Holiday Inn Express & Suites Niagara Falls, an IHG Hotel

Holiday Inn Express & Suites Niagara Falls, an IHG Hotel

                  tv, fridge, microwave in room
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Guest Room
Room & Suite (37)
Bakery goods & Fresh HOT Signature Cinnamon Rolls for breakfast!
Dining (10)

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About

4.0
#13 of 52 hotels in Niagara Falls
4.0 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Welcome to the Holiday Inn Express Niagara Falls, New York! Located just a few miles from the Niagara Falls State Park, guests of our hotel are sure to enjoy our premium amenities and close proximity to the Niagara Falls International Airport (IAG) area dining and shopping district. There is no shortage of things to do in Niagara Falls, here you can ride the Maid of the Mist, explore the Cave of the Winds visit the Aquarium of Niagara Falls, capture the thrill of Rainbow Air helicopters, hike the Gorge, view Niagara Falls at its fullest glory, relax at the Seneca Niagara Casino & Resorts or shop at the Fashion Outlets of Niagara. Business travelers coming to Niagara Falls will be sure to appreciate our top-of-the-line business amenities, which include an on-site meeting room, computer access, free high-speed, wireless, and wired Internet access along with copy, mail, and fax services. We encourage our guests to take advantage of our indoor pool, laundry facilities, and Fitness Center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Vending machine
Meeting rooms
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Classic
Family
Languages Spoken
English, Hindi
Hotel links
Special Offer:Book summer and save 20% or more at participating IHG hotels.

