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Holiday Inn Express & Suites Niagara Falls

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Traveller (52)
Room & Suite (28)
Dining (4)
Overview
  • Excellent40%
  • Very good38%
  • Average13%
  • Poor3%
  • Terrible6%
Travellers talk about
“front desk”(73 reviews)
“hi express”(6 reviews)
“cinnamon rolls”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Reviews (490)
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All reviewsfront deskhi expresscinnamon rollsoutlet mallshopping tripshort drivewould stay here againyogurtstayed here for one nightwould highly recommend this hotelbuffalo airportthe breakfast areanice breakfastmini fridgebreakfast was includedfree parkingindoor pool
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21 - 25 of 470 reviews
Reviewed 27 August 2017

Thank you to the amazing staff for a quick check in, room selection and early morning check out. Had to check out before 5 am to get on the road to Boston and the staff made sure there were some breakfast items and fresh coffee...More

Thank DoubleOught00
Reviewed 26 August 2017

This hotel is approximately 7 miles from Niagara Falls. Front desk staff is friendly and helpful. Hotel and rooms are immaculate and comfortable. Front desk has a map of all restaurants in surrounding area and they get you in the right direction. Breakfast was outstanding....More

Thank ChesmoRR
Reviewed 24 August 2017 via mobile

We stayed on the ground floor for one night. The room was clean and the beds so comfortable. Breakfast was included and delicious. This a great location for shopping. The staff were outstanding and so helpful. (Front desk clerks went above and beyond!) Will stay...More

Thank Melissa M
Reviewed 20 August 2017 via mobile

We had a fine night in this older, somewhat dated hotel. The staff were very nice and friendly. I thought the bed might be too firm, but we both slept good. Things looked a little worn, but all in all satisfactory for our purposes. Breakfast...More

Thank VermontFay
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Niagara FallsResponded 3 September 2017

Hi VermontFay, Thanks for choosing Holiday Inn Express Niagara Falls, NY and leaving feedback. I am glad you had a restful night despite the outdated condition of our property. I am sorry for the letdown. Your comments will be used by hotel management for improvements....More

Reviewed 10 August 2017

We stayed here one night to see the fallas and this hotel turned out great. When we first arrived here at check in the staff was really friendly and the elevators worked perfect and are room was nice and very clean and the beds were...More

Thank Boogie J
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$100 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Niagara Falls
#7 Romantic Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Niagara Falls
#7 Romantic Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (52)
Room & Suite (28)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Angela N
21 August 2017|
AnswerShow all 3 answers
Response from Ruplogin | Reviewed this property |
Yes, this is on the US side and about 10 minutes drive to the falls.
0
Votes
fdnyrescue1
4 July 2017|
AnswerShow all 3 answers
Response from shalomsaint | Reviewed this property |
No we drove
1
Vote
Venugopal R
13 February 2017|
AnswerShow all 6 answers
Response from HIENFMgmt | Property representative |
No, we do not have smoking rooms. We only allow smoking outside the hotel.
0
Votes
Room Tips
"Suite was near elevator so might not be as desirable as some hotels."
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"The rooms are large and comfortable."
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"Upper floor on the south side away from Niagara Falls Blvd."
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"All rooms are great but the ones facing the airport have some road noise."
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