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Ramada Newburgh/West Point

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Traveller (27)
Room & Suite (19)
Dining (4)
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Overview
  • Excellent9%
  • Very good15%
  • Average22%
  • Poor22%
  • Terrible32%
3 weeks ago
“Dirty bathroom, disgusting eating area! Beware”
15 Apr 2018
“Ants in the bed and on countertops”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Suites
Bar/Lounge
2 Star Hotel
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Additional information
Offers from Ramada Newburgh/West Point
Special Offer: Stay 2+ Nights, Save 20%
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Offers from Ramada Newburgh/West Point
Special Offer: Stay 2+ Nights, Save 20%
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Rooms
Jun. 10Jun. 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (940)
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81 - 85 of 916 reviews
Reviewed September 10, 2017 via mobile

I stayed at this hotel over the weekend. I am a frequent reviewer on trip advisor and I do so because I like to give an unbiased review of hotels that I visit. Especially when a lot of the other reviews are extremely negative. This...More

1  Thank tamesaor
Response from RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West PointResponded September 12, 2017

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our...More

Reviewed September 9, 2017

The bedsheets appear to be reused. The bedspreads as well. The manager had them changed and from then on our bedding appears to have been replaced daily so that was better. The lobby smells like body odor.More

Review collected in partnership with Ramada
Thank Steven E
Response from RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West PointResponded September 12, 2017

Thank you for taking the time to fill out this survey. Please accept my sincere apologies for the issues that you have addressed. I have addressed these issues with our staff so that we can take corrective actions. I thank you for your loyalty and...More

Reviewed September 9, 2017

No elevator service..not easy to maneuver to 2nd floor when having to use stairs and carry your luggage.. WiFi service was very very poor. If you were able to connect, you would loose it after a few minutes. After we checked out, I checked my...More

Review collected in partnership with Ramada
Thank Patty D
Response from RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West PointResponded September 12, 2017

Dear Valued Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience...More

Reviewed September 7, 2017

I stayed in this resort because the wedding i was in had rooms on block. I must say that I should have just stayed somewhere else. The hotel is extremely worn (torn wall paper throughout, carpets are disgusting/ dirty) I stayed in room 158 and...More

Review collected in partnership with Ramada
Thank johnlO5945RG
Response from RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West PointResponded September 12, 2017

I apologize for your inconvenience. One of our key priorities is to provide the highest level of friendly and courteous service as well as a variety of services and amenities. Thank you for bringing this matter to my attention. I will be sharing this with...More

Reviewed September 6, 2017

This place needs work. The lobby is fairly nice. The room we had was around 98* and the AC was not capable of cooling the room below 78*. The ceiling had pretty severe water damage, the court yard looks like Beruit in the 70's. No...More

Review collected in partnership with Ramada
Thank stevenaC8785UC
Response from RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West PointResponded September 12, 2017

Dear Valued Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Breakfast included
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$92 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Suites, Family Rooms
Details
Price range
US$92 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Suites, Family Rooms
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Traveller (27)
Room & Suite (19)
Dining (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Dan7702
July 26, 2016|
AnswerShow all 17 answers
Response from RAMADANEWBURGH1289 | Property representative |
No we don't have a elevator.
0
Votes
Joysiah
August 15, 2015|
Answer
Response from Neema G |
Yes we Have a Short line Bus Station with in 1 mile and Beacon Train station is 7 Miles from Hotel.
0
Votes
Room Tips
"No comment!!!"
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"No good rooms."
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"Don't choose any room"
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"Request an updated room."
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