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Quality Inn

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76 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Albany, New York
Reviewed 20 November 2015

I was in town for the weekend and there's not many choices, so I flipped a coin and ended up staying at this Comfort Inn. The place was nice enough on the outside, and the lobby area. The staff was very friendly, which I always appreciate. The morning breakfast was kept stocked with fresh hot food, and was ok. It's...

1Thank The_Redbeard
Reviewed 2 November 2015

Friendly, accommodating staff. Dated hotel but clean with all amenities. Rate as 3 due to breakfast leaves a lot to be desired, extremely weak coffee, and unpleasant morning crew. A good place to stay for convenience, price, and basics.

Thank Eva B
Columbus, Georgia
Reviewed 28 September 2015

I had a good experience at this motel. The staff was very friendly. The hotel was clean and recently renovated. Wifi was free and worked well. Rooms were quiet. The breakfast that they provided in the morning was filling,

Thank Rev Johannes M
Largo, Florida
Reviewed 17 September 2015

Great hotel close to our friends in Lockport, NY. WE stayed for four days and were greeted and treated very well. Room was clean and we had no problems with the room. Beds were comfortable and TV was a newer flat screen. This has been our history with Comfort Inns. We had a great time and the wedding was a...

Thank Jondeba
Nottingham, United Kingdom
Reviewed 11 September 2015

Stayed for 4 nights to cover Niagara Falls area. Falls about 30min drive away. Lots of restaurants about covering all tastes. Main Lockport centre 5 mins by car with caves and canals and shops. Hotel very clean and staff fantastic. Room nice size and mainly quiet. Good choice for breakfast but only a few tables so can get busy. Would...

Thank Lucy M M
Syracuse, NY
Reviewed 20 August 2015

Stayed in a room w/two double beds. Both had 4 pillows on each: two "hard" and two "soft". Clean, comfy beds. I used the air conditioning and it worked just fine. Quiet and my room was quite close to the pretty front lobby. Ample parking. Front Desk Manager was welcoming and helpful, as was the breakfast lady, who checked me...

Thank Johanna56
Lancaster, New York
Reviewed 30 July 2015

I booked 15 rooms approximately 6 months ago for my daughters wedding. They would not hold rooms as a normal hotel; does and let guest call and make reservations. I had to guarantee all the rooms on my credit card. I then was told rather than the normal 24 cancellation policy I had to give them 2 weeks notice for...

Thank Patti L
Reviewed 10 July 2015 via mobile

Although the stay at the hotel was quite comfortable and the staff pleasant and very helpful I feel we were "had" (deceived by false advertising) by corporate headquarters. While in eastern Canada recently I realized that we needed a hotel in Lockport for an upcoming trip and went on line to Trip Advisor. I found the advertised room rate of...

2Thank Norman B
Moundsville, West Virginia
Reviewed 1 July 2015

We were traveling up to NY for my daughters wedding and decided to stay the first night at this hotel, then the next two nights at the the best western next store because we were suppose to get a discount for the next 2 nites at the other hotel. It doesnt have much of a gym, the room was clean...

Thank C N
Reviewed 15 June 2015

Gross place, stay away. Horrible leak, bill not what expected, most expensive place we stayed all week and worse. Took four phone calls to get an answer about my bill settled. We stayed at the Biltmore later which had an in house Starbucks and restaurant and that was cheaper than this dump. Do not go here.

2Thank JulieParis118

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Laundry Service
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 551 South Transit Street, Lockport, NY 14094 (Formerly Comfort Inn)
Region: United States > New York > Lockport
Price Range: $80 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 50
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Also Known As:
Comfort Inn Lockport
Lockport Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had ground floor a short walk from reception but think all rooms would be similar”
 of 5 bubbles 7lucymm, 11 Sep 2015 | Read review
“Hotel has two floors. Mine faced a grassy, inner courtyard on the first floor.”
 of 5 bubbles Johanna56, 20 Aug 2015 | Read review
“We were on the bottom floor and heard nothing above us.”
 of 5 bubbles 774cn, 1 Jul 2015 | Read review
“First floor room, no elevator”
 of 5 bubbles Danewfies, 12 Jun 2015 | Read review
“Look At the ceiling before taking the room & walk in the hall. The hall does not sound like a big deal but do you want to put your coat on to go to breakfast???”
 of 5 bubbles 940glenns, 9 Dec 2014 | Read review
5 of 5