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I stayed here while traveling upstate on business. I had never stayed in Massena and it seemed like a good spot to stop so I could head across the top of NYS the next morning. Well, just because this Quality inn is a member of...More
Extra small! One of the smallest hotel room that I've ever stayed in. Would roll over a night and hit the phone off the wall. Bathroom also extremely small there are closets bigger than this bathroom. Overall service good free breakfast a bonus if you...More
The front desk crew was super nice
Helped us add an additional night in the same room for the same rate
We enjoyed the food at the restaurant
Short ride to St. LAWRENCE river
Short ride to SUNY Potsdam and Clarkson U
The smokers outside the parking lot entrance, the smell of cigarette smoke which permiates every floor at times, the clogged drains which never went down, the elevators that rattled and whined, the cracked caulking, the cost vs. Value and the mediocre breakfast were the negatives....More
Friendly staff, comfortable bed, and an excellent breakfast!! This is a conveniently located hotel that can meet the needs of any traveler. Had the king room(HUGE)
The guy in the breakfast room deserves a medal for friendliness.
Response from QualityMassenaGM | Property representative |
Depending on the type of room you are looking for the cost would be between $79.99-$119.99, plus 11% tax, for single or double occupancy. There are also suites in the upper floors at a higher cost. Be sure to call the hotel... More
Depending on the type of room you are looking for the cost would be between $79.99-$119.99, plus 11% tax, for single or double occupancy. There are also suites in the upper floors at a higher cost. Be sure to call the hotel to check availability for those dates.