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Holiday Inn Express & Suites Niagara Falls

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Holiday Inn Express & Suites Niagara Falls
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449 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Niagara Falls
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Showing 431: English reviews
Walldorf, Germany
Reviewed 20 September 2014

There is really nothing to complain about at this place, it's a typical HIE. Staff was friendly, room nice and clean, breakfast, well, as it usually is in these places. If you want to stay close to the airport (KIAG) it's perfect. If you intend to visit the falls, you may want to check hotels closer by, as they might...

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Helpful?
1Thank terbang
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Terbang Thank you for your recent stay at the Holiday Inn Express Niagara Falls. We are glad that are commitment to hospitality showed in your recent stay and we look forward to hosting you again on your next trip to Niagara Falls.

Boston, Massachusetts
Reviewed 16 September 2014 via mobile

Stayed here for a couple nights with my girlfriends on a trip to see the falls. We decided to stay away from the falls and border and chose here. The hotel was up to usual Holiday Inn Express standards. Good sized clean rooms, comfortable beds, fairly modern, breakfast buffet, and other good amenities. The neighborhood leaves alot to be desired....

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Helpful?
Thank BrittyBearBoston2
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear BrittyBearBoston2 Thank you for choosing to stay smart with us at the Holiday Inn Express Niagara Falls and taking the time to review our property. It is true that we are located away from the falls, but most people prefer our location as it is closer to the shopping and dining options. In terms of being a "sketchy" location,...

Pickering, Canada
Reviewed 3 September 2014 via mobile

Stayed for one day for a shopping trip. Location is great its 5mins drive to the outlet mall and probably 20mins drive to shopping in amherst and other areas. clean and descent size rooms with very welcoming staff. There is free wifi and cable on tv including HBO. Complimentary breakfast is very descent and a good spread but i suppose...

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Helpful?
1Thank SuzNamJoe
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear SuzNamJoe Thank you for choosing to stay smart at the Holiday Inn Express Niagara Falls and taking the time to review our property. We appreciate the feedback regarding your current stay and will do our best to make the necessary improvements. We look forward to hosing you again in the future. Thank you.

Reviewed 2 September 2014

This is the second time we stay at a Holiday Inn Express and it is always a great stay! The staff is great and rooms are very comfortable and clean; for breakfast there are a lot of options and everything is good. I would def stay here again!

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Helpful?
Thank Paula C
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Paula C Thank your for choosing to stay smart at the Holiday Inn Express Niagara Falls and taking the time to review our property. Customer feedback is vital to our running a proper operation and we are glad you enjoyed your stay. We look forward to hosting you again in the future. Thank you.

Lee, Massachusetts
Reviewed 30 August 2014

We go across the border shopping a few times a year. And always stay at this location. It is always spotlessly clean and the staff are amazingly friendly. The breakfast has plenty of options both hot and cold. Cant wait to get down there again for some xmas shopping

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Helpful?
1Thank Canada_shrimper
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Canada_Shrimper Thank you for taking the time to review our property and being a repeat customer at your property. We are glad that our dedication to hospitality has showed in your visits. We look forward to your next visit! Thank you.

Guelph, Canada
Reviewed 29 August 2014

Were shopping in the area and this hotel has a great location as you are within 10 minutes of everything. The hotel was clean and the staff was more then friendly. Pool area had no hot tub...but was clean and we enjoyed a swim. The breakfast is always good at H.I Express...and this was no different. Was clean and the...

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Helpful?
2Thank P R
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear PR Thank you for choosing to "Stay Smart" with us at the Holiday Inn Express Niagara Falls. We are glad you enjoyed your stay and pleased that our focus on top notch hospitality showed during your visit. We look forward to hosting you again in the future. Thank you.

Lisle, Illinois
Reviewed 26 August 2014

We stayed one night while traveling and selected this property for being dog friendly. We felt the nightly room rate was high being a small room in an Express hotel. The pet fee should also be prorated depending on the length of stay. The location is unusual but realize they are accomodating visitors to Niagra Falls. Breakfast was was fine,...

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Helpful?
2Thank TravelBaseballMom2
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear TravelBaseball Thank you for your recent stay at the Holiday Inn Express Niagara Falls. We are sorry that you felt the rate was high but summer is peak season and we are competitively priced to other hotels in the area. We are glad the staff was helpful and we look forward to seeing you again in the future. Thank...

