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Traveller (583)
Room & Suite (683)
Dining (80)
Overview
  • Excellent68%
  • Very good22%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“boutique hotel”(38 reviews)
“art deco”(32 reviews)
“floor lounge”(31 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Bar/Lounge
3 Star Hotel
All hotel details
Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (953)
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All reviewsboutique hotelart decofloor loungefree valet parkingoffice buildingtop floorsky view loungeobservation floorgated lotcorner roomcanadian sidefresh baked cookieswithin walking distancewafflesbeautiful hotelculinary institutevalet service
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21 - 25 of 904 reviews
Reviewed 27 November 2017

We had a wonderful stay at the Giacomo. The staff was friendly, the decor very interesting, and the room reasonably comfortable. The bed was a little soft from wear and the room a little small, but all in all, a very pleasant room. We noted...More

1  Thank Dimitrivaz
Response from Doug U, General Manager at The GiacomoResponded 29 November 2017

Thank you for writing a review of your time at the Giacomo. We are glad you had a wonderful stay. It is nice that you found our staff friendly and the room very interesting. We appreciate your feedback about the mattress in your room. We...More

Reviewed 27 November 2017

We stayed for 3 nights as a get a way. The hotel is a beautiful Art Deco building. The room was lovely and a large bathroom. We were able to order a pizza the one night after walking the day in the Canadian side. We...More

1  Thank ctorrez5
Response from Doug U, General Manager at The GiacomoResponded 29 November 2017

Thank you for posting a review and for staying at the Giacomo. I am happy you found your room lovely and our staff very helpful. It is wonderful you took advantage of our Sky View Lounge to enjoy pizza with the best view in Niagara...More

Reviewed 23 November 2017

I am pleased to provide this review of a great hotel find in Niagara Falls, NY. While traveling through Niagara Falls, NY on our way to and from a convention on the east coast of the U.S., I came upon The Giacomo doing a search...More

Thank MichiganPhotoRod
Response from Doug U, General Manager at The GiacomoResponded 29 November 2017

We appreciate you taking the time to write a detailed review and thank you for staying at the Giacomo. It is fantastic that you enjoyed many of the amenities and services we offer our guests. We hope you and your wife will stay with us...More

Reviewed 22 November 2017 via mobile

Stayed here for two nights in November on a business trip, and it was a perfect experience. A restored Art Deco building from the 1930’s, the bold, chic style stands out in the gray, late fall landscape. The rooms were warm and welcoming, as was...More

Thank Jason A
Response from Doug U, General Manager at The GiacomoResponded 29 November 2017

Thank you for choosing the Giacomo and writing a review. We are happy to hear you had a perfect experience. It is wonderful that our building was brought back to life to be enjoyed again. We hope to welcome you back soon. Regards, Doug Ujeski...More

Reviewed 20 November 2017

While looking for a hotel in Niagara Falls New York I came across the Giacomo and was very impressed by all the great reviews. I booked this hotel because of the great reviews and was not disappointed. From the moment we checked in to the...More

1  Thank kacee28
Response from Doug U, General Manager at The GiacomoResponded 29 November 2017

Thank you for staying at the Giacomo and posting such a nice review. It is great that you enjoyed your time with us. We appreciate your recommendation to other travelers and are delighted we will be your hotel of choice when you return to Niagara...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$110 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$110 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (583)
Room & Suite (683)
Dining (80)
Amenities (5)
Business Centre & Event Rooms (3)
Questions & Answers
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british56
15 April 2018|
AnswerShow all 2 answers
Response from Thayana | Reviewed this property |
If you stay at Giacomo you will definitely need a rental car to get around. Get one at any airport arrivals level although I would shop around online to get the best deal. Don't forget to hop over the border to the... More
0
Votes
nikkitravelbug
5 January 2018|
AnswerShow all 2 answers
Response from johnnyhuma |
NO they don’t. Sorry! The Sheraton is the ONLY hotel that offer FREE $80 Casino credits with ALL rooms. Also Sheraton is only hotel connected to Seneca Casino
1
Vote
Brooke V
17 December 2017|
AnswerShow all 7 answers
Response from Doug U | Property representative |
We offer complimentary valet parking to all of our guests. Pull in front of the building with your flashers on, come in and get checked in and we will take care of your car.
0
Votes
Room Tips
"Ask for a corner room - a bit more expensive but so worth it!"
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"Queen top floor 601! corner room!"
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"Every room is uniquely decorated. Common viewing room exceptional"
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"The suite is such a good value and I would highly recommend going this route."
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