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Holiday Inn Mt. Kisco (Westchester Cty)

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Holiday Inn Mt. Kisco (Westchester Cty)
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213 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Mt. Kisco (Westchester Cty)
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Showing 208: English reviews
Ewing, New Jersey
Reviewed 19 January 2015

Stayed one night while attending a nearby family event. I had called several weeks in advance for a first floor room. When checking in they gave us a room on the first floor, only to find out that in smelled so bad of cigarette smoke we asked for a different room. You would think the cleaning staff would have said...

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Helpful?
1Thank HowardMichele
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear HowardMichele, Thank you for taking the time to post a review. While it's true that we are the only hotel in the Mt. Kisco, I am confident that we would be #1 if that weren't the case. I apologize that the first room was unsatisfactory; it is unfortunate that some people do not respect our no smoking policy. You...

Edinburg, Virginia
Reviewed 16 January 2015

Older hotel that is going through some renovations. There is no elevator although they say one is coming in 2015. Only 2 floors but if you can't do stairs stay on floor 1. My room was okay. Bed was comfortable. I arrived early yesterday (1PM) and the lady said housekeeping had not called in any clean rooms yet. She made...

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Helpful?
Thank Bigfoot424
IHGCare, Guest Relations Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear Bigfoot424, Thank you for sparing some time out of your busy day to write us a review regarding your recent stay. I am glad to see that you were able to enjoy your dining experience and even regarded the quality of food served during your stay. On the other hand, please accept my sincerest apologies if you felt that...

cambridge
Reviewed 31 December 2014

Stayed for 2 nights for wedding nearby. It felt a strange place - very dated; like going back in time!!! The place is downbeat and feels like it needs an injection of money to bring it up to standard. The first room we were given had a very strong damp smell. We were moved without problem and the second room...

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Helpful?
Thank klynnstan
IHGCare, Guest Relations Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear klynnstan, Thank you for taking the time to share your recent experience with us. I appreciate your kind comments regarding our staff. On the other hand, it is disheartening that some aspects of our hotel fell below your expectations. I sincerely apologize for any inconvenience you may have experienced with the unusual smell in the first room assigned to...

Montreal, Canada
Reviewed 11 December 2014

Stayed here while attending a graduation nearby. Very welcoming hotel lobby and front desk staff. Room was very clean, with a variety of extras for personal care. Beds are extremely comfortable. Lots of choice for nearby restaurants.

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Helpful?
Thank bobbygirl
Boston, Massachusetts
Reviewed 29 November 2014 via mobile

We stayed here for thanksgiving weekend - found it to be a good solid option for the area. When we arrived one of our keys wouldn't work and they were extremely apologetic, worked to fix the lock immediately (took about 10 min) and then promptly threw in a complimentary breakfast for me and my wife. Only complaint is on Saturday...

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Helpful?
1Thank KSANDS3181
Alpharetta, Georgia
Reviewed 19 November 2014

My family and I recently stayed here for my brother's funeral. The staff, especially Front Desk Supervisor Marianne and Jerome went out of their way to accommodate all of our needs even while the hotel was full. They inquired daily if there was anything that they could do for us. Joe at the desk was also very helpful as he...

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Helpful?
Thank Dennis G
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear Dennis G, I am very sorry for your loss. Thank you for your review of our property, especially during a difficult time. I will make sure that the team sees your kind post; they are very caring and I'm happy that they could make your time with us a little better. All My Best, Melody Lloyd General Manager Holiday...

Lindenhurst, New York
Reviewed 17 November 2014

We had tickets to a show at the Caramoor in Katonah for 8pm on 11/15/14. We made a reservation at this hotel the first week in November. We left Long Island at 3 pm. Plan was to get to the Holiday Inn, eat some dinner in the restaurant and drive to the Caramoor for the show. We arrived at the...

