We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

BEST WESTERN PLUS Lockport Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
BEST WESTERN PLUS Lockport Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

208 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 205: English reviews
Rochester, New York
Reviewed 5 days ago NEW

I stay at this hotel while traveling on business, and I think it is a great hotel for the price, which is well under $100/night. The rooms are well-equipped and quiet, and the place is clean and attractive. If you enjoy relaxing in a pool, they have a very nice indoor pool, although I have never used it. Also, their...

 Report
Helpful?
Thank Larry W
Ransonville
Reviewed 2 weeks ago

Stay at hotel for the week whole visiting family. Everyone was very friendly and accomodating. Rooms where clean each morning housekeeping routinely offered to clean (of which I said no service ) Breakfast was hot and enjoyable. Available perfecttimes.

Review collected in partnership with Best Western
 Report
Helpful?
Thank danielbR4828BU
David E, General Manager at BEST WESTERN PLUS Lockport Hotel, responded to this review

Thank you for staying at the Best Western Plus Lockport Hotel, and for your time in providing valuable feedback. I'm thrilled to hear that you enjoyed yourselves while visiting your family during the holiday season. Furthermore, I am truly thankful for your glowing recommendation of the friendly staff, cleanliness of the hotel & enjoyable breakfast during your stay. I look...

Fort Myers
Reviewed 3 weeks ago

My daughter and I recently stayed at this Best Western Hotel for 9 days over the Christmas holiday, as we were visiting family who live in the area. We received a GREAT rate on both rooms. The staff was very accommodating and the rooms were clean. However, our issues were with the other travelers who stayed at this hotel. It...

 Report
Helpful?
Thank Cheryl S
David E, General Manager at BEST WESTERN PLUS Lockport Hotel, responded to this review

I appreciate & am glad you chose the Best Western Plus Lockport to stay at around the holiday season. I do truly apologize for the lack of common courtesy that some guests chose to exhibit, which I'm sure inconvenienced not only you, but a few other guests that were looking for a quiet stay. I wish it would have been...

Baltimore, Maryland
Reviewed 3 weeks ago

The staff was very pleasant and helpful. The breakfast was excellent. At check-in the staff were very helpful with directions to visitor sites. Thank pool was very nice. Checkout was very pleasant.😀😀😀😀

Review collected in partnership with Best Western
 Report
Helpful?
Thank Magdalen E
David E, General Manager at BEST WESTERN PLUS Lockport Hotel, responded to this review

I am very appreciative of the time you took to provide so positive & valuable feedback regarding your recent stay during the holiday season at the Best Western Plus Lockport Hotel. Thank you for mentioning the great customer service you encountered during the stay, and the amenity areas you were able to partake of while with us. The breakfast &...

Fort Erie, Canada
Reviewed 10 December 2016

This was our 2nd two night visit to this hotel. Everything was just as good as before. Our ground floor room with king sized bed was very good. Nicely decorated and very spacious. Very attractive lobby with seating areas. The breakfast buffet was fine, with a good selection of hot and cold items. Very friendly staff.

 Report
Helpful?
Thank Chris A
David E, General Manager at BEST WESTERN PLUS Lockport Hotel, responded to this review

Thank you for finding time to review & provide feedback for my staff & I from your stay in December. Very pleased to hear that your requests & bedding was as per your expectation, and that you enjoyed our daily breakfast. Great customer service is not only an expectation, it is our motto every day. I hope we will see...

Reviewed 18 November 2016

My husband and I stayed at the Best Western Plus in Lockport, NY while attending a funeral in the area. The front desk staff was helpful, efficient, and made us feel welcome. The room was clean, and the bed very comfortable. I would have rated the hotel excellent but for a few minor glitches in that the tissue dispenser and...

 Report
Helpful?
Thank Phyllis V
David E, General Manager at BEST WESTERN PLUS Lockport Hotel, responded to this review

I'm so thankful for your valuable feedback provided from your stay around Thanksgiving. Your keen eye for detail notating the specifics of our fantastic daily breakfast offerings is so much appreciated. We strive to make sure all guests have an enjoyable start to their day, giving multiple options to choose from. I'm very happy to know that your accommodations were...

A TripAdvisor Member
1 review
Reviewed 26 October 2016 via mobile

Exceeded our expectations!!! The staff were pleasant and helpful. Neat, clean, and nicely decorated room plus a great breakfast in the morning. We will definitely come back if we visit the area again.

 Report
Helpful?
Thank A TripAdvisor Member
David E, General Manager at BEST WESTERN PLUS Lockport Hotel, responded to this review

Thank you for staying & taking time to review my Best Western Plus Lockport Hotel. The staff & myself truly appreciate the glowing feedback, as we take great pride in knowing each guest had a memorable stay. I'm glad we achieved that goal with you. A clean, comfortable & friendly stay is always the best! Hope to see you in...

