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Holiday Inn Syracuse/Liverpool Airport Hotel

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Holiday Inn Syracuse\/Liverpool Airport Hotel
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202 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Austin, Texas
Reviewed 11 October 2016 via mobile

Very nice hotel and the staff were very friendly and accommodating. The rooms were clean and modern. Noise level was very minimal and I was able to sleep comfortably. I jumped on the shuttle to the airport that morning and I have no complaints with the service.

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Helpful?
Thank Tha_Bearded_1
Julie J, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear Tha_Bearded_1, We appreciate the time you took to review our property and we are pleased that you enjoyed your stay with us. We take great pride in our staff friendliness and shuttle service and it brings us joy that you were able to recognize our efforts. Please consider the Holiday Inn Syracuse/Liverpool once again the next time you're in...

Reviewed 20 September 2016

While conveniently located by the airport and the convention center, this hotel shows its age. The decor is tired 70's and the rooms smell as if they have tried to cover up was surely years of smokers there. The bathrooms are small little closets with the door barely, barely able to open without nicking the toilet. There was no counter...

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Helpful?
Thank Lori R
IHGService, Guest Relations Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear Lori R, Thank you for writing a candid review about your stay at our hotel. I am glad that our location was suitable for your business travel. I do apologize if the current condition at the hotel and amenities did not fully satisfy your expectations. Know that your feedback is important to us and helps us determine how we...

Ithaca, NY
Reviewed 13 September 2016

Just spent two nights at The Holiday Inn, Electronics Parkway for a high school reunion. Talk about pleasantly surprised! Check in was very, very easy. Room was immaculate and yes, the bathroom was small but had everything one needed. The bed was extremely comfortable and the pillows were perfect. Air conditioning was very responsive and I have to say, I...

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Helpful?
Thank Millerinn
Julie J, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear Millerinn, I am very happy to hear about your stay at the Holiday Inn Syracuse/Liverpool. We always strive to meet the demands of our guests in all areas of our hotel. It gives me pleasure to know that you were able to rest easy away from home! We appreciate your recommendation for any convention or hotel accommodations in the...

Pittman, N.J.
Reviewed 11 September 2016

First time staying here for a Teddy Bear show but everybody was helpful and friendly. Rooms very clean but not large. Bathroom small but to be expected with older hotel. Ate in restaurant and food was excellent and a lot for the price. Would stay here again! Lots to do in the area. Airport convenient. Hotel has shuttle service.

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Helpful?
1Thank bearhug14
Julie J, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear bearhug14, We enjoyed having you and the rest of the Teddy Bear show here at the Holiday Inn Syracuse/Liverpool. We appreciate you taking the time to write a positive review of our property. I'm happy to hear you were satisfied with our restaurants and portion sizes. We hope to see you again in 2017. Reservations for the Teddy Bear...

Jupiter, Florida
Reviewed 7 September 2016

The Place was okay staff was a little iffy not very Attentive to My Needs over all My 3 day stay was okay, the event room was awesome we had lunch there too which was good. If we go again I'll check out the Hotel that is next door...

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Helpful?
1Thank Mark S
Julie J, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear Mark S, I appreciate your honest review of your stay at the Holiday Inn Syracuse/Liverpool. I am very pleased that you enjoyed your event as well as the food quality at our property. I apologize that you felt as though your needs were not addressed throughout your stay and I can assure you that corrective action has and will...

Brockville
Reviewed 5 September 2016

Ladies at the front desk make this place, if it wasn't for their patient and understanding it would have been a disaster. We went to check in at 3:15 pm and our room was not ready and we were told to come back later but not sure when the room would be ready. They did give us directions to Destiny...

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Helpful?
1Thank Laker0213
IHGService, Guest Relations Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear Laker0213, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the cleanliness of your room. We would like to apologize for the shortfalls you have noticed with the service you received and our pool life guard. We also apologize for the inconvenience you had with the fire alarm. Your...

Reviewed 5 September 2016 via mobile

No microwave or refrigerator , over price, people knocking on door half the night children not supervise pull fire alarm , TV to small really more of motel with hotel prices they should have at least free coffee available

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Helpful?
Thank Wallace H
IHGService, Guest Relations Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear Wallace H, Thank you so much for your review of our hotel. We would like to apologize you were not well satisfied with the room you received and the inconvenience you had with the noise and fire alarm affected your stay negatively. We understand the discomfort this has caused you. We work very hard to ensure our facilities and...

