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Traveller (14)
Room & Suite (26)
Traveller (14)
Room & Suite (26)
Dining (7)
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Rooms
Nov. 25Nov. 26
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1 room, 2 adults, 0 children
Standard Room
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About
Property amenities
Restaurant
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Breakfast included
Meeting Rooms
Fitness Centre with Gym / Workout Room
Show more
Room features
Non-Smoking Rooms
Smoking rooms available
Air Conditioning
Family Rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Location
Full view
42Car recommended
Grade: 42 out of 100
29Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Reviews (104)
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104 results
Traveller rating
15
26
23
19
21
Traveller type
Time of year
LanguageEnglish
15
26
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21
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1 - 5 of 104 reviews
Reviewed October 5, 2018 via mobile

I stayed here while traveling upstate on business. I had never stayed in Massena and it seemed like a good spot to stop so I could head across the top of NYS the next morning. Well, just because this Quality inn is a member of...More

Thank Rob S
Reviewed August 4, 2018 via mobile

Extra small! One of the smallest hotel room that I've ever stayed in. Would roll over a night and hit the phone off the wall. Bathroom also extremely small there are closets bigger than this bathroom. Overall service good free breakfast a bonus if you...More

Thank nissan1515
Reviewed July 14, 2018 via mobile

The front desk crew was super nice Helped us add an additional night in the same room for the same rate We enjoyed the food at the restaurant Good breakfast Short ride to St. LAWRENCE river Short ride to SUNY Potsdam and Clarkson U

Thank Hilary L
Reviewed July 7, 2018 via mobile

The smokers outside the parking lot entrance, the smell of cigarette smoke which permiates every floor at times, the clogged drains which never went down, the elevators that rattled and whined, the cracked caulking, the cost vs. Value and the mediocre breakfast were the negatives....More

Thank NunyaNunyawicz
Reviewed January 26, 2018

Friendly staff, comfortable bed, and an excellent breakfast!! This is a conveniently located hotel that can meet the needs of any traveler. Had the king room(HUGE) The guy in the breakfast room deserves a medal for friendliness.

Thank Vickie P
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Questions & Answers
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Kathe47
June 5, 2015|
Answer
Response from QualityMassenaGM | Property representative |
Depending on the type of room you are looking for the cost would be between $79.99-$119.99, plus 11% tax, for single or double occupancy. There are also suites in the upper floors at a higher cost. Be sure to call the hotel... More
0
Votes
Room Tips
"Look elsewhere"
canajun1957
Jul. 28, 2017
Read review
"Pick another hotel."
hmbcacoastsider1
Aug. 24, 2016
Read review
"select the double bed room"
soilman
Aug. 7, 2016
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"The rooms on the front face the main street and the back has better views."
gofishdan
Jun. 22, 2016
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PRICE RANGE
US$86 - US$126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality hotel massenaquality inn massenamassena quality inn
LOCATION
United StatesNew YorkMassena
NUMBER OF ROOMS
108
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