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Ramada New Hartford

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Ramada New Hartford
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399 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Whitesboro, New York
Reviewed 6 September 2016

The room was not clean and was musty smelling. Plug in the sink was broke so you could not shave. Found old dirty sock in the room. Would never stay there again.

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Helpful?
Thank haroldr668
Brad C, General Manager at Ramada New Hartford, responded to this review

Dear valued guest, We are truly sorry your experience was not to your satisfaction. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers. This is not the way we do business and we intend to make amends. Everyone should receive what they paid for. That...

Lackawanna
Reviewed 30 August 2016

lemme start by saying that the gentleman that checked us in was very friendly and helpful. the maid was such a JOY to talk with and our room was COMFY. breakfast was good---eggs, sausage, cereals, breads, muffins and that large waffle machine. however, and this is a HUGE HOWEVER, the first night we arrived, checked out the pool, and it...

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Helpful?
Thank chickqueene
Michigan
Reviewed 29 August 2016

Non-smoking room smelled stale and smoky. 1970's decor, top of toilet cistern left on toilet seat, so we replaced it on the tank. Used bathroom 5:15am, toilet wouldn't stop running. Sounded like Niagara Falls; sound amplified at night. Half awake, I had to try and fix it to stop it running. By then, I was wide awake. We didn't shower...

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Helpful?
Thank E4878BZpatrickm
Brad C, General Manager at Ramada New Hartford, responded to this review

Dear valued guest, We are truly sorry your experience was not to your satisfaction. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers. This is not the way we do business and we intend to make amends. Everyone should receive what they paid for. That...

Buffalo, New York
Reviewed 29 August 2016

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Helpful?
Thank 823haroldb
Brad C, General Manager at Ramada New Hartford, responded to this review

Dixon, Illinois
Reviewed 29 August 2016

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Helpful?
Thank Terry J
Brad C, General Manager at Ramada New Hartford, responded to this review

Winchester, United States
Reviewed 28 August 2016

Two story but no elevator. I know that is legal, but I have a bum leg and the stairs were narrow and difficult to climb. Wall had torn paper on it. Table had no chair. Small room for 2 queen beds. Bathroom standard, not any thing more than a two star would have. Light switch was non-standard and difficult to...

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Helpful?
Thank David S
Reviewed 23 August 2016

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Helpful?
Thank Judy A A
Brad C, General Manager at Ramada New Hartford, responded to this review

Port Huron, Michigan
Reviewed 22 August 2016

Absolute nightmare! I wish that I had checked the reviews before staying here. When we called to check availability, the desk clerk didn't mention the 2 closed roads, so it took much longer to get to the hotel. Non-smoking room smelled stale and smoky. 1970's decor. Top of toilet tank was left on top of the toilet seat, so we...

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Helpful?
Thank annmullins321
Brad C, General Manager at Ramada New Hartford, responded to this review

Dear valued guest, We are truly sorry your experience was not to your satisfaction. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers. This is not the way we do business and we intend to make amends. Everyone should receive what they paid for. That...

New York City, New York
Reviewed 22 August 2016

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Helpful?
Thank christopherdT9217IN
Minneapolis, United States
Reviewed 12 August 2016

We stayed here two nights. I'm sure it was a swell place for a wedding reception in 1978. But not one thing has changed since then. It gets two stars because it was quiet, the desk people were pleasant, parking is easy and free and there's a nice walking path right out of the parking lot. But IF you can...

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Helpful?
Thank Robyn D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We are minutes away from Utica Business Park and Downtown Utica - NEW 2013 Renovations include full service family-owned italian buffet restaurant, refurbished rooms and lobby area with new hallway lighting. We provide free Wi-Fi throughout the property. We are situated very close to restaurants and shopping districts and a short drive to the Turning Stone Casino. Pets are allowed with 20 USD non-refundable fee per pet per night. Included with the room rate is a complimentary hot breakfast buffet and free amenities. We also cater to disabled guests with easy access and disabled rooms. ... more   less 

Additional Information about Ramada New Hartford

Address: 141 New Hartford St, New Hartford, NY 13413-1616
Region: United States > New York > New Hartford
Price Range: $90 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada New Hartford 2.5*
Number of rooms: 104
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Also Known As:
Ramada - New Hartford Hotel New Hartford
New Hartford Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Ramada New Hartford staff and other travellers.
1 question
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Questions? Get answers from Ramada New Hartford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To choose a good room, go elsewhere.”
 of 5 bubbles robynd858, 12 Aug 2016 | Read review
“specify a non-smoking room (and do not smoke anything in it .... please!)”
 of 5 bubbles mauiman98, 13 Apr 2016 | Read review
“I would not even go there, never mind advise people how to choose a good room.”
 of 5 bubbles 517kathy, 26 Nov 2015 | Read review
“Good luck!”
 of 5 bubbles CoCoMcMulley, 9 Aug 2015 | Read review
“my room was very quiet but the reason is unknown since the hotel was occupied at a high degree”
 of 5 bubbles giigisnowflake, 22 Jun 2015 | Read review
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