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Hampton Inn Middletown

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Hampton Inn Middletown
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573 Reviews from our TripAdvisor Community

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Showing 564: English reviews
Middletown, New York
Reviewed 22 June 2016

The staff and facility were at the top of all levels. The minute we arrived till we checked out. I would stay again their any day. All areas of the hotel rooms or outside were always clean. But it was the entire staff all hours willing to answer questions .

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Thank 906eugened
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

Thank you for the wonderful comments, we are so very happy that your stay with us was enjoyable. The entire team here takes great pride in delivering exceptional service and providing our guests with lasting memories.

Columbus, OH
Reviewed 15 June 2016

This hotel appears to be very new. Everything is super nice and clean! The rooms were very nice, clean and well kept. Very modern. The kids swam in the pool and enjoyed the area. The breakfast was nice and offered a good selection. Service of all employees was great as well. I would stay here again in a second.

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Thank KendallsMom
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

Such a wonderful review, thank you! We are so happy that you and your family enjoyed your stay with us! We love the family atmosphere and making our guests feel like home, please come home again soon!

Hemlock, United States
Reviewed 15 June 2016

Nothing to complain about whatsoever. Check-in was seamless and quick. Room was clean and staff was very willing to help, to the point of printing directions to an area destination I needed to be at for my trip. Breakfast on Sunday morning was very good and overall, this is about as good as it gets for staying in a hotel.

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1Thank Robert C
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

We love hearing back from our guests that they had an exceptional Hampton Experience! Thank you for your kind words, we can't wait to have you back again real soon!

Partchogue NY
Reviewed 15 June 2016

Place not very clean and rooms old and run down. Not sure why I was put in a handicapped room. Very noisy room. Air conditioner made horrible noise. Laundry room across from room very loud. Not a lot of choices for snacks.

Review collected in partnership with Hampton
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Thank A2687SQjoef
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

Thank you for taking the time to provide us with your feedback, we take all of our guest comments and concerns very seriously. I have shared your feedback with the team so that we may correct as many issues as possible as quickly as possible. For the long term repairs we have many building repairs coming that will bring fresh...

Frederick, Maryland
Reviewed 11 June 2016

This was an excellent hotel, clean quiet and met all of our expectations. We had to leave early and had no issues checking out early. The rooms were clean and very comfy. Staff was very professional and helpful.

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Thank lisag88
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

We always want to keep our guests here but we understand that in life things tend to happen and early departures are just a part of the day to day. We are happy that you chose to stay with us for your travels and look forward to seeing you when you come back to Middletown!

Fredericksburg, Virginia
Reviewed 10 June 2016

Staff was very accommodating when we had a refrigerator issue they promptly gave us another room no questions ask. Very professional staff. Very clean property and conveniently located to everything we needed. Thank you!

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Thank craigf49
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

Thank you for the wonderful feedback, although we don't like to have any issues with our guests we take great pride in correcting any issues that arise quickly and efficiently. I am pleased that you enjoyed your stay and experience with us and we look forward to seeing you again very soon!

Lockport, New York
Reviewed 8 June 2016 via mobile

Stayed at this Hampton inn while in town on business. Typical nice Hampton but the desk chairs suck. They are so small I had to use to pillows to work comfortably while work at the desk. And I am 6 foot 4. I will be back again as I like Hampton in general but I won't look forward to the...

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Thank Jim C
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

Two pillows too many! I am terribly sorry that our chairs are not to your comfort, please let us know at check in and we will be happy to provide you with an alternate chair that will adjust better to your needs. Thank you for letting us know and we can't wait to see you back in Middletown!

Afton, United States
Reviewed 8 June 2016

The hotel itself needs some upgrades - bathrooms don't have exhaust fans, so floor is slippery and mirrors stay fogged a long time. The elevator was glitchy during the stay, and the light in the pool kept falling out of its socket. The cost of the room was also higher than we usually experience with a Hampton Inn. HOWEVER, I...

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Thank Debra V
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

Thank you for taking the time to complete a review of our property, we are greatful for the feedback of our guests. While we work very hard to overcome our shortcomings the attentiveness and exceptional service of the staff is beyond measure. However I would like to express my sincere apologies for the many other inconveneices that you experienced during...

Berkley
Reviewed 5 June 2016

I stayed there for a week on business. There are three hotels and 4-5 restaurants right off of the expressway. The room was nice. The staff was friendly even when while I was leaving and I accidentally dropped a large bag of M&Ms all over the lobby near the elevators.

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Thank Johnh S
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

Thank you for taking the time to complete a review for us! We love to hear back from our guests, and every guest leaves us with a great anecdote to smile over later. We love M&Ms!

Carlisle, Pennsylvania
Reviewed 5 June 2016

We had a great stay with pleasant staff and very good breakfast. The hotel is located near many dinner options within walking distance. The rooms were very clean and beds comfortable. We will stay here again.

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Thank Russell S
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

We are so happy that you had a great stay with us! We like to make sure to leave a happy and lasting impression on our guests, this area as well as the hotel has so much to offer that just one trip is never enough! We look forward to your return!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hampton Inn Middletown

Address: 20 Crystal Run Xing, Middletown, NY 10941-4045
Region: United States > New York > Middletown
Price Range: $181 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Middletown 2.5*
Number of rooms: 127
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Also Known As:
Hampton Inn Middletown Hotel Middletown
Middletown Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Middletown staff and other travellers.
3 questions
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New York City, New York
over a year ago
Colorado
over a year ago

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Questions? Get answers from Hampton Inn Middletown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in room 104 which is great as its close to the lobby. Rear lobby parking makes for an easier getaway.”
 of 5 bubbles dnatal, 4 Oct 2016 | Read review
“Courtyard by Marriott and Microtel are at the same location, so book with them.”
 of 5 bubbles niceundertaker, 29 Sep 2016 | Read review
“1st floor rooms are easiest access and they're far enough away from the lobby that there is no excessive noise.”
 of 5 bubbles TylerGold16, 20 Jul 2016 | Read review
“Room 217, faced front of hotel, view of roof. Quiet and 3 rooms down from elevator and ice machine and that didn't disturb us”
 of 5 bubbles TeriT711, 19 Apr 2016 | Read review
“All rooms are good.”
 of 5 bubbles 834ce, 30 Mar 2016 | Read review
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