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Holiday Inn Express Hotel & Suites Malone

HIExpress.comUS$125*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Malone
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160 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Malone
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Showing 159: English reviews
Reviewed 17 October 2016 via mobile

I travel often. I am always happy with the folks at this hotel, it's location and rooms. Today I was put in a room next to someone who was just a little loud. I usually don't care. I called down to the front desk and David could' have been any more accommodating and found another room for me. He even...

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Helpful?
Thank edalosi
HIEMaloneStaff, Front Desk Attendant at Holiday Inn Express Hotel & Suites Malone, responded to this review

We are very glad you enjoyed your stay with us!. We also, hope to see you back again!. I was more than happy to help you enjoy your stay better by accommodating your room needs to a more comfortable one. Hope to see you soon! Sincerely, -David and the entire Holiday Inn Crew!

Reviewed 12 October 2016 via mobile

We just currently stayed at the Holiday Inn located in Malone, NY. I must say, I have never recieved such amazing service as I did when I stayed there! The moment we got there, we were treated by an attractive, helpful staff! They were extremely helpful especially the two front desk workers David and Mercedes, they gave off such a...

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Helpful?
Thank WonderWoman84
HIEMaloneStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you, WonderWoman84, for your review! We are happy to hear you enjoyed your stay with us here at the Holiday Inn Express in Malone! I will be sure to share your kind words with our staff. We hope to see you again on your next trip to Malone! Warm Regards, Mercedes Front Desk Supervisor

Huntsville, Alabama
Reviewed 24 September 2016

I am platinum level IHG member and booked a standard room. I was not considered for an upgrade and was assigned a room on the 2nd floor with two queen beds at check in. The hotel has four floor and I have high floor as a profile preference. When I noticed that there was no way to position the two...

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Helpful?
Thank AGoingGal
HIEMaloneStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you, AGoingGirl, for your review! We are happy to hear that you enjoyed your stay with us here at the Holiday Inn Express in Malone! I would like to apologize that you had not received an upgrade upon arrival, but I am happy that our staff was able to get you into one of our King Suites for your...

Midland, Canada
Reviewed 23 September 2016

My wife and I were camping thru the northern states and found this hotel just off the main road. Sam the Mgr. was very helpful, answered all our questions and took time to make sure everything was perfect. It was Mon. night and Lisa wanted to watch the Bears -Eagles game. Sam directed us to nearby Mo's Pub where we...

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Helpful?
Thank shaft9077
HIEMaloneStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you, shaft9077, for your review! We are happy to hear that you enjoyed your stay with us here at the Holiday Inn Express in Malone! I will be sure to share your kind words with our staff. We are glad that you were able to enjoy your evening at Mo's, and then start your morning with our Hot Express...

Ottawa, Canada
Reviewed 23 September 2016

Friendly staff and very clean and comfortable room. Great place to stay for our golf outing at the Malone GC. We did not use the pool but our friends did and really enjoyed it. Don't miss the cookies when you check in.

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Helpful?
Thank phlefebvre2016
HIEMaloneStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you for choosing the Holiday Inn Express for your accommodation for your golf outing. We are happy to hear that you enjoyed your stay with us! We hope to see you again on your next trip to Malone. Warm Regards, Mercedes Front Desk Supervisor

Blainville, Canada
Reviewed 20 September 2016

My brother-in-law and I have been coming to Malone for years now...our yearly golfing getaway and always come back to the Holiday Inn. Always clean...always a great deal...always Canadian at par for us golfers...always a good thing!! With Mercedes, the newly promoted Front Desk Supervisor, and her "going out her way" for our most recent stay...this is the place to...

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Helpful?
Thank ILUVMAINE69
HIEMaloneStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you, ILUVEMAINE69, for your review! We have always enjoyed hosting you and your brother for your golf package each year, and would like to thank you for being a repeat guest. We look forward to seeing you both next year! Warm Regards, Mercedes Front Desk Supervisor

Eden, Vermont, United States
Reviewed 11 September 2016 via mobile

I had a great stay tonight. The hotel is so quiet and clean. The staff are super friendly as well. It's definitely a great hotel to stay a night or even longer. It's very conveniently located to everything close buy and it don't have any road noise so u can get a good nights sleep. Thank you guys for the...

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Helpful?
Thank Jonathan L
HIEMaloneStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you, Jonathan L, for your review! We are happy to hear that you enjoyed your stay with us here at the Holiday Inn Express in Malone! I will be sure to share your kind words with our staff. We hope to see you again on your next trip to Malone. Warm Regards, Mercedes Front Desk Supervisor

Kingston, Canada
Reviewed 26 August 2016 via mobile

Stayed at the Holiday Inn Express this past weekend. Booked the two day / one night golf package with Canadian money at par. I upgraded our room to a king suite so our group had somewhere to hang out. Breakfast was a lovely start to the day. Love the automatic pancake machine!! Well stocked and kept fresh as breakfast went...

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Helpful?
Thank betster28
HIEMaloneStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you, betster28, for your review! We are happy to hear that you enjoyed your stay with us for a golf package, and that you were able to enjoy our signature Hot Express Start breakfast to start off each day! We hope to see you again on your next trip to Malone! Warm Regards, Mercedes Front Desk Supervisor

Reviewed 20 August 2016 via mobile

Stayed here on points. A little oasis in a town of nothing. (Seriously ... 3 of the restaurants I Yelped were closed.) Very spacious immaculate room, lots of TV channels, full breakfast and Keurig/microwave/frig in the room. Quiet!

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Helpful?
Thank Lauri F
HIEMaloneStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you, Lauri F, for your review! We are happy to hear that you enjoyed your stay with us here at the Holiday Inn Express in Malone! We would like to thank you for choosing the Holiday Inn Express in Malone for your rewards night. I will be sure to share your kind words with our staff. We hope to...

Reviewed 5 August 2016 via mobile

This hotel was super accommodating and offered special Berevement rates for my family. The rooms were clean, modern and comfortable. The pool, spa pool, exercise room, breakfast were all very enjoyable. One thing that made us laugh was the tissue stuffed in the peephole, it was a bit strange.

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Helpful?
Thank Jean L
HIEMaloneStaff, Front Office Manager at Holiday Inn Express Hotel & Suites Malone, responded to this review

Thank you, Jean L, for your review We are happy to hear that you enjoyed your stay with us here at the Holiday Inn Express in Malone. We were more than happy to extend the bereavement rate to you and your family during that difficult time. I will be sure to share your kind words with our staff. Warm Regards,...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Holiday Inn Express Hotel & Suites Malone

Address: 3351 State Route 11, Malone, NY 12953-4713
Region: United States > New York > Malone
Price Range: $176 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Malone 3*
Number of rooms: 81
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Also Known As:
Holiday Inn Express Hotel And Suites Malone
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Malone staff and other travellers.
1 question
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Kingston, Canada
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Malone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suite gives you a little extra room when you are a family of four.”
janecl2017, 7 Jan 2017 | Read review
“great view”
719clairer, 19 Oct 2016 | Read review
“Rooms facing the back have nice views of fields and the nearby small airport”
shaft9077, 23 Sep 2016 | Read review
“We had a northern view - you can see mountains in Canada”
phlefebvre2016, 23 Sep 2016 | Read review
“never hurts to ask for an upgrade.....”
ILUVMAINE69, 20 Sep 2016 | Read review
5 of 5
HIExpress.com
US$125* /night
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Prices are for 1 room, 2 adults
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