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Traveller (583)
Room & Suite (683)
Dining (80)
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Overview
  • Excellent68%
  • Very good22%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“boutique hotel”(38 reviews)
“art deco”(32 reviews)
“floor lounge”(31 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Bar/Lounge
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (953)
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All reviewsboutique hotelart decofloor loungefree valet parkingoffice buildingtop floorsky view loungeobservation floorgated lotcorner roomcanadian sidefresh baked cookieswithin walking distancewafflesbeautiful hotelculinary institutevalet service
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301 - 305 of 904 reviews
Reviewed 16 February 2016 via mobile

We joined our friends for a 50th birthday celebration !!! This is our second stay and we recommended the hotel to them!! A little outlet shopping in the afternoon then back to the hotel to enjoy a wine tasting on the 19th floor . We...More

1  Thank Traveller_Teej
Response from Kevin V, Vice President at The GiacomoResponded 1 March 2016

Thank you for staying at The Giacomo by Ascend and sharing your Five (5) Star experience on TripAdvisor. The biggest compliment we can receive is your continued business and goodwill and we sincerely appreciate both. Thank you for allowing us to play a small role...More

Reviewed 10 February 2016 via mobile

Great place !! Unique and definitely will be going back, close to casino and falls and the sky view lounge is a cool place to hang out for a night cap. The room was very clean and had a different feel than your typical five...More

Thank Eric F
Response from Kevin V, Vice President at The GiacomoResponded 1 March 2016

Thank your for your Five (5) Star Review of The Giacomo by Ascend on TripAdvisor. We pride ourselves on delivering a Five Star experience to our guests and I will be sure to share your comments with our entire team Watch your email for our...More

Reviewed 30 January 2016 via mobile

We stayed there two nights after Christmas. We ha a very warm welcome and the staff was extremely helpful and very friendly. The room was spacious and the bathroom also very well equipped. The only negative was the cold floor there. Breakfast very good with...More

1  Thank KBCLS
Response from Kevin V, Vice President at The GiacomoResponded 1 March 2016

Thank you for staying at The Giacomo by Ascend and sharing your experience on TripAdvisor. Its always nice to hear when we have delivered on our service promise and I am glad that your daughter enjoyed our freshly made waffles. Thanks Again and we hope...More

Reviewed 25 January 2016

The Staff is very friendly, the hotel is warm and cozy and in general we had a nice stay. Altough is an old construction you have everything you need to feel comfortable. Free breakfast, free WiFi, free smiles everywhere. Very close to the border and...More

Thank Hermann V
Response from Doug U, General Manager at The GiacomoResponded 27 January 2016

Thank you for staying at the Giacomo and taking the time to review your stay with us. I am very pleased to hear that our staff helped make your stay pleasant. Our staff always try to exceed our guests expectations and provide a friendly comfortable...More

Reviewed 23 January 2016

We stayed at The Giacomo this past week and I couldn't believe how wonderful it was. The staff was a pleasure and they were willing to do anything for us at any moments notice. We were treated as though we were royalty, even though we...More

1  Thank Marshall P
Response from Doug U, General Manager at The GiacomoResponded 27 January 2016

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. I can't wait to share your comments with the staff to show them how...More

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Best Value Properties in Niagara Falls, NY
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$109 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$109 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (583)
Room & Suite (683)
Dining (80)
Amenities (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
british56
15 April 2018|
AnswerShow all 3 answers
Response from Neil R | Reviewed this property |
Sorry, don’t know the answer to that. We were only there for a couple days and everything we wanted to see or do was in easy walking distance from this hotel. The hotel is great, rooms aren’t large but very comfortable.
0
Votes
nikkitravelbug
5 January 2018|
AnswerShow all 2 answers
Response from johnnyhuma |
NO they don’t. Sorry! The Sheraton is the ONLY hotel that offer FREE $80 Casino credits with ALL rooms. Also Sheraton is only hotel connected to Seneca Casino
1
Vote
Brooke V
17 December 2017|
AnswerShow all 7 answers
Response from Doug U | Property representative |
We offer complimentary valet parking to all of our guests. Pull in front of the building with your flashers on, come in and get checked in and we will take care of your car.
0
Votes
Room Tips
"Ask for a corner room - a bit more expensive but so worth it!"
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"Queen top floor 601! corner room!"
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"Every room is uniquely decorated. Common viewing room exceptional"
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"The suite is such a good value and I would highly recommend going this route."
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