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The staffs are ridiculous. Very unprofessional. Gave us cold breakfast with frozen egg. We complaint to the manager and the staff said their is nothing he can do about it.
Breakfast was included in our booking but we ended up going else where to buy...More
We stayed 1 hight. We hardly slept due to noise. Room was dark and cold due to old thin window which doesn't keep warmth and doesn't protect from street noise. Cleanliness could be better. Good breakfastMore
Response from Tina M, Guest Relations Manager at County Inn and Suites Long Island CityResponded 2 weeks ago
Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I want to apologize for the noises that disturbed your rest, All Front Desk Clerks are instructed and trained on how to handle these types...More
Hi is place is bad.The front desk is bad you ask for help the front desk fall help you.The food is bad the eggs are cold and the coffee is bad i love coffee is place coffee so bad. And housekeeping is slow long wait...More
Thank Robert H
Response from Tina M, Guest Relations Manager at County Inn and Suites Long Island CityResponded 3 weeks ago
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our housekeeping and front desk. Please consider staying with us...More
On the first morning woke up covered in bites that were from bed bugs - we advised reception of the issue and were told a manager would be in contact with us, and the sheets would be changed that night.
We left a tag on...More
1 Thank Liam C
Response from Brandy C, Guest Relations Manager at County Inn and Suites Long Island CityResponded 4 weeks ago
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. The room was thoroughly inspected the next morning and no bed bugs were found and also the room was rented out, with no further complaints. I...More
If I could give negative stars I would. $600 for two nights at this hotel was NOT worth it and over priced. We went through 6 room keys and NOT ONE worked. THE PICTURES ON THIS SITE DO NOT LOOK ANYTHING LIKE THE ROOM YOU...More
Thank Tamasha Y
Response from Brandy C, Guest Relations Manager at County Inn and Suites Long Island CityResponded 2 January 2018
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our bed and room. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five...More
Response from Joanieb13 | Reviewed this property |
Hi there, I remember a small fridge and a microwave but I don't recall if there was a safe. We were only there 1 night. The area seemed fine to walk around. We went next door to the little market and got some snacks as we... More
Hi there, I remember a small fridge and a microwave but I don't recall if there was a safe. We were only there 1 night. The area seemed fine to walk around. We went next door to the little market and got some snacks as we were hungry and it was about 1:00 AM. Not much was open.
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"Dont sleep on the beds sleep in the bath to avoid bed bug bites."