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We stayed at this hotel a least 3 times,on our way to Buffalo.Unfortunately it appears to be getting old,and in need of a facelift. The rooms seem to be clean enough,but it needs some cosmetic updates. The restaurant still puts out a good meal,and everyone...More
Response from IHGCare, Guest Relations Manager at Holiday Inn UticaResponded 13 August 2015
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the restaurant and cleanliness.
However, we’re sorry we fell below your expectation regarding the property being...More
Negatives: fridge in room is extra cost, (I was staying for work with travel lunches so not on my own leisure funds), no microwaves, (which no fridge/micro makes no sense to me since there is a restaurant on site and you may have leftovers or...More
Response from Amanda1777, Front Office Manager at Holiday Inn UticaResponded 1 July 2015
Thank you for taking the time to let us know about your recent stay with us. I apologize for the inconveniences you had experienced while you were here. We are in the process of purchasing refrigerators for all of our rooms to better serve our...More
This is the third time we've stayed here for work. The first two times were relatively unremarkable. Nothing good nothing bad. This time there was an issue with a seal in the toilet, causing it to leak water all over the floor. It took them...More
Response from IHGCare, Guest Relations Manager at Holiday Inn UticaResponded 5 July 2015
Thank you for leaving a candid review about our hotel on TripAdvisor. We rely on guest feedback as this will allow us to improve wherever possible. Thank you for commending the level of cleanliness our housekeeping was able to provide. Our goal has...More
This hotel is a dream for a road warrior working in the Mohawk Valley! I have had the pleasure of staying here on more than one occasion and have reservations for future trips already scheduled. The staff are outstanding from the front desk to the...More
Response from Amanda1777, Front Office Manager at Holiday Inn UticaResponded 2 February 2015
Thanks for expressing complete satisfaction with your overall stay experience – awesome too hear we exceeded your expectations with both visits. Providing inviting accommodations with a friendly smile and whatever it takes attitude is our culture, and something we take tremendous pride in delivering –...More
Good and comfortable stay. Close to restaurants and shopping. The hotels Moose River restaurant served a great breakfast. Great portions. Rooms were impressively spotless and clean. Free internet was great.More
Response from HolidayInnUtica1777, Front Office Manager at Holiday Inn UticaResponded 13 August 2015
Thank you for taking the time to let us know about your recent stay with us. We are glad to see we made you comfortable and a happy guest. We hope that if you ever return to the Utica area we will be your choice...More
US$120 - US$185 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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