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Traveller (583)
Room & Suite (683)
Dining (80)
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Overview
  • Excellent68%
  • Very good22%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“boutique hotel”(38 reviews)
“art deco”(32 reviews)
“floor lounge”(31 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Bar/Lounge
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (953)
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All reviewsboutique hotelart decofloor loungefree valet parkingoffice buildingtop floorsky view loungeobservation floorgated lotcorner roomcanadian sidefresh baked cookieswithin walking distancewafflesbeautiful hotelculinary institutevalet service
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1 - 5 of 904 reviews
Reviewed 1 week ago

Stayed here for one night with my husband celebrating our 30th wedding anniversary and were not disappointed. From the greeting when we arrived, the valet parking, comfortable surroundings and a warm hotel out of the snow we will definitely be recommending. Our room was spacious,...More

2  Thank thedixons24
Response from Doug U, General Manager at The GiacomoResponded 5 days ago

Happy 30th Anniversary! We are delighted you chose the Giacomo to be a part of your celebration! We thank you for your kind words of encouragement and hope to be a part of future celebrations. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel...More

Reviewed 1 week ago

I am on the road about 10 weeks a year, so I stay in a lot of hotels. In Niagara Falls, I used to stay at the Seneca Niagara - never again - THIS is the place! I found it on TA and wanted to...More

Thank Flharleygirl1508
Response from Doug U, General Manager at The GiacomoResponded 5 days ago

Thank you for choosing to try the Giacomo and posting such a nice review. It is so great that you loved your stay. We truly appreciate your kind words about the staff and the hotel. We look forward to welcoming you back in the future....More

Reviewed 1 week ago

We elected to stay on the US side and weren't disappointed. The Giacomo is a lovingly restored office building with condos and guest rooms. The decor is art deco and tastefully done. The accommodations were very comfortable, bathrooms was spacious, views were not back from...More

Thank Bruce W
Response from Doug U, General Manager at The GiacomoResponded 1 week ago

Thank you for choosing to stay at the Giacomo during your trip to Niagara Falls and for writing a review. It is great that you found your accommodations comfortable and our staff great. They will be happy to learn you would stay with us again...More

Reviewed 13 March 2018

We could not have been more impressed with this hotel and experience overall. We were celebrating an anniversary and we were greeted by the amazing Theresa who immediately took care of our car. The room was so gorgeous, clean and spacious. Theresa recommended a restaurant...More

1  Thank Lisa M
Response from Doug U, General Manager at The GiacomoResponded 14 March 2018

Happy Anniversary! We appreciate you making the Giacomo part of your celebration. Theresa will be delighted to know she helped make your stay memorable. Our complimentary breakfast is a great way to start the day and our warm cookies and milk a perfect ending. Our...More

Reviewed 12 March 2018 via mobile

My husband and I stayed here for 1 night for a little birthday getaway. The hotel staff was nice, room was spacious and clean. Loved the robes and the slippers! We were in walking distance to a lot of things, great location. The wine toast...More

1  Thank Katie E
Response from Doug U, General Manager at The GiacomoResponded 14 March 2018

Happy Birthday! Thank you for choosing the Giacomo for your birthday getaway and for writing a review. I am happy that you enjoyed your time with us. Our robes and slippers are very popular with our guests and I'm glad you loved them. It is...More

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Most Booked Properties in Niagara Falls, NY
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$108 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$108 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (583)
Room & Suite (683)
Dining (80)
Amenities (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
british56
15 April 2018|
AnswerShow all 3 answers
Response from Neil R | Reviewed this property |
Sorry, don’t know the answer to that. We were only there for a couple days and everything we wanted to see or do was in easy walking distance from this hotel. The hotel is great, rooms aren’t large but very comfortable.
0
Votes
nikkitravelbug
5 January 2018|
AnswerShow all 2 answers
Response from johnnyhuma |
NO they don’t. Sorry! The Sheraton is the ONLY hotel that offer FREE $80 Casino credits with ALL rooms. Also Sheraton is only hotel connected to Seneca Casino
1
Vote
Brooke V
17 December 2017|
AnswerShow all 7 answers
Response from Doug U | Property representative |
We offer complimentary valet parking to all of our guests. Pull in front of the building with your flashers on, come in and get checked in and we will take care of your car.
0
Votes
Room Tips
"Ask for a corner room - a bit more expensive but so worth it!"
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"Queen top floor 601! corner room!"
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"Every room is uniquely decorated. Common viewing room exceptional"
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"The suite is such a good value and I would highly recommend going this route."
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