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Maplewood Suites Extended Stay

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Maplewood Suites Extended Stay
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639 Reviews from our TripAdvisor Community

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Showing 634: English reviews
Reviewed 2 November 2016 via mobile

Great place to stay. 5 stars to George at the front desk! Clean environment, awesome breakfast. George answered all my questions and I even had a free drink at the bar upon check in. Pool area is also 2 thumbs up. I didn't get a chance to try the restaurant but plan to on my next stay.

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Helpful?
Thank FKepp
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Thank you for your review. We're delighted that you enjoyed the friendly and knowledgeable staff, especially George, which I will be sure to pass on, along with the complimentary beverages, breakfast and cleanliness. We hope to have you back in the future! As Always, Your Maplewood Suites Management Team

Reviewed 2 November 2016

Stay here for business monthly. For this specific trip George provided excellent customer service-very friendly and helpful! The overall hotel including the gym and the rooms is very clean and modern.

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Helpful?
Thank Lisa D
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Lisa, thank you for your review. We're glad to hear that you've enjoyed your stays with us, especially our friendly staff and cleanliness, enough to return monthly! We're glad to continue to be your home away from home, whether it's for business or personal travels. As Always, Your Maplewood Suites Management Team

Reviewed 2 November 2016 via mobile

Okay, first off let me say that Kara at the front desk was fantastic. Very sweet, very helpful. The room was clean and spacious. My only issue was the bedding---way too "poofy" felt like I was being smothered. Some loud noises throughout the night but a great location and again--Kara was the best!

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Helpful?
Thank Ceallaigh222
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Thank you for your review. We are happy to hear that you appreciated our staff, especially Kara, which I will be sure to pass along, and the convenience of our location. I apologize that you weren't completely satisfied with the bedding, but hope you will be back in the future. As Always, Your Maplewood Suites Management Team

Reviewed 2 November 2016 via mobile

I would like to say thank you to the very caring and understanding staff at the Maplewood. You have made my stay and the stay of my family very pleasant since we have been here. My husband is in the hospital here and having some complications and Maplewood has been so accommodating to my needs, to which I say thank...

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Helpful?
Thank Vicky H
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Vicky, though you've come across a bumpy road, we're glad that it led you to us, to help lift some stress off your shoulders. We are delighted to hear that you have enjoyed the staff's attentiveness and friendliness, shuttle service and breakfast during your stay, and we hope you'll be back to visit in the future, under better circumstances. As...

Reviewed 1 November 2016 via mobile

Kara was amazingly helpful! This hotel is beautiful- great for the price. Free coffee and water too! The rooms are stunning and I don't think I've stayed in a cleaner hotel in years. The pool is nice! It looks brand new and . Can't wait to come back!

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Helpful?
1Thank Robert J
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Robert, thank you for your feedback. I'm happy to hear that our staff, especially Kara and housekeeping, along with complimentary beverages and our new indoor pool made such a positive impact on your stay. We look forward to having you back in the future! As Always, Your Maplewood Suites Management Team

Baldwinsville, New York
Reviewed 31 October 2016 via mobile

My husband and I are staying in the Maplewood Hotel Extended stay on 7th North Street Liverpool NY. We are so impressed with the friendly staff here. First most, Chelsea the Sales manager, was a pleasure to deal with! She was very helpful with setting us up for our extended stay. She is very professional and friendly and answered all...

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Helpful?
1Thank cfinniss
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Cathy, thank you for taking the time to leave us a review. We're so happy that you and your husband are enjoying your extended stay with us! We work hard to make everyone feel at home, especially when we are made into their home away from home, which means a hearty, delicious breakfast each morning, friendly and professional staff members,...

Reviewed 30 October 2016 via mobile

We as a family can't even begin to explain the hospitality of this hotel! Staying just the 2 nights to be close to a ill family member they made things so much easier and they go out of their way to accommodate everything. Food is great as well.. Thanks Joe, "George" Michelle, Mark, lacy and the rest of the staff...

