We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Giacomo

Booking.comUS$167*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
The Giacomo
The Giacomo
Panoramas (24)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

853 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Giacomo
See the most recent reviews
Showing 809: English reviews
Albany, New York
Reviewed 1 February 2017

We had a great stay here. They have free valet parking, just pull to the side of the building. There were several people at check in and they were all extremely helpful and accommodating. They do a refundable 50.00 deposit/hold for room incidentals on your card above what you paid for the room upon check in and should be credited...

 Report
Helpful?
Thank nina a
Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying at the Giacomo. We appreciate your detailed positive review. We are delighted you had a great stay and were able to enjoy many of the amenities and services that we offer all of our guests. We hope to welcome you back to Niagara Falls and the Giacomo in the future. Regards, Doug Ujeski General Manager The...

Reviewed 30 January 2017 via mobile

Great service, beautiful accommodations, terrific location and the complimentary breakfast was very nice. Located equidistant from the falls and the Seneca Casino. Adjacent to the Niagara Falls Culinary Institute where you can sample dishes from future 5 star chefs.

 Report
Helpful?
Thank Bill D
Doug U, General Manager at The Giacomo, responded to this review

Thank you for choosing to stay at the Giacomo and posting a review. I am happy to hear that you found your accommodations beautiful, our location terrific and that you received great service. We hope you will return to the Giacomo the next time you come to Niagara Falls. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection...

Salem, Oregon
Reviewed 17 January 2017

When I was rushing to book a last minute trip to Niagara Falls, I lost sight during the booking process as to which hotels are located on either side of the US/Canadian border. When I got off of the train, we quickly realized that our hotel was on the Canadian side, and we didn't bring our passports. Things turned desperate...

 Report
Helpful?
4Thank WhyNot_1_2_Go
Doug U, General Manager at The Giacomo, responded to this review

We appreciate you writing a review and thank you for choosing to stay at the Giacomo. We are happy you enjoyed your stay at the Giacomo while you were in Niagara Falls and hope you will consider choosing the Giacomo again if you return to Niagara Falls in the future. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel...

State College, Pennsylvania
Reviewed 17 January 2017

Had a great great visit to this hotel in Jan 2017. We snuck up for a trip to see the Falls in the winter covered in ice. The hotel does free valet parking. It is a beautiful hotel done up in art deco design. The room was cozy, with two queen beds and a huge bathroom, perfect for my family...

 Report
Helpful?
1Thank Suzy S
Doug U, General Manager at The Giacomo, responded to this review

Thank you for choosing to stay at the Giacomo and posting a review. We appreciate your detailed feedback and are delighted you enjoyed your time with us. We look forward to seeing you again when the weather is warmer. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection Member

Reviewed 11 January 2017 via mobile

The hotel itself was amazing, the decor was to die for, the breakfast was selections, the staff was so kind and helpful, the location was perfect. Can't wait to go back! My favorite part was the beautiful sky view lounge that over looked the falls

 Report
Helpful?
Thank Lexie A
Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying at the Giacomo and posting a review. I am delighted to hear that you enjoyed your time with us. We all appreciate your kind words and look forward to your return in the future. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection Member

Reviewed 9 January 2017 via mobile

Very nice hotel! The staff was very helpful! We decided at the last minute leaving Boston that we would stop in Niagara Falls. We had thought we would stay just one night but ended up staying two after talking with the front desk staff. We are so glad we did. We had heard by so many people that you needed...

 Report
Helpful?
Thank Paula O
Doug U, General Manager at The Giacomo, responded to this review

It is fantastic that you enjoyed your stay at the Giacomo. Thank you for choosing us on your trip to Niagara Falls. We appreciate you posting a review and hope you will consider staying with us again the next time you are in Niagara Falls. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection Member

Brantford, Canada
Reviewed 8 January 2017 via mobile

Decided to stay overnight after some pre-Christmas shopping across the border. My first visit was in November and I was excited to bring my husband for a one night stay in this beautiful hotel. This stay I was given a corner king room facing the Falls that was just as gorgeous and comfortable as my first stay. Check-in was easy...

 Report
Helpful?
Thank CDNJehn
Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying at the Giacomo again and for posting a review. I will be sharing your kind words with the staff. They will be delighted to hear you enjoyed your time at the Giacomo and the impact they had. It is great you enjoyed many of the services and amenities we offer all of our guests. We look...

Las Vegas
Reviewed 6 January 2017

This hotel was very quaint and comfortable. The staff pleasant and helpful. The breakfast delicious. Mostly it's location, we were able to walk to many restaurants and stores, as well as attractions in the area..

 Report
Helpful?
1Thank jimn116
Doug U, General Manager at The Giacomo, responded to this review

Thank you for choosing the Giacomo while you were in Niagara Falls and writing a review. I am delighted that you found the hotel comfortable, the staff helpful and the breakfast delicious. We look forward to your return in the future. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection Member

Rochester, New York
Reviewed 4 January 2017

I purchased a gift card for my daughter last Christmas and she was unable to use it, so I decided to use it the night before New Year's Eve. I had a bad feeling about the gift card as when it arrived in the mail, it had no receipt, just the amount written on the gift envelope. So I printed...

