Kalika Hotel
795 Rainbow Blvd, Niagara Falls, NY 14303-1313
Expedia.com
Hotels.com
Booking.com
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (49)49
Room & Suite (27)
Dining (2)
About
#52 of 64 hotels in Niagara Falls
Location
Cleanliness
Service
Value
Newly renovated property - opened March 2018. Under new ownership all of our guest rooms and public paces received $500,000 of renovations. Located 1 mile from Niagara Falls State Park, short distance to Seneca Falls Casino, and many other Niagara Falls attractions.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Pool
Indoor pool
Free breakfast
24-hour front desk
Vending machine
Show more
Room features
Air conditioning
Telephone
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
69Somewhat walkable
Grade: 69 out of 100
53Restaurantswithin 1 km
23Attractionswithin 1 km
795 Rainbow Blvd, Niagara Falls, NY 14303-1313
Getting there
Rental CarsSee all Niagara Falls car hire
49Reviews12Q+A8Room tips
Reviews
Traveller rating
- 9
- 9
- 12
- 6
- 13
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Don't let the pictures fool you!!! This place was horrible!! Never would I ever!!! Worst staff I've ever come across. Don't waste your time or money. But after finding a new hotel the Fals are totally worth it!
Read more
Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sophia Stewart, Owner at Kalika Hotel
Responded 1 week ago
Dear Guest, We deeply regret that your recent experience at our property did not meet your expectations. This is certainly not the standard we aim to provide to our valued guests, and we would appreciate the opportunity to address your concerns and make things right. Your feedback is crucial to us, and we are actively working with our management team to take swift action based on your input. We hope you'll consider giving us another chance to provide you with an improved stay in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely one of the worst hotels I’ve ever stayed at and I’ve been in some weird places. Stay far away! No hot water, broken TV, landlines in room don’t work (which is a safety violation). No one is ever at the front desk. Bad.
Read more
Date of stay: November 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Stay away
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sophia Stewart, Owner at Kalika Hotel
Responded 3 weeks ago
Dear Guest, We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
this is the worst place, don't stay there.!!! 1. family room only 2 hair soap no towels 2. toilet seat loose. 3. sheet cover had weird stain. 5. vanity light above sink works when they want 6. no housekeeping i went for walk and surprise!!! nobody cleans my room o even empties the trash can. 7. air conditioning had mold on the air supply. 8. no coffee available @ 7am when the breakfast supposed to finish @ 9am 9. the TV didn't work i don't even want to talk to front desk. please training your employees. and make sure that clean the rooms. and do not let customers requested.
Read more
Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sophia Stewart, Owner at Kalika Hotel
Responded Aug 28, 2023
Dear Guest, Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
DO NOT STAY HERE. Safety concerns. This is genuinely the most filthy, disgusting and unsafe place I’ve ever had the displeasure of setting foot into in my 32 years on this planet. Please let me tell you about my trip. I arrived with my family as part of a Tour group from Sydney, and it was trouble before we even set foot in the door. It’s right next to run down graffiti covered houses a couple of doors down with boarded up windows, the area it’s in is extremely unsafe. Our tour guide warned us not to walk to the streets or leave the hotel after sundown. It’s advertised as a short walk to the falls. It’s not. Nothing was prepared, no room keys, the check in process was exceedingly slow. staff do not speak English well. Sub basement floor, I leaned the door and it opened immediately, no key or handle, thought it a fluke, it wasn’t. The smell nauseating. Fish. I pulled out the chair to take a seat. It was covered in stains soaked into the fabric. I pulled the door shut behind me making sure it was closed before pressing on the door again. It opened. The security lock, broken. Room door has been kicked in and the room robbed before. Front desk, offered a refund then retracted it. People complaining given dirty unmade rooms, another room had a blocked toilet, another no working lights. Front desk insisted that “he just works here” no explanations for broken and unclean rooms. His wife and daughter then returned from grocery shopping. He screamed at her about unclean rooms.multiple complaints had come in about cleanliness, his family live in and operate this hotel. He lied to guests to avoid taking responsibility. All in front of customers. New room, holes in the roof and curtains were stained. Cockroach in bathroom. Tap is broken. Blood and snot is stuck to the shower curtain. A pubic hair. Stuck to the bathroom wall. This bathroom hasn’t been cleaned at all. Discovered the side door to the rooms. Direct access to the hallways where the rooms are. It was still unlocked and open to the public at midnight. Anybody can enter off the street, this entrance unmonitored. Another broken door part on the floor. This place is broken into a lot. Probably by the inhabitants from the surrounding broken down homes. Can feel holes in the floor underneath the carpet. Hallways are riddled with cobwebs and spiders. The tvs are analogue and my aunts didn’t even turn on. My mothers room had blood on the sheets and my aunt had a dirty ice bucket full of someone else’s old water. No plastic bag. Mould growing under the rim of the sink and floors have dirt accumulated in all corners. Thin ceilings mean that you can hear talking and walking above you. Lights stopped working in the middle of the night. Then turned back on after a few hours. Faulty wiring. Bed squeaky and uncomfortable. I hope that this stops you from booking this hotel it’s everything from broken, run down, old, and grimy to unsafe and inhospitable. I hope that this review saves you from having to experience this place yourself. Beware and stay away.…
Read more
Date of stay: July 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sophia Stewart, Owner at Kalika Hotel
Responded Aug 3, 2023