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Helpful?
Thank yantze
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Thank you for taking the time to leave us a review. Hearing the impact we made on your family's stay, during a difficult time has warmed our hearts. I will be sure to pass along your kind words, and look forward to having you all back for a funfilled, relaxing vacation! As Always, Your Maplewood Suites Management Team

Reviewed 30 October 2016

A great staff that's very helpful and courteous! A quality complimentary breakfast with great service! Rooms are spacious and clean with comfortable beds! add the shuttle service and its icing on the cake! A definite stay for a family with a indoor pool and a good bar dining area! Like to acknowledge some of the great staff in Rae,Ellen,Tyrell, Jeff,...

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Helpful?
Thank Douglas M
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Douglas, thank you for your feedback. We are happy to be your home away from home anytime, and are happy to hear that you enjoy breakfast each morning, the indoor pool and our friendly staff, which I will pass along. We look forward to having you back in the future. As Always, Your Maplewood Suites Management Team

Reviewed 29 October 2016 via mobile

I don't even know where to begin. You will never stay at a better hotel. The staff is the friendliest you'll ever meet. Michelle, Michelle and George made us feel like family. The kitchen staff was unbelievable as well. Chef Jeff and Tyrell, Amy and Rayellen were the best. I'm trying to remember everyone who made our stay so great....

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Helpful?
Thank Natalie M
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Natalie, thank you for taking the time to leave us a review. Making our guests as comfortable and happy as we can is our number 1 priority. We are so happy to hear that, given the circumstances, we could make you and your family have a peace of mind during a difficult time and hope to have you back in...

Holtsville, New York
Reviewed 29 October 2016 via mobile

Beautiful hotel!! great staff!!! Free breakfast was delicious😊 Tyrell, Amy and Rae were great!! Rooms are spacious and very clean and all for a very reasonable cost. Would definitely come back and recommend!!

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Thank nessc76
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Thank you for your feedback. We're delighted to hear that you enjoyed your stay with us, especially with our team, breakfast and the value of your stay. If ever looking to return without a purpose in mind, check out the various packages we offer for more great values. We look forward to having you back in the future! As Always,...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Maplewood Suites Extended Stay is by design your home while you are visiting Syracuse. The hotel offers kitchenettes in all guestrooms, complimentary hot breakfast, wireless Internet everywhere, and after a long day you can cool off in the brand new indoor pool. Be sure to check out the state of the art fitness center featuring treadmills, elliptical machines, free weights and more. At the crossroads of the New York State Thruway and Route 81, you are available to escape with ease and travel to the West towards Niagara Falls, or towards the East to New York City. North from this location is Watertown and Fort Drum, while you can travel South to Ithaca and Binghamton. We are just minutes from Syracuse Hancock International Airport, Destiny USA Shopping Center and the New York State Fairgrounds. ... more   less 

Additional Information about Maplewood Suites Extended Stay

Address: 400 7th North St, Liverpool, NY 13088-6626 (Formerly The Maplewood Inn)
Region: United States > New York > Finger Lakes > Liverpool
Price Range: $189 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Maplewood Suites Extended Stay 3.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
The Maplewood Hotel Liverpool
Maplewood Hotel Lily Dale
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Questions & Answers

Here's what travellers have asked, with answers from Maplewood Suites Extended Stay staff and other travellers.
4 questions
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Questions? Get answers from Maplewood Suites Extended Stay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor........great rooom.”
 of 5 bubbles RosieposieER, 11 Feb 2017 | Read review
“King size rooms are very spacious.”
 of 5 bubbles flagg54, 24 Jan 2017 | Read review
“Reserve as early as you can, it's a busy place and word has spread about the great amenities.”
 of 5 bubbles 835jw, 2 Jan 2017 | Read review
“free drink coupons at Check In A+”
 of 5 bubbles SydneyBee0212, 30 Dec 2016 | Read review
“All floors offer great rooms, each room w/ a uniqueness of its own!”
 of 5 bubbles billgF8588QE, 14 Dec 2016 | Read review
5 of 5