 Report
Helpful?
Thank Patricia D
Doug U, General Manager at The Giacomo, responded to this review

Thank you for taking the time to post a review and for staying at the Giacomo. I am sorry that you were disappointed with your stay. I do apologize that we did not exceed your expectations let alone meet them. I will be discussing your feedback with the staff so we may learn to handle similar situations differenty in the...

Wylie, Texas
Reviewed 2 January 2017

This almost boutique style hotel has it all. A cozy bar for drinks and relaxing. Free hot breakfast for 2. While we were there they had Nightly Wine Tasting on the 19th floor in the lounge with a view. Curb service, Free valet. Fireplaces in our room with a Jacuzzi tub. Our view of the fireworks was superb. 5 star...

 Report
Helpful?
Thank Lrigsby
Doug U, General Manager at The Giacomo, responded to this review

We thank you for choosing to stay at the Giacomo during your trip to Niagara Falls. We appreciate your kind words and nice review. We are glad to hear you enjoyed so many aspects of your stay at the Giacomo. Our complimentary breakfast buffet is a great way to start the day and a cocktail in our lounge is the...

1,066 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (525)
Viewed
Hotel & Grounds (78)
Viewed
Room/Suite (98)
Viewed
Bathroom (38)
Viewed
View from Room (20)
Viewed
Dining (23)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (265)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (515)
Viewed
Amenities (5)
Viewed
Empire Suite (95)
Viewed
Majestic Suite (79)
Viewed
Niagara King Deluxe Room (32)
Viewed
Niagara Platinum Suite (43)
Viewed
Rainbow Grand Deluxe with Fireplace (37)
Viewed
Rainbow Grand Deluxe with Jacuzzi (37)
Viewed
Rapid Grand Deluxe with Jacuzzi and Fireplace (42)
Viewed
Dining (49)
Viewed
Splendore Suite (78)
Viewed
The Hotel (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (6)
Viewed
Dining (2)
Viewed
Other (10)
07/05/2017 08/05/2017
Hotels you might also like...
Also consider these accommodations in or near Niagara Falls
0.3 km away
Sheraton At The Falls
Sheraton At The Falls
#3 of 50 in Niagara Falls
1,765 reviews
0.2 km away
Comfort Inn The Pointe
Comfort Inn The Pointe
#5 of 50 in Niagara Falls
973 reviews
0.2 km away
The Red Coach Inn Historic Bed and Breakfast Hotel
Show Prices
Show Prices
Show Prices
0.4 km away
Seneca Niagara Resort & Casino
Seneca Niagara Resort & Casino
#8 of 50 in Niagara Falls
1,310 reviews
5.9 km away
Hampton Inn Niagara Falls / Blvd
Hampton Inn Niagara Falls / Blvd
#4 of 50 in Niagara Falls
488 reviews
1.8 km away
Niagara Falls Marriott Fallsview Hotel & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Giacomo, an Ascend Hotel Collection Member(R) in Niagara Falls, NY near Maid of the Mist is a towering achievement of art deco architecture. Located in a nationally-registered historical building, this boutique hotel in Niagara Falls is within walking distance from the brink of the naturally beautiful Niagara Falls, as well as a host of other attractions The Giacomo is the premiere luxury boutique hotel in Niagara Falls. Experience the majestic wonder of Niagara Falls in the world-class setting of the Giacomo Hotel - Niagara's only upscale boutique hotel. The epitome of Art Deco Architecture, the Giacomo has been completely renovated to feature ultra-modern innovations and the highest standards of personal service to satisfy the needs of the most discriminating traveler. ... more   less 

Additional Information about The Giacomo

Address: 222 First Street, Niagara Falls, NY 14303
Region: United States > New York > Niagara Falls
Price Range: $189 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Giacomo 3*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Choice Hotels, Expedia, Hotels.com, Hotwire, Orbitz, Cancelon, Travelocity, Priceline, getaroom.com, Evoline ltd and HotelQuickly so you can book your The Giacomo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Giacomo Hotel Niagara Falls
Hotel Style:
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Giacomo staff and other travellers.
16 questions
Ask a question

See all questions (16)

Questions? Get answers from The Giacomo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can get a simple king size bed room to a room with a fireplace and Jacuzzi, obviously it will cost extra, but not that much more.”
423guyw, 20 Mar 2017 | Read review
“get as high as you can, spend extra for the view . off season lower rates..Winter ice on the Falls is awesome”
michaelsP5602QV, 18 Mar 2017 | Read review
“Our room in the back was very quiet.”
  • View from 19th floor lounge area
kdfrench, 5 Mar 2017 | Read review
“I would ask for rooms on the back of the hotel for a view of the rivers. The front is a view of the street and casino.”
  • Sky View Lounge
  • Room
  • From the Sky View Lounge
RebeccaRushlow, 1 Mar 2017 | Read review
“We had a spacious corner room”
  • Ceiling of room; a little stark, but at least they have sprinklers!
Memphis_gal_8, 6 Feb 2017 | Read review
5 of 5
Booking.com
US$167* /night
View Deal
TripAdvisorUS$167
ElvolineUS$206
AscendHotelsUS$167
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates