Comfort Inn & Suites

Comfort Inn & Suites

Traveller (28)
Room & Suite (30)
Dining (4)

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Breakfast included
C$184
Breakfast included
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C$184
Breakfast included
C$182
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#21 of 52 hotels in Niagara Falls
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Each room is equipped with 43" televisions, microwaves, refrigerators, complimentary wi-fi, coffee and tea. Complimentary continental breakfast is available everyday with an assortment of hot and cold options.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Highchairs available
Business Centre with Internet Access
Gift shop
Parking
Wifi
Indoor pool
Breakfast available
Breakfast buffet
Complimentary tea
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
24-hour front desk
Laundry service
Room features
Air conditioning
Housekeeping
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Charming
Family
Languages Spoken
English
Hotel links
Special Offer:Book Direct For Lowest Price!
69Reviews3Q+A16Room tips
Traveller rating
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Detailed Reviews
Sally T wrote a review Jun 2022
North Stonington, Connecticut6 contributions1 helpful vote
Hotel's Favourite
5.0 of 5 bubbles
Super clean rooms and friendly staff. Good breakfast choices including Belgian waffles, bacon or sausage, yogurt, baked goods. Saltwater pool opens to outdoors. Comfy beds. Only about 10 minutes from the falls but removed from the chaos.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Ask for a room without a connecting door, they are not very soundproof.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shirley W wrote a review Aug 2021
New Kent, Virginia181 contributions81 helpful votes
4.0 of 5 bubbles
The best part about this hotel was it's location. It backed up to the Niagara Falls State Park so it was easy to walk there as well as its proximity to the food trucks and shops in the city. We liked that you could park your own car as opposed to valet parking. It was easy to come and go. As far as the actual hotel is concerned, it was clean and the staff was pleasant, both of which we appreciated. The downside is the breakfast was a breakfast sandwich and a bag with a piece of fruit/muffin or danish. We enjoyed this hotel very much but I will say the worst part about it was the coffee. There was no 24-hour coffee available. There was a coffeepot in the room with coffee packets and when breakfast was served starting at 7:00am, there was coffee served then but both the in-room coffee and the breakfast room coffee was the worst coffee I think I've ever had...and I'm not picky. The good news is there is a coffee shop within short walking distance, The Spot, that offers a great coffee selection as well as breakfast, brunch sandwiches, desserts and most anything you'd like to eat from a coffee shop. It was beautifully decorated with fun seating.
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Date of stay: July 2021
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linda Freeburn wrote a review Oct 2021
Woodstock, Canada16 contributions15 helpful votes
4.0 of 5 bubbles
Almost perfect.....Check in was amazingly friendly with "Asha" ( sorry if I'm saying it wrong girl ) Room, beds, sink area bathtub area and balcony were all pristine clean. The tub is extremely slippery though and unsafe so we had to put a hand towel in bottom for safety. The breakfast room was extremely overpacked and no way to social distance getting food. I was getting some eggs and another person came and grabbed the other tongs and got sausages while I was getting eggs. I told her that was unnecessary and could've waited for me to get mine, but she swore at me and walked away. I then got silverware and sat down unknown that my silverware was all dirty and previously used. I went and looked and found dirty dishes and silverware at one end of room on counters next to cereal and muffins. Neither should even be stacked up there. All dirty dishes and utensils should be put in secondary room where staff were standing or in a bin so guests know so they don't put food on dirty plates and use dirty utensils.
I know who to blame abd file against if I get any sickness. With cross contamination and covid-19 previous used dishes should be completely separate from guests and food
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
beerstein wrote a review Aug 2023
Toronto, Canada19 contributions5 helpful votes
2.0 of 5 bubbles
Our stay started off with a room that was 96F and a broken phone. We were immediately given another room.
On the second night in our room we discovered we had a new colony of ants living with us. At this point we hadn't eaten in our 3rd floor room. There were no other rooms available and that was our last night so we just did our best.

The staff were great and tried their best but I don't appreciate being told I'd receive a larger discount to then have the manager never contact us about what went on to cut it in half of what was originally offered. Had to get our booking website involved to get a response from them.

Pros:
Location is near many shopping areas and not far from the border
Breakfast wasn't bad at all and sufficient for a family with kids
Staff were very attentive and trying their best other than manager
TV has a decent channel selection

Cons:
No views other then a Home Depot
Cleanliness clearly an issue
Hallways other then main level are all very muggy
Pool is much smaller than you think
Manager doesn't honour what staff offered
One bed is a foot away from large air conditioning unit
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Date of stay: August 2023
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caitlin M. wrote a review Aug 2020
Manasquan, New Jersey4 contributions1 helpful vote
1.0 of 5 bubbles
If you want to be able to hear every single noise your neighbors make, then this is the place for you! The walls are literally paper thin. We could hear the people breathing in the rooms next to us. The best part is that the ceilings are also paper thin. So, the slightest footsteps above us sounded like giants stomping overhead. The bathrooms were also not properly cleaned as we found so many hairs all over the shower and floors upon check in.

Also, make sure you are reserving the correct Comfort Inn. There are 2 in the area and this one is 10 minutes from the falls.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John P wrote a review Sep 2023
10 contributions6 helpful votes
5.0 of 5 bubbles
Whilst on a weeks vacation in New York, and staying at the Midtown Hilton, which has not exceeded my 1* expectations. We decided to drive up to Niagara Falls and booked a night in the ‘Comfort Suite Hotel’.

On arrival the receptionist was upbeat and friendly (something we had yet to get in MHNY). She checked us in, informed us there was complimentary hot drinks available 24/7 ( again nothing like this available in the MHNY).

