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Holiday Inn Syracuse/Liverpool Airport Hotel

226 reviews
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Traveller (22)
Room & Suite (25)
Dining (3)
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Overview
  • Excellent27%
  • Very good36%
  • Average22%
  • Poor9%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (226)Write a Review
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Traveller rating
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LanguageEnglish
62
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22
14
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All reviewsattended a conferencehotel restaurantdrug storefull service hotelpark and flyc unittaco belltwo double bedsshuttle serviceup to datean older hotelindoor pooloff the highwaychecking instate fairfree shuttledestiny usa
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11 - 15 of 225 reviews
Reviewed 4 September 2017

the staff was friendly. I was able to check in early. The room was good size but the bathroom is small. The pool was heated and it was warm when I swam. The bad thing is the pool does not open until 10:00am. This is...More

Thank Liz B
Reviewed 20 August 2017 via mobile

Great stay here. The staff were all friendly and very helpful. There is lots of parking. I used the hotel shuttle. They have a pool but no hot tub. On site restaurant. And a small bar. They only negative is that it is an older...More

Thank djpepe
Reviewed 30 July 2017 via mobile

We stayed over night here on our way to Niagra Falls and it was great! Janet at the front desk was extremely helpful in places to eat as well as calling maintenance to fix our A.C. thank you for everything!

Thank Vicki A
Reviewed 25 July 2017 via mobile

The hotel was large and had a pool which looked nice. They had a free airport shuttle but we didn't use it as we were driving back to Buffalo. Staff was friendly and welcoming. Room was clean and quite big, provided a baby crib at...More

Thank PresPJ
Reviewed 19 July 2017

We recently stayed in room 608. When we opened the door to our room, the smell of cigarette smoke was the first thing we noticed. When I went down to the front desk, the gal told me that all the rooms have been smoked in...More

Thank George S
Response from IHGService, Guest Relations Manager at Holiday Inn Syracuse/Liverpool Airport HotelResponded 4 August 2017

Hi George S, Thank you for your candid review and for staying with us. We appreciate all feedback, both positive and constructive. I am glad to hear your kind words toward our our courtesy drivers. However, I am sorry to hear of the issues you...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$100 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Liverpool
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Liverpool
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (22)
Room & Suite (25)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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PunkMuff
17 February 2017|
AnswerShow all 5 answers
Response from Thomas K | Reviewed this property |
Our breakfast was complementary, as I recall; part of a package deal for the conference we attended there. That said, the eggs and sausage were not the best... Otherwise good place to stay!
0
Votes
twittr1
28 August 2016|
Answer
Response from Jenn1115 | Reviewed this property |
It was decent - no complaints
0
Votes
twittr1
28 August 2016|
Answer
Response from Carl W | Reviewed this property |
Yes
0
Votes
Room Tips
"Easy to park, seems to be a popular place. We've had rooms on both sides. The back side is probably a bit..."
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"don't go to the restaurant"
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"Great hotel for events and banquets"
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"This hotel is geared to Park and Fly, not a vacation retreat."
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