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Country Inn & Suites By Carlson, New York City in Queens

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Country Inn & Suites By Carlson, New York City in Queens
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1,633 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, New York City in Queens
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Showing 960: English reviews
Millis, Massachusetts
Level Contributor
96 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 3 weeks ago

I was skeptical at first booking here after reading some of the reviews but had to try here based on the good price for Marathon weekend. Hotel is close to Queensboro Plaza train station. I arrived early and room wasn't ready and desk clerk offered to hold my bag for me while I went and got lunch without even me... More 

Helpful?
Thank Skeets37
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear Skeets37, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. We're glad you had a great time with us and we look forward... More 

Halifax, Canada
Level Contributor
125 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 4 weeks ago via mobile

The only thing I can say that I liked about this hotel is the proximity to the Queensboro subway station. Well located for easy access to Manhattan. Other than that, this place is a dump. Dark, dank and dirty rooms fit for a crime scene and moldy bathrooms. We were assigned room 111 I think it was which was DIRECTLY... More 

Helpful?
Thank FlyJayClass
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear FlyJayClass, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as... More 

New York Queens, Germany
1 review
Reviewed 4 weeks ago

Good conection to the metro, less than 1/2 mile to queensboro and queens plaza. Friendly stuff. Horrbile breakfast, dirty rooms. Furniture etc. is not up to date. Slow Wifi. If you only come here to sleep, fine. Anything else, spend add. money and take another Hotel. Safe environment, safe neighbourhood.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Michael H
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear Michael H, I am very sorry to hear of the difficulties you experienced, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are at the peak of our interest. In addition, we promise that these instances will never happen... More 

Dunstable, United Kingdom
1 review
Reviewed 5 weeks ago

Good basic hotel and good price for location very easy to get to Manhattan and Brooklyn and queens and airport's. Top marks for location. Subway great and safe . Great super market/hot food and breakfast over the road. Breakfast at hotel a bit basic. Staff very helpful and would stay there again.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank 966marionw
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear 966marionw, Thank you for your review, your feedback and your comments regarding your stay. I am glad that you enjoyed the value and the convenient location of our hotel! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. On behalf... More 

1 review
Reviewed 28 October 2016

The attention of the hotel staff was amazing. The comfortable and clean. The hotel has an excellent location, there are various subway lines a few meters, so as to go to Manhattan to JFK airport. Thank you for the service provided. back again.

Helpful?
Thank Alejandra R
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear Alejandra R, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. It means a lot to us that you've... More 

West Roxbury, Massachusetts, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 October 2016

I stayed at this hotel at the recommendation of a New Yorker friend. It is serviceable and reasonably priced and the location was great for the price. It's about a block and a half from a subway station and there is an amazing gas station store next door, and a nice deli down the street a bit. Breakfast was provided,... More 

Helpful?
Thank Emily E
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope you'll be truly impressed during your next guest experience at our hotel. More 

Pune, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 October 2016

The biggest advantage of staying in this place is you can get the subway station to Manhattan within 5 minutes walk (queensboro plaza) Travelling from JFK to this place via subway is easy too(queens plaza) The staff is very friendly & helpful. The rooms are kind of mediocre but works well for tourists. There is a gas station /convenience store... More 

Helpful?
Thank deepakbpawar
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

It is very heartwarming to learn that you enjoyed your stay with us. We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. We are so glad that your stay was enjoyable and we look forward to seeing you again! More 

Fairfax Ca.
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 October 2016

Unfriendly people at desk. Room, bathroom not clean, fixtures broken. Carpets dirty, stained. Junk breakfast, too much sugar. Only good thing is that it's two blocks to subway and a quick trip to NYC.

Helpful?
Thank ecoxplr
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

We appreciate your feedback about your recent experience in our hotel. We especially appreciate the tips for future guests who can benefit from such advice. We hope that you were satisfied with the hospitality of our staff and the convenience of our amenities and we hope to see you again soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast

Additional Information about Country Inn & Suites By Carlson, New York City in Queens

Address: 40-34 Crescent Street, Long Island City, NY 11101-3804
Region: United States > New York > Queens > Long Island City
Price Range: $122 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, New York City in Queens 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Country Inn And Suites Nyc In Queens
Country Inn & Suites Nyc In Queens Hotel Long Island City
Country Inn & Suites By Carlson, New York City In Queens Long Island City
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, New York City in Queens staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, New York City in Queens staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Top floor with city view”
 of 5 bubbles ndercover, 24 Nov 2016 | Read review
“Just avoid this dump at all costs!”
 of 5 bubbles 199CarolL199, 15 Nov 2016 | Read review
“Nothing good to recommend here except location”
 of 5 bubbles ecoxplr, 23 Oct 2016 | Read review
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