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HOME2 Suites by Hilton Middletown

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600 Route 211 E, Middletown, NY 10941-1722
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (59)
Room & Suite (33)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20-07-27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from HOME2 Suites by Hilton Middletown
Updated 20-07-27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 11 hotels in Middletown
Location
Cleanliness
Service
Value
Travellers' Choice
The Home2 Suites by Hilton Middletown NY is located off I-84/Route 17 (I86). An all-suite hotel close to several restaurants, shops and corporate businesses. Galleria at Crystal Run Mall, Woodbury Commons Premium Outlets, West Point Academy and Bear Mountain located a short distance from the hotel. Home2 Suites has studio and one-bedroom suites with fully equipped kitchens each with a refrigerator, dishwasher and microwave. Each room also has a work area with storage and features movable furniture. Included in every room is HDTV, a media hub and complimentary WiFi at the work desk/table. Snacks and sundries are available at the onsite Home2 MKT®. Complimentary breakfast served daily. The hotel also has an outdoor patio with a fire pit, an indoor saline pool and barbeque grills with an outside seating area. The hotel also has a laundry area, a game room with Nintendo and Xbox and a large fitness room. This hotel is pet friendly.
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Room & Suite (33)33
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Board games / puzzles
Kids stay free
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Desk
Safe
Seating area
Kitchenette
Dishwasher
Flatscreen TV
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Price Match Guarantee
319Reviews4Q+A16Room tips
Traveller rating
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Popular mentions
Cory R wrote a review Yesterday
1 contribution
Came here with family to go to soft opening of legoland but place is kid unfriendly with complaints if kids play in room. They tried to charge us more for kids staying when we checked out. We called ahead to see if pool open but when we got there it was closed for maintenance. Do not stay here if you have kids or want a worry free time when going to Legoland.
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Date of stay: June 2021
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Traveler15502694154 wrote a review Apr. 2021
Plains, Pennsylvania2 contributions
Hotel's Favourite
Stayed in this hotel for a baseball tournament. The Front Desk clerk greeted us with a smile and by last name, thanks us for being Hilton Honors Member. She gave us ideas on where to order from, helped us with snacks and answered all our questions. The room was very very clean. Sometimes rooms look clean until you really look, well this one passed with flying colors. We would definitely stay there again.
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: April 2021
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Response from Lisa Mays, General Manager at HOME2 Suites by Hilton Middletown
Responded Apr. 9, 2021
Thank you so much for choosing the Home2 Suites on your recent trip to our area. We are so pleased you had a wonderful stay with us and sincerely hope you will stay with us again should your travels bring you back to the area!!
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sc00by_d00d00 wrote a review Jun. 1
New York City, New York19 contributions21 helpful votes
I stayed at the Home2 Suites by Hilton Middletown for 3 nights/4 days. I am very disappointed at the time I spent there. The rooms were dusty with visible dust covered around the tables and lamps and telephone. Everything felt dusty, even the "cleaned" towels. There were food crumps on the sofa bed. The bedsheet smells. The ceiling had stains. The cleanliness of the hotel was terrible. On Sunday morning around 8:30 am, we woke up to the loud sounds of the fire alarm. We had children with us and the fire alarm scared them. There was no announcement. We all stepped outside and was told by someone we had to leave. We were all wearing our pajama's and slippers. We were told to go down the stairs and outside... it was raining and cold that day and none of us even had our jackets or umbrella's. We had to wait for the fire department to come. We waited outside in the rain freezing our butts off about 20 - 30 minutes before we were allowed back in. On Monday we left our hotel in the morning and came back around 6:30 pm. Our room was not cleaned. I called housekeeping and told them our room was not cleaned. All he said was "sorry, do you need anything"? I asked for towels and toiletries. My sister in law who booked a room next to us was in the lobby when they asked her to bring me the towels and toiletries. They told her they only had one housekeeper that day. That is totally unacceptable. The shower pressure was terrible. We got more water standing in the rain during our fire drill then the shower in the tub. It is the weakest shower I've encountered. The sofa bed was uncomfortable and every movement you hear loud creaks.
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Date of stay: May 2021
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Response from Lisa Mays, General Manager at HOME2 Suites by Hilton Middletown
Responded 2 weeks ago
I am sorry to hear that you had such an unpleasant stay with us. I can understand the inconvenience of a fire alarm going off, and having to evacuate the building when this happens however, we are responsible to evacuate all guests when a smoke alarm is triggered in a guestroom as it is a sign of possible fire and a requirement of the fire department that we do so, unfortunately such things are out of our control and the safety of our guests is always the utmost importance to us all. So it is necessary for the building to be evacuated when smoke is detected and the fire department dispatched. In regards to housekeeping services, per Hilton, we aren't to enter rooms on a daily basis as a COVID pre caution. There are multiple signs in your guestroom to call for service should it be desired. We are happy to provide fresh towels and toiletries daily upon request. We did have a full staff on all weekend however when services were requested, the team had left for the day. Again, we apologize for any and all inconveniences that you may have experienced.
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MusicMom57 wrote a review Jun. 1
Wakefield, Massachusetts46 contributions25 helpful votes
Stayed here as part of a wedding block. With COVID restrictions the included breakfast was a grab and go box. Not somewhere I would have traveled to otherwise until now. With Legoland opening it would be a good choice.
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: May 2021
Value
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Location
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Response from Lisa Mays, General Manager at HOME2 Suites by Hilton Middletown
Responded 2 weeks ago
Thank you for taking the time to leave us your review. We hope to have the opportunity to host you and your family again in the future.
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air23ac wrote a review Jun. 1
1 contribution
I feel that the two issues I encountered were not a direct reflection on the staff. I walked into a dirty table and countertop that had food smudges and grime on them. I also tried to open the shade and had a piece of metal trim come down barely missing my daughter. Based on the hotel being nice and the staff being excellent, I would stay there again under the assumption that those were isolated incidents.
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Lisa Mays, General Manager at HOME2 Suites by Hilton Middletown
Responded 2 weeks ago
Thank you for taking the time to leave your review. I am sorry to hear that we fell short during your stay and will do whatever it takes to correct those deficiencies. We look forward to the opportunity to host you and your family with us again in the future.
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PRICE RANGE
US$115 - US$203 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkMiddletown
NUMBER OF ROOMS
95
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Frequently Asked Questions about HOME2 Suites by Hilton Middletown
Which popular attractions are close to HOME2 Suites by Hilton Middletown?
Nearby attractions include AMC Crystal Run 16 (0.3 km), Galleria at Crystal Run (0.9 km), and Billy Beez (0.9 km).
What are some of the property amenities at HOME2 Suites by Hilton Middletown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at HOME2 Suites by Hilton Middletown?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at HOME2 Suites by Hilton Middletown?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at HOME2 Suites by Hilton Middletown?
Yes, free parking is available to guests.
What are some restaurants close to HOME2 Suites by Hilton Middletown?
Conveniently located restaurants include Cosimo's Brick Oven Of Middletown, Five Guys, and You You Restaurant.
Are there opportunities to exercise at HOME2 Suites by Hilton Middletown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at HOME2 Suites by Hilton Middletown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at HOME2 Suites by Hilton Middletown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does HOME2 Suites by Hilton Middletown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at HOME2 Suites by Hilton Middletown?
The staff speaks multiple languages, including English, Spanish, and French.