New Jersey
Reviewed 4 September 2016 via mobile

We checked in on a Saturday night. The place was hopping. There were multiple events in the catering area of the hotel. The staff at checkin were not very friendly. I'm a rewards member and they were short, quick and not very helpful. Our keys were handed to us and they never explained anything about the restaurant, pool, or where...

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Helpful?
1Thank MPS0619
Julie J, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear MPS0619, I appreciate you taking the time to give us a detailed and honest review. It's guests like yourself that help us recognize our shortfalls and take action to make corrections. I'm happy to read that you felt your guest bedroom was comfortable and suited to your needs. The staff friendliness and attentiveness is something our hotel strives to...

Clifton Park, New York
Reviewed 3 September 2016

I stayed here for one night while attending the State Fair. The last time I stayed in this building it was a Sheraton and it was the 70's. Fortunately, the hotel has been kept in great shape and has been well cared for. They have since added an entire other hotel in the back that is connected by a very...

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Helpful?
Thank disneyguy333
Reviewed 2 September 2016 via mobile

The hotel van picked us up at the airport, it was late arrival and we were hungry. When we arrived to the hotel the driver talked with the manager about getting us to a place to eat food. They told us to settle in and by the time we came back down they would have a place ready to drop...

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Helpful?
Thank Jose T
Julie J, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear Jose T, We appreciate you taking the time to write a positive review for the Holiday Inn Syracuse/Liverpool. We strive to keep promises made to our guests and I'm happy to hear we did not disappoint. Please think of us for your next trip to Syracuse! Sincerely, Julie J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Holiday Inn Syracuse/Liverpool Airport Hotel has completed a beautiful renovation and expansion. We have upgraded all of our event space and public areas with a new and contemporary facade; renovation and expansion of the restaurant and bar, and a complete remodel of all guestrooms. Conveniently located across the street from the NYS Thruway (I-90) toll booth and 5 minutes from I-81 in Syracuse, The Holiday Inn Syracuse/Liverpool is a perfect choice. Need a hotel for a game at Syracuse University's Carrier Dome? Holiday Inn Syracuse Airport Hotel is located minutes from Syracuse University and the Carrier Dome. What a great hotel for a sports team or tournament! Holiday Inn Syracuse/Liverpool Airport Hotel boasts 180 two double bedded guestrooms located minutes from the Cicero Twin Ice Rinks, Syracuse Indoor Soccer Center, NYS Fairgrounds, the War Memorial, and the Oncenter. Teams will enjoy our indoor heated pool and bus parking. Want to stay in a hotel near the Syracuse Airport (SYR)? The Holiday Inn Syracuse/Liverpool Airport Hotel has a free 24 hour airport shuttle to Syracuse's Hancock International Airport. Going shopping in Syracuse? The Holiday Inn Syracuse/Liverpool Airport Hotel has a free shuttle to Carousel Center. ... more   less 

Additional Information about Holiday Inn Syracuse/Liverpool Airport Hotel

Address: 441 Electronics Pkwy, Liverpool, NY 13088-6001
Region: United States > New York > Finger Lakes > Liverpool
Price Range: $139 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Syracuse/Liverpool Airport Hotel 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Holiday Inn Liverpool
Liverpool Holiday Inn
Hotel Style:
#8 Business Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Syracuse/Liverpool Airport Hotel staff and other travellers.
3 questions
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East Meadow, New York
5 months ago
East Meadow, New York
5 months ago

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Questions? Get answers from Holiday Inn Syracuse/Liverpool Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel is geared to Park and Fly, not a vacation retreat.”
 of 5 bubbles judithk158, 10 Dec 2016 | Read review
“Rooms all look good; maybe ask for non-smoking.”
 of 5 bubbles Bassman17-DDorian, 4 Dec 2016 | Read review
“Get a room near the elevators, you'll be closer to the ice/soda machine and farther from the service elevators.”
 of 5 bubbles disneyguy333, 3 Sep 2016 | Read review
“ask for a quiet room away from noisy children..”
 of 5 bubbles Tunchino, 12 Oct 2015 | Read review
“Best views are from even-numbered rooms.”
 of 5 bubbles TimAlbany_NY, 10 Oct 2015 | Read review
5 of 5