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Helpful?
2Thank gracejilly
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear gracejilly, Thank you for taking the time to write a review. I am very sorry for our error, which affected your trip in such a negative way. Please call me if you would like to discuss this further, or if you are planning another trip to our area. My direct line is 914-242-2800. I hope to hear from you...

New City, New York
Reviewed 15 November 2014

Recently stayed at The Mt. Kisco Holiday Inn on a Friday night to attend an early Saturday Conference. I called two days in advance....requested a handicapped room...near the conference room....The room, as expected, was neat, clean...the King size bed was very comfortable. The outstanding part of this short stay was the efficient staff. Requested some extra pillows and they were...

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Thank timeznow51
Hudson Valley, NY
Reviewed 12 November 2014

Had a reservation a few months in advance, at what was apparently a pretty reasonable rate compared to what some other reviewers are quoting. Arrived to be told that they tried to call (my profile only has my work number, which isn't too useful on a Saturday, my fault, and they did offer to update), and that they were oversold...

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Helpful?
Thank usroadman
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear usroadman, Thank you so much for your understanding. I truly apologize for our error and hope to hear from you the next time you are in our area! Melody Lloyd General Manager

Potsdam, NY
Reviewed 8 November 2014

I have stayed at this hotel on 4 occasions this fall and I have had excellent service and care on all of my stays. The front desk staff are a wonderful bunch and the cleaning staff do a superb job also. The Wednesday night Manager's Reception is a wonderful touch, too. As for the breakfast: I travel to over 20...

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Helpful?
Thank pepper123

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Mt Kisco is like a charming country manor. It's an unique hotel in Northern Westchester, New York. As you enter the hotel lobby, Theodore, the Butler, beckons you into Holiday Inn Mt Kisco, where warmth and comfort are immediately evident. From the hotel's finely detailed furnishings to the magnificent stone fireplace and the Hudson River mural, Holiday Inn Mt Kisco's special touches create the feeling that you have entered a country estate. Taste the local cuisine at our Market Street Cafe, and take a glimpse of the nightlife at the hotel's nightclub, Teddy's. All guest rooms and common areas are non-smoking for your health and safety. The Holiday Inn Mt. Kisco is located in historic Hudson Valley area of upstate New York. Westchester County Airport can be found twelve miles south off Interstate 684. Your Country Manor is only a short metro-North train ride away from Grand Central in the heart of Manhattan. This is the hotel for visitors at the many area IBM sites. The growing and award-winning Northern Westchester Hospital is less than two miles from the hotel. PepsiCo, Curtis Instruments, Readers Digest and many other companies may be found relaxing in Teddy s Lounge or planning a meeting in the banquet rooms. A visit in any season to Putnam County or northern Westchester County must include a stop here at your Hudson Valley Manor. ... more   less 

Additional Information about Holiday Inn Mt. Kisco (Westchester Cty)

Address: 1 Holiday Inn Dr, Mount Kisco, NY 10549-1001
Region: United States > New York > Westchester County > Mount Kisco
Price Range: $169 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Mt. Kisco (Westchester Cty) 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Holiday Inn Mt. Kisco (Westchester Cty) Hotel Mount Kisco
Holiday Inn Mount Kisco
Mount Kisco Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Mt. Kisco (Westchester Cty) staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Mt. Kisco (Westchester Cty) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“even ground floor quiet”
 of 5 bubbles , 3 Dec 2016 | Read review
“Get your free loyalty card to access free wireless internet”
 of 5 bubbles DigDagDug, 4 Aug 2016 | Read review
“Get room facing pool with king bed”
 of 5 bubbles carmelarose, 25 Jul 2016 | Read review
“It is close to the highway and our room was very quiet. It was in the back overlooking the pool.”
 of 5 bubbles thumper1, 24 Jul 2016 | Read review
“Do not accept a room at the end of the [super long] hallway”
 of 5 bubbles HiltonDiamondMan, 11 May 2016 | Read review
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