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Fairfield Inn Syracuse Clay

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Fairfield Inn Syracuse Clay
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159 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Exeter, New Hampshire
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW via mobile

Stayed for one night while passing by. As a Gold member I always lean towards Marriott. But, this hotel has very outdated rooms. I had a single queen room and bed is about as worn out as it gets. Unacceptable for a Marriott. All the furniture is well worn. The staff was very friendly and the location is near many... More 

Thank Nosajtravelstheworld
Management response:

Nosajtravelstheworld, We appreciate your loyalty as a Gold member and taking the time to review our hotel. Our staff at the Fairfield Inn above and beyond for our guests and I am pleased that your stay was no different. Your feedback is very important to our team and we will be sure your comments regarding the condition are shared with... More 

Level Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 weeks ago

Great location. Walking distance to chain restaurants which is nice if you want to have a drink (or two!). Right next door to a Wegman's and close to lots of stores. The staff was very friendly and helpful. Our room was spotless and the bed was so comfortable. The hotel is a little worn in places but it was so... More 

Thank MaBiobabe
Christine K, General Manager at Fairfield Inn Syracuse Clay, responded to this review

MaBiobabe, We are so happy to know that you enjoy your recent stay with our hotel! We are fortunate to have a great location that does offer the benefits of shopping and dining in walking distance. This certainly does offer the ability to enjoy a drink, or two! The breakfast has recently been expanded and will continue to grow in... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2016 via mobile

The hotel is older, could use a sprucing up but the staff made it worth the stop. Megan and her staff made us feel right at home and made the stay very pleasant. The hotel is centrally located to restaurants and shopping.

Thank Suzie D
Management response:

Suzie D, We appreciate you taking the time to leave such a sweet review! Megan is certainly a driving force with the hotel team when it comes to being sure our guests have nothing less than a pleasant stay with us. We take to heart your comments on sprucing up and we can assure you that our team is already... More 

Honolulu, Hawaii
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 October 2016

We booked the Fairfield Inn on as a last minute reservation. The price was right, front desk was very cordial. The cookies and lemon water was a great touch after a long drive. However, the rooms were average. The sheets had a strong perfume smell to it and the beds were less than comfortable. I barely slept. As far as... More 

Thank Melia808
Management response:

Melia808, We appreciate you taking the time to review our hotel and are pleased to hear you were able to enjoy some fresh baked cookies upon your arrival. As for the perfume smell in the sheets and the restless night, we will look into this further to remedy the situation for future stays. If you would like to discuss this... More 

Rochester, New York
Level Contributor
2,707 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 814 helpful votes
Reviewed 10 October 2016

I actually stayed at this hotel last year, but never did review it. It was, as I recall, a very clean, modern place to stay. It didn't have a lot of amenities, but it did put out a substantial breakfast, which was nice. The common rooms were also more than adequate, and the hallways and lobby were kept up nicely.... More 

Thank Larry W
1 review
Reviewed 20 September 2016 via mobile

A friend and I live in the area but wanted a girl's night away. The front desk manager, Megan, was so unbelievably sweet!! I had mentioned it was my friend's birthday over the phone and there were birthday balloons, cookies, and a card in the room when we got there! Rooms were very clean and well kept. I requested a... More 

Thank Carly S
New Britain, Connecticut
Level Contributor
79 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 September 2016

Typical Fairfield Inn hotel, with nice spacious rooms, clean, well kept, good breakfast. Very nice staff. I had misplaced an item elsewhere and the lady at the front desk was very helpful. Good location.

Thank SuMurph
Albany, New York
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 September 2016

We checked in with an Expedia reservation. We were supposed to have a king room with a pull out sofa. We were not able to make an changes through the front desk, as we only had a king room. I would suggest booking through the hotel directly. Rooms appeared clean, however I did notice a couple of gray bugs with... More 

Thank SarahLillie
Megan B, Manager at Fairfield Inn Syracuse Clay, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you had at the hotel . We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue. Upholding my commitment... More 

Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 28 August 2016

Stayed here for a golf/shopping weekend and it was awesome. Checkin was fast and easy, rooms were big and clean. Free Breakfast was a great way to start the morning. Express checkout was awesome. Parking was plenty and its close to a lot of shopping and restaurants.

Thank shadow0966
Half Moon Bay, California
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 12 August 2016

This property is consistent with the Fairfield Inn brand. Room was clean, nice large bathroom and shower. Comfortable bed and good Internet service. The breakfast area looked like what you would expect. Muffins and juice were good as usual and friendly staff. Full disclosure: I am a platinum elite member so picked this location because it was a Marriott and... More 

Thank ejlwireless

43 photos of this hotel

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Room/Suite (6)
Bathroom (4)
Other (3)

Management photos: Courtesy of the property manager

All Management Photos (28)
Pool/Beach Area (2)
Dining (2)
Business Centre/Function Rooms (2)
Bathroom (2)
Room/Suite (11)
Hotel & Grounds (4)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast

Additional Information about Fairfield Inn Syracuse Clay

Address: 3979 State Route 31, Liverpool, NY 13090-1311 (Formerly Fairfield Inn Syracuse Liverpool/Clay)
Region: United States > New York > Finger Lakes > Liverpool
Price Range: $136 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Syracuse Clay 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Fairfield Inn Syracuse Clay Hotel Liverpool
Fairfield Inn Liverpool
Fairfield Liverpool
Liverpool Fairfield Inn
Hotel Style:
#4 Business Hotel in Liverpool
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Questions & Answers

Questions? Get answers from Fairfield Inn Syracuse Clay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very nice place to stay”
 of 5 bubbles 345khurrama, 31 Mar 2016 | Read review
“Become a Marriott rewards member”
 of 5 bubbles paparay2016, 19 Feb 2016 | Read review
“I could hear the TV in the room next door. I would ask for an room at the end of the hallway if that kind of noise bothers you.”
 of 5 bubbles lovelife40, 30 Jan 2016 | Read review
“both rooms were fine”
 of 5 bubbles DianeL404, 19 Oct 2015 | Read review
“Room 319 was average size with average decor.”
 of 5 bubbles travlbug39, 10 Sep 2015 | Read review
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