On entry to our room I was amazed to find 2 double beds, fridge, microwave, kettle and more complimentary tea/coffee etc.

We investigated a night tour of the falls, and whilst checking the Hotel address with the receptionist, she said you don’t need to book a tour you can just drive up and watch the fireworks from the park! Result.

Having spent 4 disappointing days in what is supposed to be an upmarket NY hotel, I have found this short stay here in Niagara to be a refreshing and uplifting experience.

Looking for a family style, but group hotel, the this is the one for you.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DenGourmand wrote a review Aug 2020
Wallingford, Connecticut251 contributions158 helpful votes
4.0 of 5 bubbles
A terrific location as it abuts Niagara Falls State Park. I don't understand the reviews about road noise, as there was none for our stay on Thursday and Friday nights. Nice rooms, good water pressure, firm beds and clean room. They could do a much better job with the "buffet" breakfast- yogurt, coffee, muffins and donuts are insufficient. That being said, we would not hesitate to stay here again.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lifeguardonduty wrote a review Nov 2022
Toronto, Canada128 contributions82 helpful votes
4.0 of 5 bubbles
This hotel fills all my requests: good reviews, free parking, breakfast included, pool, and in a safe area. This hotel was a decent last minute find. We decided to go away for a night when we were getting ready for work. We booked at 9am and arrived at 5:30pm after work the same day. The hotel is clean but there was a strong odor when we arrived. Indescribable - clean perfume product type of odor. We were on the 4th floor king suite. The room was clean, including the couch. Some aging was noticed on the ceiling. The furnace/cooling unit was loud making sleep difficult. The pillows for the bed were small making it challenging to get comfortable. The bed itself was cozy. Great tv selections including free HBO. This hotel was in a perfect location in proximity to the outlet mall, the falls, restaurants, and the Canadian border (like, 5 minutes!) However the walls are super thin. No fault of the hotel staff whatsoever but the guests in the room next to us blared their music at 7am. When we called the front desk the staff rectified it immediately. Our room was literally facing the elevators so we did hear guests coming and going at all hours. The elevator chimes were evident and we can live with that. Again, not the fault of the hotel staff but I wish guests had manners and used their indoor voices after 10pm. We would not hesitate to book here again. We had a good stay, especially given it was last minute.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pramod G wrote a review Jul 2022
Bhopal4 contributions4 helpful votes
1.0 of 5 bubbles
Very small room for the price, poor breakfast,breads exhausted this morning during breakfast,no refill.
Room not cleaned even though it was requested to house keeping staff while leaving the room,no house keeping available after 3 pm says the front desk.
Requested to provide trash bags and fresh towels, had to wait an hour.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tazzzz13 wrote a review Dec 2022
United States101 contributions35 helpful votes
5.0 of 5 bubbles
Nice place. Very comfortable beds (was tough to get out of bed). Which helped cause I was sore after a day of walking. Very safe area.

Breakfast was quite ample and a great attendant who kept it well stocked. Pantry area for snacks also had a few gift items for sale.

The only suggestion is the front desk agents should really stand when checking in/out guests.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LaMoglieItaliana asked a question Nov 2018
Ontario, Canada155 contributions73 helpful votes
Do you provide airport shuttle and or 10 day parking?
Answer from Irene K
Algonquin, Illinois3 contributions6 helpful votes
We drove from Illinois so we never had to ask about an airport shuttle. The hotel has ample free self parking
Helen L asked a question Jun 2018
Helmetta, New Jersey3 contributions1 helpful vote
Do you have connecting rooms?
Answer from Sharky442
Bear, Delaware34 contributions14 helpful votes
No, They're all separated.
Poonam B asked a question Apr 2018
New Delhi, India1 contribution
How far are the falls from the hotel
Patricia H wrote a tip Dec 2023
Northwood, Ohio33 contributions2 helpful votes
4.0 of 5 bubbles
"Avoid this property if you have any breathing difficulties or lung disease."
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sirafro2000 wrote a tip Aug 2023
Holly, Michigan25 contributions11 helpful votes
5.0 of 5 bubbles
"Great pool area for families"
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DoubleD1975 wrote a tip Oct 2022
Bowmanville, Canada25 contributions5 helpful votes
4.0 of 5 bubbles
"Breakfast can be busy so get down early."
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MFHoosier wrote a tip Oct 2022
Indiana77 contributions19 helpful votes
3.0 of 5 bubbles
"Ask for a room on the front side (even number). "
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PerilsofPeony wrote a tip Jul 2022
Rock Hill, South Carolina233 contributions110 helpful votes
4.0 of 5 bubbles
"Ask for a room towards the front."
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Not the right property for you?
There are more places to choose from in the Niagara Falls area.
PRICE RANGE
C$184 - C$319 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNiagara Falls
NUMBER OF ROOMS
82
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Comfort Inn & Suites - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Comfort Inn & Suites
Which popular attractions are close to Comfort Inn & Suites?
Nearby attractions include Regal Cinemas Niagara Falls 12 (0.4 km), The Capitol Theatre (0.3 km), and T.J.Maxx (1.0 km).
What are some of the property amenities at Comfort Inn & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Comfort Inn & Suites?
Guests can enjoy free breakfast and complimentary tea during their stay.
Is parking available at Comfort Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn & Suites?
Conveniently located restaurants include Fuji Grill, Portage Bakery, and Bob Evans.
Are there opportunities to exercise at Comfort Inn & Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are there any historical sites close to Comfort Inn & Suites?
Many travellers enjoy visiting Chippawa Battlefield Park (4.8 km), Toronto Power Generating Station (6.7 km), and Carillon Bell Tower (6.2 km).
Is Comfort Inn & Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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