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Four Points by Sheraton Long Island City Queensboro Bridge

Booking.comUS$139*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton Long Island City Queensboro Bridge
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511 Reviews from our TripAdvisor Community

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Showing 457: English reviews
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Portland, Oregon
Reviewed 4 days ago NEW

The room was fine and views of Manhattan were a bonus but oh, my God, the events on the 11th floor above throbbed with music and party noise until the wee hours... every night! We also found out the hard way that their tight little parking lot cannot accommodate an SUV, and it's near impossible to back out. If you...

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Helpful?
1Thank LittlePuffy
945vito, Front Office Manager at Four Points by Sheraton Long Island City Queensboro Bridge, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Four Points by Sheraton Long Island City/Queensboro Bridge. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the...

miami
Reviewed 4 weeks ago

I had an OK experience at this hotel before and the price was right but the hotel has really deteriorated since my last stay. There is construction going on and the whole floor smelled chemical, all the wall paper was ripped off from the bottom and just hanging there. The was a extreme amount of noise from people in the...

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Helpful?
Thank jcmbfla
945vito, Front Office Manager at Four Points by Sheraton Long Island City Queensboro Bridge, responded to this review

Thank you for taking the time to share your recent experience at the Four Points by Sheraton Long Island City/Queensboro Bridge with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the...

Los Angeles, California
Reviewed 4 weeks ago

I missed a plane at LGA and I found all of the really local hotels were very expensive so I stayed at the Four Points. Like all Sheratons, the beds are great and the hotels are well managed. This hotel is in a bit of a funky no-man's land, but the hotel is fine. It is a close walk to...

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Helpful?
Thank dklany
945vito, Front Office Manager at Four Points by Sheraton Long Island City Queensboro Bridge, responded to this review

Thank you for sharing your experience at the Four Points by Sheraton Long Island City/Queensboro Bridge through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is...

San Jose, Costa Rica
Reviewed 4 weeks ago

I stayed 4 nights at this hotel, great view of Manhattan Skyline from my room (8th floor), staff service was OK, some employees needs to improve their customer service. Location is great, 4 blocks from Queensboro Plaza Station served by subway lines N R W & 7, if you take N train Central Park is 2 stops away from this...

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Helpful?
Thank ticoSanJose
945vito, Front Office Manager at Four Points by Sheraton Long Island City Queensboro Bridge, responded to this review

Dear Tico, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, onofrio basone onofrio.basone@fourpointslic.com

Cincinnati, Ohio
Reviewed 4 weeks ago

Each time I visit the New York area I try to stay at this hotel if permissible within my travel area. Accommodations are nice but more specifically for the amazingly fresh food and impeccable service within Michael's Café, the hotel's restaurant. To be more specific the hosting manager Jenny is the epitome of customer service ! Always so nice, professional,...

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Helpful?
Thank TMc178
945vito, Front Office Manager at Four Points by Sheraton Long Island City Queensboro Bridge, responded to this review

Thank you for sharing your experience at the Four Points by Sheraton Long Island City/Queensboro Bridge through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is...

Los Angeles, California
Reviewed 16 April 2017

I sometimes stay here for business travel during periods where the hotel rates in Manhattan are really high. The rooms are very typical for a Four Points, and all business hotels, but this particular one has some rooms facing the Manhattan skyline that have extremely large balconies. If you can book one of these you are in for a treat....

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Helpful?
Thank AureliaDifani
945vito, Front Office Manager at Four Points by Sheraton Long Island City Queensboro Bridge, responded to this review

Thank you for sharing your experience at the Four Points by Sheraton Long Island City/Queensboro Bridge through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team...

Westhampton, New York
Reviewed 12 April 2017

Just cannot say enough about this beautiful venue. MD Mannan, Director of Catering and his staff created a spectacular memory for my daughter. The setting is singular with a view of the Manhattan skyline and the Queensboro Bridge, the food was excellent and nothing was overlooked in terms of service. His recommended DJ seemed to read our minds in terms...

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Helpful?
Thank mopesce
945vito, Front Office Manager at Four Points by Sheraton Long Island City Queensboro Bridge, responded to this review

Thank you for sharing your experience at the Four Points by Sheraton Long Island City/Queensboro Bridge through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is...

London, Canada
Reviewed 10 April 2017

The front desk manager was rude and very condescending. I would never stay here again. Based on customer service, he was not friendly or smile at all and he talks down to the other guest service agents. I didn't appreciate witnessing that and it made me feel uncomfortable. I couldn't wait to check out the next day. Also, the rooms...

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Helpful?
Thank Lisa L
945vito, Front Office Manager at Four Points by Sheraton Long Island City Queensboro Bridge, responded to this review

Thank you for sharing your experience at the Four Points by Sheraton Long Island City/Queensboro Bridge through the Guest Satisfaction Survey. While it was disappointing to hear that your stay with us fell short of your expectations, our aim is to provide all guests (especially you) with an unforgettable hotel experience and your feedback is an important part of that...

Miami Beach, Florida
Reviewed 8 April 2017

* I am going to say first that the property and rooms themselves are overall good.. That being said.. We arrived and checked in. We requested late check out in the reservation and I reminded them at check in. Front desk manager said in order to get late check out we needed to join their rewards program. I didnt agree...

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Helpful?
Thank SkystheLimit2011
Management response:

Thank you for sharing your experience at the Four Points by Sheraton Long Island City/Queensboro Bridge through the Guest Satisfaction Survey. While it was disappointing to hear that your stay with us fell short of your expectations, our aim is to provide all guests (especially you) with an unforgettable hotel experience and your feedback is an important part of that...

Reviewed 6 March 2017

I came to Long Island City to celebrate my Aunts 15th Wedding Anniversary. And Four Points provided a very comfortable stay. The only negative is the elevators were extremely slow! But the check in was a breeze, there is ample parking on the street but you do have the option to park in the garage. Only 10 spots though. The...

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Helpful?
Thank Jordan P
945vito, Front Office Manager at Four Points by Sheraton Long Island City Queensboro Bridge, responded to this review

Thank you for sharing your experience at the Four Points by Sheraton Long Island City/Queensboro Bridge through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether you're here for business or pleasure, the Four Points by Sheraton Long Island City/Queensboro Bridge will be your home away from home. ... more   less 

Additional Information about Four Points by Sheraton Long Island City Queensboro Bridge

Address: 2705 39th Ave, Long Island City, NY 11101-2703
Region: United States > New York > Queens > Long Island City
Price Range: $213 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Long Island City Queensboro Bridge 3*
Number of rooms: 88
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Also Known As:
4 Points By Sheraton Long Island City Queensboro Bridge
Four Points By Sheraton Long Island City Queensboro Bridge Hotel
Four Points By Sheraton Long Island City Queensboro Bridge New York
Hotel Style:
#2 Business Hotel in Long Island City
#8 Romantic Hotel in Long Island City
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Long Island City Queensboro Bridge staff and other travellers.
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Uniondale, New York
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North Babylon, New York

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Questions? Get answers from Four Points by Sheraton Long Island City Queensboro Bridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the 10th floor.”
LittlePuffy, 24 May 2017 | Read review
“away from elevator”
jcmbfla, 30 Apr 2017 | Read review
“Some of the rooms have excellent views of Manhattan.”
dklany, 27 Apr 2017 | Read review
“The rooms with balcony facing Manhattan are really great.”
AureliaDifani, 16 Apr 2017 | Read review
“Poor customer service”
168lisal, 10 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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