Redmond
Reviewed 18 October 2016

Wanted a place to stay in Lockport as we had a tour at the Underground cave and along the Erie Canal Locks. This was perfect and we had enough points for a free stay. The room was bright and cheery, very comfortable bed. Nice shower. We enjoyed the breakfast and the staff were all very nice. I especially liked that...

Review collected in partnership with Best Western
 Report
Helpful?
Thank JandJ18
David E, General Manager at BEST WESTERN PLUS Lockport Hotel, responded to this review

I appreciate the time you took to provide a glowing review of my Best Western Plus Lockport Hotel. Thank you for identifying the clean, comfortable & friendly staff, along with enjoying the breakfast during your stay. Knowing that the luggage carts were ideal was a great note to see. Glad to see you traveled and saw Lockport and was able...

Toronto
Reviewed 17 October 2016

I like the breakfast area in this hotel because there are lots of tables around and very easy to get a seat, the breakfast items are good, and the hostess in the breakfast is very friendly and helpful. The rooms are clean, beds are comfortable, will consider to stay in this hotel if traveling around this area.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Billy12345Toronto
David E, General Manager at BEST WESTERN PLUS Lockport Hotel, responded to this review

Thank you for providing feedback of your great stay at the Best Western Plus Lockport Hotel recently. I appreciate that you took such detailed time to identify the positive options that the Breakfast area offered. Also, knowing that your room was clean & comfortable, and my staff was very friendly was expected, yet always a pleasure to hear. Hope you...

Maine
Reviewed 13 October 2016

Stayed here with my husband and kids on our way to Niagara Falls. The woman who checked us in was pleasant. We stayed on the first floor. The hallways were quite dark. The room was a standard room, but not as clean as I would prefer. The bed was quite uncomfortable as well. My children were hoping to use the...

 Report
Helpful?
Thank JJ D

65 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (56)
Viewed
Hotel & Grounds (14)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (2)
Viewed
Dining (10)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (8)
Viewed
Room/Suite (11)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (9)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Lockport
2.6 km away
Hampton Inn Lockport - Buffalo
0.6 km away
Lockport Inn and Suites
Lockport Inn and Suites
#3 of 4 in Lockport
209 reviews
0.1 km away
Quality Inn
Quality Inn
#4 of 4 in Lockport
75 reviews
Show Prices
Show Prices
Show Prices
11.2 km away
Lake Ontario Motel
Lake Ontario Motel
#1 of 1 in Newfane
30 reviews
24.2 km away
BEST WESTERN The Inn at Buffalo Airport
19.2 km away
Staybridge Suites Buffalo-Amherst
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Plus Lockport Hotel (Formerly the Holiday Inn Lockport) has been 100% renovated in June 2013 & is the perfect location for your visit to one of New York's most fascinating areas. The Best Western Plus Lockport Hotel is centrally located between Buffalo, Niagara Falls and Darien Lake, and just one mile from the historical Erie Canal with easy access to the Greater Buffalo Niagara International Airport. Your stay in Lockport is not complete without a visit to the Erie Canal Locks, a trip to the Upside Down Bridge, the Canal Museum, the Kenan Art Center, the Lockport Cave & Underground Boat Ride and a Cruise on the Erie Canal. Also, Albright Knox Art Gallery, Buffalo Museum of Science, Buffalo Zoo, Niagara Falls with all of its attractions including the Aquarium, Maid of the Mist, Cave of the Winds, Niagara Falls State Park and Fashion Outlets Shopping & Niagara Wine Trail. Visiting the area for educational purposes, the Best Western Lockport Hotel is only a short drive to Niagara University, Niagara Community College, and the State University of New York at Buffalo.Coming to the area for business? The Best Western Plus Lockport Hotel is centrally located and close to Delphi Corporation, AES Somerset, First Niagara Bank, LaFarge, Allegheny Ludlam, Candlelight Cabinetry, Sigma, and many more. Free wired and wireless high-speed Internet access is available. ... more   less 

Additional Information about BEST WESTERN PLUS Lockport Hotel

Address: 515 S Transit St, Lockport, NY 14094 (Formerly Holiday Inn Lockport)
Region: United States > New York > Lockport
Price Range: $96 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Lockport Hotel 2.5*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline and Travelocity so you can book your BEST WESTERN PLUS Lockport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Lockport Hotel Lockport
Lockport Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Lockport Hotel staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from BEST WESTERN PLUS Lockport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the downstairs wing that includes rooms 120-132---noisy and doors slam constantly!”
 of 5 bubbles 698cheryls, 31 Dec 2016 | Read review
“Ask not to have a view of a brick wall, if it matters to you.”
 of 5 bubbles epuya, 10 Sep 2016 | Read review
“I like the first floor but there are entrances everywhere, All roads lead to...”
 of 5 bubbles GregSmith66, 23 May 2016 | Read review
“Ground level room near entry E is quite also saves time lugging gear through the lobby.”
 of 5 bubbles AussiePD, 1 Oct 2015 | Read review
“away from anyone staying next door”
 of 5 bubbles GrantK40, 7 Aug 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay