we were able to impress you on your stay! We look forward to another opportunity. Thank you for staying with us and recommending us to others. We hope to see you again! Jennifer Czarniewicz General Manager...

monterey, United States
Reviewed 9 November 2015

Exceeded all my expectations! Spotlessly clean, quiet, comfortable, and the staff is absolutely superb. George, the front desk manager, goes out of his way to accommodate whatever needs you have. I had a terrible experience at another hotel and he upgraded me when I chose to stay here instead. I will never stay anywhere else ever again in Syracuse!!

Review collected in partnership with Best Western
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1Thank K.L. R
General M, General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Dear K.L. R Thank you for your review about your stay with us. I am happy to hear how impressed you were with George. We really have a wonderful staff here who enjoy going above and beyond to make sure our guests are well taken care of. It really means a lot when our guests take the time to let...

Reviewed 8 November 2015

The room was nice and big. The beds were soft but not too soft. The TV worked great. The breakfast was very good. The pool was nice as well as the jaquise. The bathroom needed work, it had an odor but was passible.

Review collected in partnership with Best Western
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Helpful?
Thank judiths668
General M, General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Dear judiths668 Thank you so much for your feedback! I'm so glad that you enjoy staying with us here at the Best Western Plus. It is so important to us to get to know our guests and make sure they are accommodated and happy. We look forward to exceeding your expectations on your next visit. Jennifer Czarniewicz General Manager jczarniewicz@bwliverpool.com...

Reviewed 5 November 2015

Stayed here for one night as a stopover between Canada and New York City. Choose it mainly due to the proximity to the Destiny mall. Bed was comfy and it is fairly clean but don't have much more to say. Close to the highway so you do get some noise and there is nothing really close by around it. I...

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Helpful?
Thank TravelonJo
General M, General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Dear TravelonJo, Thank you for your review regarding your recent trip. I am sorry we did not completely exceed your expectations. I will definitely take your comments into consideration while endeavoring to improve our facilities for our guests. I do hope you decide to stay with us again. Jennifer Czarniewicz General Manager jennifer@bwliverpool.com 315-701-4400

warsaw, United States
Reviewed 30 October 2015

Good location, clean rooms and very friendly staff. Stayed for a conference at a nearby hotel couldn't get a room at that location, glad it didn't work out, the rate was cheaper than the conference hotel and was better. Very happy with the hotel overall.

Review collected in partnership with Best Western
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Thank Colleen M
General M, General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Colleen M, Thanks so much for the wonderful review! We are very happy to hear that you enjoyed your stay with us. We are equally glad that the hotel your conference was being held at was sold out and we had the opportunity to welcome you here. I hope we have the chance to welcome you back to Syracuse again!...

Fort Plain, United States
Reviewed 30 October 2015

Reasonably priced, clean, tastefully decorated. Couldn't ask for more. Many hotels in the area were much more expensive. The staff was very polite and helpful. I would definitely stay here again and would recommend it to friends and family.

Review collected in partnership with Best Western
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1Thank Jennifer A
General M, General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Jennifer A, Thank you so much for your great review to share. We are so glad you enjoyed your time with us. I am honored to work with such a hard working and passionate team. They are amazing and I appreciate you seeing their hard work. We would love to have you back with us. I can assure you it’s...

Schenectady, United States
Reviewed 30 October 2015

The rooms at this hotel were clean and in great shape. I was really impressed. The one thing that was disappointing was the Breakfast. Danishes were stale and the coffee was horribly weak. If they could get the breakfast on the right track this place would have gotten five stars to me. If I am ever in that area again...

Review collected in partnership with Best Western
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Helpful?
Thank Stephanie S
General M, General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Stephanie S, Thank you so much for being our guest, and taking time to review us. I'm so happy to hear that you enjoyed your stay and chose to rank us as "very good." Our team strives for excellence, and I will certainly review your constructive feedback with the team regarding the breakfast. We want to make sure every aspect...

Monroe, NY, United States
Reviewed 26 October 2015

The staff was friendly and made you feel at home. The rooms were clean. The hallways were well lit. The breakfast in the morning was good. My only issue was that I didn't have time to go to their indoor pool.

Review collected in partnership with Best Western
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1Thank Howard G
General M, General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Dear Howard G, Thank you so much for having chosen to stay with us during your recent trip to Syracuse. We greatly appreciate your kind review. I am please to see you enjoyed our hotel despite the fact that you weren't able to enjoy our indoor heated pool or jacuzzi. We hope to see you again should you decide to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites

Address: 136 Transistor Pkwy, Liverpool, NY 13088-6015 (Formerly BEST WESTERN PLUS Liverpool Grace Inn & Suites)
Region: United States > New York > Finger Lakes > Liverpool
Price Range: $125 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Liverpool Grace Hotel Liverpool
Best Western Liverpool Grace Inn And Suites
Liverpool Best Western
Hotel Style:
#1 Green Hotel in Liverpool
#3 Business Hotel in Liverpool
#4 Romantic Hotel in Liverpool
#4 Family Hotel in Liverpool
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Thruway noise was heard from my room facing thruway with windows closed, try other end if possible. Noise not bad.”
 of 5 bubbles NYTriper, 9 Dec 2016 | Read review
“Higher up if possible”
 of 5 bubbles 110lilys, 17 Nov 2016 | Read review
“Lots of ground floor rooms (not walk-out). 2 storey hotel with elevator.”
 of 5 bubbles berniken, 17 Oct 2016 | Read review
“No idea, maybe stay away from trnpk side?”
 of 5 bubbles 683sbg, 5 Jul 2016 | Read review
“Avoid rooms near conference room on second floor.”
 of 5 bubbles ITHACAUSA, 15 May 2016 | Read review
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