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I stayed over at the Best Western twice in the fall of 2017. The rooms are very clean and comfortable. They have a continental breakfast which starts early and ends early. I have missed it both times. There is a indoor swimming pool. I did...More
We go to Bethel Woods for a few concerts each year. We recently stayed at this hotel for one of them with 3 other couples. We all agreed this Best Western was our new place to stay for these events. The location is perfect, the...More
Although an older facility, it remains the better choice in the area. Quiet, ample parking, near the race-track. One room (the Bridal Suite) has a whirlpool tub. Although breakfast choices are more than adequate, seating is limited...be prepared to take the food back to the...More
It's obviously an older facility, in a economically depressed and challenged area but they are working on trying to keep it up. Hence the fact that while we were there the electricity went out multiple times while they were working on something
On a positive...More
Everything was appropriate except for breakfast which was not enough for all guests. When staff was approached about it there was rudeness to their replies. Otherwise, everything was appropriate. Rooms were very clean, hotel was quiet as we were out mostly the whole day, out...More
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Response from Papaleadfoot | Reviewed this property |
FYI ONLY. I checked into (stayed at) the motel this past summer. While near the desk, I overheard a family complaining of the same situation you are complaining. They had made a reservation which was confirmed and... More
FYI ONLY. I checked into (stayed at) the motel this past summer. While near the desk, I overheard a family complaining of the same situation you are complaining. They had made a reservation which was confirmed and upon arrival found out their reservation had been cancelled.
I am not sure, but I think the motel sold "recently" to the family that is running it now.
Suggest you "complain" to Best Western National HQ.