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Homewood Suites Syracuse/Liverpool

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Homewood Suites Syracuse\/Liverpool
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626 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites Syracuse/Liverpool
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Showing 620: English reviews
Gasport, United States
Reviewed 30 December 2016

I would definitely stay at the Homewood Suites in Liverpool, NY again. It was clean; the staff was friendly and accommodating; and our room was spacious and comfortable. We enjoyed the complimentary breakfast. The location is easy to access from the highway.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 154kathleeno
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for taking the time to share a review of your recent stay with us. I'm happy to hear you enjoyed the accommodations and my team will be pleased to hear your compliments of their service. I hope we have the opportunity to accommodate you again soon!

Clay, New York
Reviewed 28 December 2016

As soon as we arrived the attentiveness of the staff was top notch. We stopped in a few days before just to see the facilities and they were just as nice... From the rooms to the work out facilities you couldn't ask for a better experience... Thank you to everyone for a great stay....

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank billyd803
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so much for sharing a great review of our hotel. I'm happy you enjoyed your stay with us. I hope we have the opportnuty to welcome you back soon!

Broadview Heights, Ohio
Reviewed 24 December 2016

Three adults traveling together appreciate the hard to find two bedroom, two bath suite. (Mom, dad, adult son). Mom has some mobility issues. Only the king bedroom allows bathroom access when using a rollater. And the toilet is oddly situated. Odd, too, is that for a room that readily sleeps six, the 'kitchen' has a table for two. Now, if...

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Helpful?
Thank Kathy1753
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so much for taking the time to share your review of our hotel. I'm very sorry your experience wasn't perfect, we want all our guests to have the best stay where our accommodations exceed their every expectation. Rest assured we will take your comments under consideration as we are continually improving our hotel for all our future guests....

Penn Yan, New York
Reviewed 22 December 2016

The facilities and rooms are incredibly maintained, the staff was wonderful and friendly -- each interaction with every staff member was incredibly positive, the breakfast was great, maps are provided at check in to navigate the property, and the gym stays open 24/7.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank btls729
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for your wonderful review of our hotel! I'm thrilled to hear you had a great stay and our staff exceeded your expectations. I look forward to sharing your review with them. I hope we have the opportunity to accommodate you again soon!

Kaohsiung, Taiwan
Reviewed 14 December 2016

Affordable price, great service, warm treatment, complete facility and comfortable mattress. It's my first time to have stays in U.S.. This hotel or relevant brands of same group will be my choice next time.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 780chunchengc
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for taking the time to share your review of your recent stay with us. I'm happy we helped you feel at home while you were here. I hope we get to welcome you back sometime soon!

Reviewed 11 December 2016 via mobile

I've been here almost a week and wouldn't want to stay anywhere else. Very happy with the hotel staff for going above and beyond to make their guests feel at home and comfortable. Thank you homewood suites!

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Helpful?
Thank Shannon W
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

You're welcome Shannon W! I appreciate you taking the time to share your review of your stay with us and I'm happy to hear the team has gone above and beyond for you. We work hard to ensure everyone feels at home with us. I hope you enjoyed the remainder of your stay!

cleveland
Reviewed 8 December 2016

Overall I like the place, but I am not sure I would stay there again if given the choice. First the good, the staff and service were excellent, no problems there. The meal they served, pot roast sliders, cheese and brocoli soup, and mac n cheese, was absolutely fantastic, Ioved it and really pigged out. The problem is that you're...

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Helpful?
Thank cometman
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for your review of your stay with us. I will share your compliments of the team with my staff - they will be happy to hear they made a positive impression on you. I'm so sorry to hear you had problems with your fireplace and a noisy HVAC. We will address your concerns to ensure all issues are...

St Augustine, United States
Reviewed 7 December 2016

You can't go wrong here, one of the best values in town for the money. The staff is excellent, the food they serve for breakfast and dinner is decent, and the rooms are great. My company always has the remote workers stay here and the hotel gets top marks all around, by all of us. This is how it's done.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank johnpI7855UX
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so much for taking the time to share your review of our hotel. I am very happy to hear you and your colleagues all enjoy your stays with us. I hope we get the opportunity to be your hotel of choice in Liverpool for many years to come!

Cary, North Carolina
Reviewed 3 December 2016 via mobile

Good Hotel located in Liverpool, room clean and good for extended stays as rooms include kitchen, pots and pans as well as utensils. No made to order breakfast but some warm options available. Evening snacks and dinner options are also included but I didn't get a chance to check them out. The GYM is ok, the other Hilton properties around...

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Helpful?
Thank Seraj K
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for sharing your review of our hotel. I'm happy we were able to meet your expectations. During future stays please feel free to ask our front team for a complimentary coupon to the local Gold's Gym if you prefer to have more options available to you. I hope we have the opportunity to accommodate you again soon!

Baden, United States
Reviewed 1 December 2016

we just wrapped up 6 nights at the Homewood Liverpool and wanted to say we had a great stay. from the time we arrived the staff provided world class service and the guestroom was clean and comfortable. The breakfast is always well presented and the team provides different option daily. the food is served hot and cold food cold. parking...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Chris M
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for taking the time to share your review on Trip Advisor. I'm happy we delivered another great stay! I'm excited to share your comments with my team; I know they work hard to deliver exceptional service and they will enjoy hearing your review. I hope we have the opportunity to welcome you back again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about Homewood Suites Syracuse/Liverpool

Address: 275 Elwood Davis Rd, Liverpool, NY 13088-6146
Region: United States > New York > Finger Lakes > Liverpool
Price Range: $172 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Syracuse/Liverpool 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Homewood Suites Syracuse/Liverpool Hotel Liverpool
Homewood Suites Liverpool
Homewood Liverpool
Liverpool Homewood Suites
Hotel Style:
#1 Business Hotel in Liverpool
#1 Romantic Hotel in Liverpool
#2 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites Syracuse/Liverpool staff and other travellers.
3 questions
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over a year ago
Toronto
Toronto

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Questions? Get answers from Homewood Suites Syracuse/Liverpool staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Washer/dryer in room 150!”
 of 5 bubbles Kathy1753, 24 Dec 2016 | Read review
“Try to get close to the lodge access”
 of 5 bubbles cometman, 8 Dec 2016 | Read review
“Every room is good”
 of 5 bubbles Bird20048, 7 Nov 2016 | Read review
“Suites w/fireplaces need to be on the corners ... no noise!”
 of 5 bubbles NancyJean13, 28 Jun 2016 | Read review
“We stayed away from the pool”
 of 5 bubbles AlaskanVisi2r, 18 Jun 2016 | Read review
5 of 5