Ashburnham, Massachusetts
Reviewed 24 August 2014

We spent 2 nights at this hotel on our 42nd aniversary road trip. The check-in staff was great. Upon entering our room the smell of cigarette smoke was strong. Since we reserved a non-smoking room we returned to front desk to express our displeasure with the room. The ladies at the desk were very apologetic and assigned us a new...

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Helpful?
1Thank Gerard L
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Gerard L Thank you for your recent stay and taking the time to review our property. We apologize about the cigarette smell. We are a non smoking facility and obviously a guest did not comply with the house rules. Glad that you enjoyed the rest of your stay and we look forward to hosting you again in the future....

Cape May, New Jersey
Reviewed 19 August 2014 via mobile

We had a great experience here. Stayed from 8/14-8/16 for our anniversary. The room was clean. The sheets were clean. The bed was very firm and uncomfortable... Room for improvement in that department. Hot breakfast every morning was adequate. The pool was ok- small but indoor, but the water was very chilly! The ladies at the front desk were wonderful!...

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Helpful?
1Thank pattigal
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Pattigal Thank you for taking the time to "Stay Smart" at the Holiday Inn Express Niagara Falls. We are glad you enjoyed your stay and sorry that the pool was not as warm as you desired. We look forward to hosting you again on your next stay to the area. Thank you.

Millersburg, Ohio, United States
Reviewed 2 August 2014

My wife and I stayed two nights, and were very impressed with how clean and quiet the hotel was. The staff was very accommodating, even to the point of allowing us to use the lobby after we had already checked out, and rain had changed out plans. The owner said she is sold out every night during the summer. With...

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Helpful?
1Thank Bruce S
psaran, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Bruce S Thank you for your recent stay and taking the time to review our property. Our top priority is customer satisfaction and we are glad it showed during your stay. We look forward to hosting you again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel in Niagara Falls, New York Located just a few miles from Niagara Falls in Canada, guests of our Niagara Falls, NY hotel are sure to enjoy our premium amenities and close proximity to Niagara Falls International Airport (IAG) and to one of the greatest natural wonders in the world. There is no shortage of things to do in Niagara Falls, NY. Everything and everyone revolve around this breathtaking natural wonder that is just seven miles from our hotel in Niagara Falls. Here, you can ride the Maid of the Mist, visit the Aquarium of Niagara Falls, take the Journey Behind the Falls or travel the short distance to Canada and view Niagara Falls at its fullest glory. Other nearby attractions include Murphy's Orchard and Seneca Niagara Casino. Business travelers going to Niagara Falls, New York are sure to appreciate our top-of-the-line business amenities, which include an on-site conference room, computer access, free high-speed, wireless and wired Internet access along with courier, copy, mail and fax services. We encourage guests of our Niagara Falls, NY hotel to take advantage of our indoor pool and fitness center. Every morning, we serve a complimentary hot breakfast bar that features our signature cinnamon rolls. Make your reservation at our choice hotel in New York today to take advantage of our great Niagara Falls, NY hotel room deals and rates. ... more   less 

Additional Information about Holiday Inn Express & Suites Niagara Falls

Address: 10111 Niagara Falls Boulevard, Niagara Falls, NY 14304
Region: United States > New York > Niagara Falls
Price Range: $116 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Niagara Falls 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Niagara Falls Hotel Niagara Falls
Holiday Inn Express And Suites Niagara Falls
Holiday Inn Express Niagara Falls
Hotel Style:
#1 Business Hotel in Niagara Falls
#7 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Niagara Falls staff and other travellers.
12 questions
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Pinehurst, North Carolina
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Niagara Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are quite large and very comfortable. Modern”
 of 5 bubbles cathleenw920, 3 Feb 2017 | Read review
“Do not get the Jacuzzi suite on the ground floor”
 of 5 bubbles ManyFirstsTogether97, 11 Dec 2016 | Read review
“We have stayed on every floor although we prefer to be at the back as it is quiet.”
 of 5 bubbles JP892, 27 Nov 2016 | Read review
“Rooms at end of halls provided good views from different vantage points and were very quiet.”
 of 5 bubbles fbradshaw789, 10 Nov 2016 | Read review
“On the backside, away from the highway, is better”
 of 5 bubbles EnjoyTravelAlways, 29 Oct 2016 | Read review
5 of 5