Location

10111 Niagara Falls Blvd, Niagara Falls, NY 14304-2780
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 39 out of 100
39
Buffalo Niagara Intl Airport
24.7 km
See all flights
Niagara Falls Intl Airport
565Reviews18Q+A88Room tips
Traveller rating
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Detailed Reviews
CJ O wrote a review Mar 2023
East Bethany, New York125 contributions35 helpful votes
+1
Hotel's Favourite
5.0 of 5 bubbles
Everything is clean and serviceable. Booked a night just to keep points that were about to expire, and to meet an old college friend for lunch tomorrow at the Olympic/Olympia? down the road (highly reccomend!) Honestly, I just booked the cheapest HIE on the site through the rewards program, and it's fine. Like some reviews mentioned, it is more dated than a brand new HIE, but nothing concerning. We always stay at HIE and only recently discovered the rewards program (Duh...lol) I usually travel with my ten year old and I would have no problem bringing her here. I know the 'hood is not the best, but I grew up down the boulevard in Amherst and am framiliar with the area. It's kinda fun to take the old way to the falls, down NF Blvd, and see the really old motels (definitely do not stay in any of those!) This hotel is just across from Niagara Falls international Airport, and it's about 8-10 miles to the falls/park. Many reviews I see are for the wrong hotel, the downtown HIE, where the rates are similar, but parking is $17. It is free here during your stay. I would call this a basic, family friendly and very budget friendly place to stay. If a *newer* interior matters to you, try the other Niagara Falls Blvd location in Tonawanda. About 10min away. That one is more updated, modern furnishings, etc. We have stayed there too.I don't care about stuff like that, this I fine. It's a place to sleep, and relax, it's clean and the staff were fantastic upon check in. I used to be a maid, I always bring Lysol wipes and go over everything major, the surfaces were clean. The maids are doing a good job. Lampshade is a little dusty and the room could use another lamp and an easy chair, but I am sure they will remodel soon. All in all, any HIE is a good place to stay. You know what to expect and the rewards program is great. Beds are always comfortable, linen clean. Free wifi and decentTV. If you have kids the will love the pool, and there is a workout center and free breakfast as well. HIE is a good affordable brand, and after an awful, and kind of hilarious "Motel (insert number after 5 here)" stay in Syracuse 3 years ago, we will always book HIE. I learned my lesson, anything can be made to look nice on cheapo booking sites online. You know what you are getting with any IHG brand. Fair prices and a good basic to modern room that is clean.
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Date of stay: March 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debra3070 wrote a review Jul 2021
Chicago, Illinois14 contributions3 helpful votes
3.0 of 5 bubbles
The staff were great, but over the hotel was not up to the standard that I am used to from Holiday Inn Express. Furniture in the room and public areas were worn and stained, room was mostly clean but some areas like the lamps and chair backs were dusty. Appreciate the fact they have an arrangement with the local trolley to take you into town for free, but we were not advised we needed masks to board. As we were a large group the trolley driver was good enough to let us board anyway. Internet was very slow.
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Date of stay: July 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew B wrote a review Mar 2022
Somerville, Massachusetts1,287 contribution133 helpful votes
4.0 of 5 bubbles
The staff here were professional, friendly and helpful. The hotel property is clean and well maintained. The bed was very comfortable. The water got hot quickly. The shower’s water pressure was adequate yet I would have liked it a bit stronger. I was in a room with two queen beds. There was enough room for me to stretch out and relax. If there was another person with me we would still have had enough room. Yet if there were four people it would have been a bit crowded. The hotel is conveniently located to touristy places and restaurants. THe hotel is reasonably priced. Yet it seemed a bit much to add $15 to park at the hotel’s parking lot
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Date of stay: March 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gascity wrote a review Jul 2020
Indianapolis11 contributions1 helpful vote
3.0 of 5 bubbles
Stayed two nights end of June 2020, and when we drove up, hotel appeared to be recently built. Check in was fine, and due to COVID 19, was not crowded. Could definitely smell disinfectant being used. No breakfast bar but they would prepare you take out sack of pre-packaged items of your choice. Beds were fine but others furniture was clean but very worn and dated. And the bathroom was large but the toilets were very low with nothing near to hold on if you needed a little help.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cindy Williams, General Manager at Holiday Inn Express & Suites Niagara Falls, an IHG Hotel
Responded Jul 7, 2020
Thank you for the feedback. We hope to see you again soon.
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valsinnj wrote a review Sep 2020
Manville7 contributions2 helpful votes
3.0 of 5 bubbles
Stayed for two nights over Labor Day weekend. Room was just clean enough but in total furniture and fixtures have seen their lifetime. Common areas could use a good wipe down and spider webs removed from doorways. I found it ridiculous that they charge their guests for parking.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cindy Williams, General Manager at Holiday Inn Express & Suites Niagara Falls, an IHG Hotel
Responded Sep 14, 2020
Dear Valsinnj, Thanks for taking the time to share your experience. We appreciate the feedback from our guests and please know that your concerns are our concerns. I am not sure about the parking fee you mentioned as we do not charge for daily parking, we do however charge for parking if you choose to park your car when flying out of the Niagara airport. If you feel you were charged in error please reach out to the hotel directly. We hope to see you again soon.
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Colleen M wrote a review Aug 2022
Newark, New York20 contributions47 helpful votes
3.0 of 5 bubbles
We stayed here for one night. I wouldn’t want to stay more than that probably. It was ok. The price on a Saturday was WAY too high for this hotel. The room smelled very musty upon entering. It ended up making all of us stuff up through the night, which went away after we left. The bathroom needed some repairs, but was clean enough. The carpet was stained badly in spots and one spot was sticky when I stepped on it accidentally. GROSS! There was lots of dust on the lamp base on the night stand. The curtains had holes in them and so did the bed sheet. We were woken up in the middle of the night by very loud footsteps above us. I don’t know if the people were being extra loud or if the ceilings were just so thin you’d always hear footsteps. The positives were, the bed was comfortable, the front desk attendant was friendly, and breakfast was very good for an included breakfast. If the room could get some much needed deep cleaning and repairs and throw out sheets with holes, this could be a very nice property. I would never spend what we did to stay here again though.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Niagara Falls, an IHG Hotel
Responded Aug 29, 2022
Hello, Colleen M Thank you for leaving your opinion and choosing our establishment. It's crucial for our improvement and allows us to make proper adjustments to offer you and all guests a better service in future stays. I have taken the details you encountered to our management for appropriate action. I apologize for the situation. Our local team is addressing all of them as we speak. Nothing makes us happier than delivering the best experience to our beloved guests. We look forward to serving you again. I'm sure you'll love the changes and improvements. Alejandro G. Case Manager IHGService
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JAB727 wrote a review Feb 2024
Philadelphia, Pennsylvania19 contributions10 helpful votes
2.0 of 5 bubbles
