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Holiday Inn Middletown

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Holiday Inn Middletown
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169 Reviews from our TripAdvisor Community

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Showing 164: English reviews
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Liberty, New York
Reviewed 2 weeks ago

The hotel has easy access from the highway and plenty of parking. The staff was wonderful and friendly. The room we had was spacious and very comfortable with nice amenities, medium size refrigerator, microwave, sink with dishes silverware. The pool was nice and clean. A nice selection of hot and cold items were available for breakfast. Nearby to Malls and...

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Helpful?
Thank MisterG2528
Greene, New York
Reviewed 2 weeks ago

We have stayed at this hotel many times. It has a great location. The staff are friendly and helpful. The room was very clean and neat. The indoor pool is a perfect temperature, nicely decorated and very relaxing. We love to eat at the restaurant on site. Food is great! It is so nice to be able to eat right...

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Helpful?
Thank Trudy M
Greentown, Pennsylvania
Reviewed 3 weeks ago

I have stayed there several times before and always had a nice stay but was told they where getting some new management . I actually met the new manager jean the other day and she was a delight and very friendly would. I can tell she is very good with the staff as well because they were very friendly. Very...

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Thank rf0cker
Scotrun,
Reviewed 3 weeks ago

We stayed here last week as a family, Kiersta set up our reservation and answered all our questions in a friendly and professional manner. We were able to adjust our arrival and departure without any problems and ate and swam while there. The pool was warm and large in a clean opened room , we were the only ones using...

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Thank helenpL6237UZ
Utah
Reviewed 21 February 2017

For the price this is a fine hotel. The rooms were clean, the staff was helpful, and the fitness room was pretty good sized and had a variety of equipment. In addition, we were set to check out when a large snowstorm hit the area, and the staff was very accommodating, letting us check out late, opening up the breakfast...

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Thank Buckcade
Lakewood, NY
Reviewed 18 January 2017

We were in the area for an event at the SCCC. Middletown is a bit far to commute from although the Middletown hotels are a lot nicer than the hotels close to Loch Sheldrake. The room was great, clean two double beds. The shower was great, the bathroom was average. The business center was helpful for getting some work done...

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Thank Hooville
Sunnyside, New York
Reviewed 17 November 2016 via mobile

I came here with my mother-in-law and sister-in-law and some of my husband's cousins to a baby shower event. The room they booked is on the ground floor passing the lobby and to the left. The event room and food were pretty good. The restroom needs a little cleaning and checking to do during any events. I think when there's...

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Helpful?
Thank NoraFrydman
IHGService, Guest Relations Manager at Holiday Inn Middletown, responded to this review

Dear NoraFrydman, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and it is nice to know that that the food served was at par. However, we regret to learn that the cleanliness in the restaurant fell below of your expectations. We take all of the reviews we...

Dingmans Ferry, Pennsylvania
Reviewed 13 November 2016 via mobile

We stayed for 4 nights. I am a 100% disabled veteran and my family and I were attending a Veterans CAREGIVER convention at a nearby VA.. The hotel was very clean,super clean. When we arrived ,we needed a luggage cart, but there was one all the way at the other end of the hotel. The front end employee,JOSHUA, went the...

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Thank Gary C
Oviedo, Florida
Reviewed 21 October 2016 via mobile

This was by far our worst hotel on the way to Florida. There was not an elevator within reasonable walking distance of room. We had to carry 8 travel cages up a flight of stairs as animals are only allowed in smoking rooms.room smelled and bathroom sink counter had burns all over it. We did meet some other nice people...

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Helpful?
Thank hopeszoo
IHGService, Guest Relations Manager at Holiday Inn Middletown, responded to this review

Dear hopeszoo, Thank you for writing a review about your recent stay with us. Please accept my apologies for falling short of your expectations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations as well as competitive rates to the area. I apologize for the inconvenience caused by the absence of the elevator,...

long island new york
Reviewed 16 October 2016 via mobile

Haven't stayed here in years and now I know why. Rooms were comfortable but desperately need an upgrade!! First room we were in the phone wasn't working and neither was tv. Staff came up to try and fix tv but couldn't do we switched rooms. Kids were running around in the hallway and parents did nothing to stop this. People...

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Helpful?
Thank amystertupp
IHGService, Guest Relations Manager at Holiday Inn Middletown, responded to this review

Dear amystertupp, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you found our rooms comfortable but are also sorry for the inconvenience its overall condition may have caused you. Your review is vital for improving the service and quality we offer to our valued...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover all that Middletown & Goshen have to offer at the convenient comfortable Holiday Inn, Middletown NY. You are at the heart of everything with shopping, dining and entertainment options nearby. You are within a short drive of Woodbury Commons Outlets, West Point Military Academy, Orange County Choppers & the Catskill Mountains.Getting there has to be fast and convenient too. Only 15 miles from Stewart Airport (SWF) you ll spend less time in traffic and more time doing what you came to Middletown, NY to do. And there is easy access to Route 17, & Interstates 84 & 87.Whether you re coming to Middletown for business or just for fun your room at the Holiday Inn Middletown is your personal retreat. You ll have room to work, relax, and make the most of your day. Amenities such as high speed internet, work center, plush towels and luxurious bedding mean every night is a great night and every day starts right. All rooms also feature Refrigerators, Microwaves and personal in room safes. You can take a swim in our indoor & outdoor pools. Enjoy a workout in our Fitness. Relax with a cool one at the Crystal Run Bar & Grill. And when it s time to dine you can enjoy a dining adventure at The Bavarian Garden. Start your day off in the morning with our wonderful complimentary hot breakfast. The best of Middletown is waiting for you at the Holiday Inn Middletown-Goshen. ... more   less 

Additional Information about Holiday Inn Middletown

Address: 68 Crystal Run Road, Middletown, NY 10941-7100
Region: United States > New York > Middletown
Price Range: $160 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Middletown 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Middletown Hotel Middletown
Middletown Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Middletown staff and other travellers.
1 question
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Hightstown, New Jersey
9 months ago

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Questions? Get answers from Holiday Inn Middletown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“larger rooms were on the second floor, no outside noises could be heard”
helenpL6237UZ, 28 Mar 2017 | Read review
“First floor is cooler and hopefully better Wi-Fi as it does not reach second floor far wing”
Roadtripz101, 18 Jun 2016 | Read review
“Rooms on first floor are accessible. Awesome walk in shower system!”
452amberk, 22 Sep 2015 | Read review
“Great water pressure in the shower.”
Dakotalee, 18 Aug 2015 | Read review
“ask for rooms far from the "smoking" section.”
nancym320, 14 Jul 2015 | Read review
5 of 5