I just wished I took pictures of my room...the lamp shades were crack needing a replacement. the carpet was dirty. The one chair in the room was torn up. Bobby, who works in the breakfast area was the best he is very friendly and made sure the tables stayed clean and the food was stocked at all times.
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Date of stay: January 2024
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: The hotel is in a great location to Niagara falls, just about a 10 minute drive. very close to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Niagara Falls, an IHG Hotel
Responded Feb 26, 2024
Hi JAB727, Thank you for staying at the Holiday Inn Express & Suites Niagara Falls and letting us know about your experience. In our property, the staffed strives to provide a quality stay enjoyable for all guests. I saw your evaluation and am sorry that your stay lacked our usual flair and service. I know you have options when reserving and chose us because we are different. I shared your remarks with our area managers and created a plan to rectify our errors to avoid events like this from happening in the future. Again, thank you for your review. We look forward to hearing from you and being of further assistance you on your next travel. Warm wishes, Oscar C. Case Manager IHG Service
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Janet04081079 wrote a review Apr 2022
Peterborough, Canada69 contributions7 helpful votes
1.0 of 5 bubbles
Stayed 2 nights April 8- 10.. got to room rough shape. Went to night staff was informed Yes many rooms are in bad shape.. no revenue to upgrade rooms.. offered$ 20.00 Discount for each night. Didn’t get another room as the next one could have been just as bad. Had a 90 year old mother who was tired from 4 hour road trip. So we stayed in that room. Had to use towel on seats of chairs as they were threadbare. Had No housekeeping all weekend. Left Sunday morning, within 1 -1 1/2 hrs , realized we had left passports in room. Called they were there went back. Got visa bill 3 days later, they charged us for damage to room. Said desk top was ruined and charged me 259. Canadian for the damages. They then said they told me about this already.. did not say a word. Hotel management would not call me to discuss. Called IHG customer care .. they didn’t do anything either.. what a deplorable way to treat customers
I would not recommend this hotel to any one. The hotel clerk stated that they were not able to do room upgrades as Covid had effected their revenue. Is this how they get funds to do upgrades by scamming their customers… SHAME!!! I will need to think twice before going back to a Holiday Inn property
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Date of stay: April 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Would not stay here!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Randy A wrote a review Jul 2021
Sackets Harbor, New York77 contributions41 helpful votes
5.0 of 5 bubbles
This hotel worked out very well for us. It was clean, pet friendly, well-managed and they had a very good breakfast. They were very busy on July 4 weekend and there was a bit of a line for the hot breakfast. But, the breakfast attendant, Bobby, did a great job and he kept his upbeat, positive attitude despite the pressure of a big crowd and the COVID requirement that he prepare every plate himself and then hand it to the guests.
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuiWong wrote a review Dec 2022
Aurora, Canada4,844 contributions282 helpful votes
+1
3.0 of 5 bubbles
We stayed for one night and chose the hotel based on location. We had a suite on the 4th floor. Room was spacious. The two queen beds are very comfortable. The bathroom is dated and the shower curtain was torn. Good Dove products provided.
We planned on using the pullout couch but the mattress was soiled and it felt like you were lying on top of metal springs. We called the front desk for a cot and extra bedding. The cot was promptly delivered but a thin 5” mattress still felt like you were sleeping on top of metal springs!
Clinch and arm chairs very dated and worn. It looks like furniture from a garage sale. Lamp shades have small holes and carpet has visible dirt especially in corners.
Overall, one night is fine.
Overall, one night was fine
Complimentary breakfast is wonderful. Lots of selection. Gym was decent too
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Niagara Falls, an IHG Hotel
Responded Dec 19, 2022
Hello guiw, Thank you for your overnight stay with us and for taking the time to leave us feedback. I am glad that the hotel location and breakfast experience worked for you. We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments, and I am certain that the steps that will be taken will improve your next visits with us. I hope to welcome you back! Best regards, Clayton G. Case Manager IHGService
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Anil K asked a question Jun 2021
Seattle, Washington3 contributions
Do you allow cats?
sarah w asked a question Jun 2019
Matlacha, Florida33 contributions4 helpful votes
Does the hotel have a shuttle service to Niagara international airport?
Answer from lholmok
South Orange, New Jersey17 contributions2 helpful votes
I am not sure since we drove. I would give them a call to verify this but I do not recall seeing a shuttle bus.
jprhi asked a question Mar 2019
Toronto, Canada1 contribution
Hello, do you offer a park and fly package and wha is the rate?
Angela l asked a question Aug 2017
Is this hotel on the USA side?
Answer from anandarup b
Dallas, Texas156 contributions73 helpful votes
Yes, this is on the US side and about 10 minutes drive to the falls.
JAB727 wrote a tip Feb 2024
Philadelphia, Pennsylvania19 contributions10 helpful votes
2.0 of 5 bubbles
"The hotel is in a great location to Niagara falls, just about a 10 minute drive. very close to the Niagara International Airport. "
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Brian k wrote a tip Oct 2023
1 contribution
2.0 of 5 bubbles
"Stay somewhere else."
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ed c wrote a tip Jul 2023
3 contributions
5.0 of 5 bubbles
"Staff is very easy going and are human. Treat them as such. Most of the staff are locals and have awesome suggestions. "
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Jeff H wrote a tip Jul 2023
Sarasota, Florida3 contributions1 helpful vote
4.0 of 5 bubbles
"Don't let the exterior of your room fool you. Once you get in the rooms are perfect."
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WindSister04 wrote a tip Jul 2023
43 contributions51 helpful votes
1.0 of 5 bubbles
"Find somewhere else to go."
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Not the right property for you?
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PRICE RANGE
C$173 - C$305 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express & suites niagara falls hotel niagara falls, holiday inn express and suites niagara falls, holiday inn express niagara falls
LOCATION
United StatesNew YorkNiagara Falls
NUMBER OF ROOMS
87
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Holiday Inn Express & Suites Niagara Falls, an IHG Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Holiday Inn Express & Suites Niagara Falls, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Niagara Falls, an IHG Hotel?
Nearby attractions include Whirlpool State Park (6.9 km), Fashion Outlets of Niagara Falls, USA (2.6 km), and Niagara Aerospace Museum (2.7 km).
What are some of the property amenities at Holiday Inn Express & Suites Niagara Falls, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Niagara Falls, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Niagara Falls, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Niagara Falls, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Niagara Falls, an IHG Hotel?
Conveniently located restaurants include De Dee's Dairy, The Griffon Gastropub, and The Marketside.
Are there opportunities to exercise at Holiday Inn Express & Suites Niagara Falls, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Express & Suites Niagara Falls, an IHG Hotel have airport transportation?
Yes, Holiday Inn Express & Suites Niagara Falls, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express & Suites Niagara Falls, an IHG Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Niagara Falls, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Niagara Falls, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
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