Dear Guest, We are deeply sorry to hear about your extremely unpleasant experience during your stay with us. We take your concerns very seriously, and we want to assure you that this is not indicative of the level of service and quality we strive to provide to our guests. We sincerely apologize for the issues you encountered, from the cleanliness and safety concerns to the unprofessional behaviour of our staff. Rest assured, we are thoroughly investigating the matters you've raised and taking immediate steps to address them. Your feedback is crucial to improving our services, and we will work diligently to rectify the issues to prevent any recurrence in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The only reason I rented at this property was due to multiple good reviews. I could tell from the pictures that it was an older hotel but the reviews swayed me. I should have known better. The first red flag was walking into the very tiny office and seeing things just stacked in all the corners. No elevator was the next thing we ran into but far from the last. We reserved two rooms. One for us and one for my daughter's family. The chair in our room literally looked like it had been pulled from a dump. The curtains looked 40 years old and were dirty. Stains on the walls. The comforter and sheets had urine stains and what appeared to be blood stains. The bathroom had hair in the floor and shower. We ended up removing all covers from the bed except the cleanest looking sheet and sleeping on top. My daughter's room was even worse. The linens were so bad on their beds that they had management come up to try to resolve the problem. They could not and had to move them to another room. It was still not good but was at least a little better. The hotel seems to have made some effort on replacing some room fixtures like lights, faucets but they desperately need to spend some money upgrading things that actually touch a person's body. Linens, covers, pillows, floor, etc. The only reason I give this hotel any rating at all was because the staff was friendly and made an effort to help but the place was "filthy". In hindsight, I wish I had spent the extra $100 to stay down the street!…
Read more
Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: The hotel has free parking but is very limited. If you get there very late in the day, parking...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sophia Stewart, Owner at Kalika Hotel
Responded Jul 19, 2023
Dear Guest, We are sorry to hear that many aspects of your stay made it very unsatisfactory for you. We appreciate your calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. Guest satisfaction for us is highly rewarding, thus we value every feedback we get as it makes us improve. We would love it if you would come back to stay with us again - we do not doubt that the next time you will have the wonderful experience that the vast majority of our guests have.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms were nice and clean. Close to falls and other attractions. Not enough parking for the hotel guests was a daily struggle to back into a spot. Staff would stop talking when you walked into the same area as them and look at you like you was going to steal something. Kids loved the pool easy to find the rooms. Big refrigerator no microwave no coffee pot. Had bags of chips and cans of soda from front desk when they had it. Hard to get clean towels and trash bags from the room cleaners when you saw them. No other vending in hotels take your own snacks.
Read more
Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sophia Stewart, Owner at Kalika Hotel
Responded Jul 9, 2023
Dear Guest, Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The first impression of the hotel and its surroundings is very depressing. There is no lobby, no elevators, everything is dark and old, pool area is so dirty and small. I have to be fair and say that the room was OK, and location is convenient to Niagara park. The worst experience was with breakfast - food is very limited, not fresh ( see the picture of cream cheese), not enough place for people to seat. Only if you are on a very tight budget go to this hotel, otherwise, find something else
Read more
Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sophia Gutierrez, Owner at Kalika Hotel
Responded Aug 29, 2022
Dear Guest, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you faced during your stay. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. It is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you the next time your travel plans require lodging.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had to cancel less than a day before my arrival due to a positive covid test (I sent the test results as proof)! I tried to reach the hotel but no one answered! Unfortunately, they did not respond and denied helping me. There was a person in reception that responded to my calls very rudely and tried to put a blame on me ignoring my situation. They did not respond to emails from booking.com and me. They wanted to charge me fully despite having a cancellation policy and my communication before check-in time and did not consider my case (COVID positive!!!!). I do not recommend this place. They do not respond and literally try to rub you. Worse experience!!!! I wish I could give them a negative star!
Read more
Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sophia Gutierrez, Owner at Kalika Hotel
Responded Jul 28, 2022
Dear Guest, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you faced during your stay. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. It is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you the next time your travel plans require lodging.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was nice size and clean. The property is a converted motel. They have free breakfast and good parking. Location was a little far from the falls but across the street from the Casino. The walls were thin. We stayed here 2 nights and it was fine. No complaints! It wasn’t a 5 star resort but fit our needs just fine. I read the other reviews and was a little nervous booking this property in advance. But it was worth the money and I would stay here again.
Read more
Date of stay: June 2022Trip type: Travelled with family
Room Tip: Stairs to every floor
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sophia Gutierrez, Owner at Kalika Hotel
Responded Jul 18, 2022
Dear Guest, Thank you for uplifting the spirit of our team with your excellent review, which gives a huge thumb up to our service culture. Our associates are passionate about their job, and we are happy to know that their dedication made your stop over at par with excellence.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This review is for EVERYONE who is wondering if they should stay here or not based on ALL the up and down reviews. Bottom line...If you have money, stay elsewhere. If you are used to the BIG chain hotels, stay elsewhere because you will NOT like this hotel. Pros: Price, Location, Restaurant on site, Pool, some breakfast foods, NO bugs or bad smells. Not dirty. 2nd floor was remodeled it seemed. Beds were comfortable. Fridge worked great. Cons: You CAN hear the walking of the people above you on 1st and 2nd floors loud enough to keep you awake. There is NO daily room service, you need to contact the front desk for new towels, garbage emptied, etc. Nobody EVER answers the front desk phone or is at the front desk, you need to press a buzzer at the front desk and wait. Breakfast is very limited. Bread left in loaf bags where everyone can touch it, 1 gallon milk everyone touches, 2 cereals, some small muffins, coffee and juice and the area is dirty and not maintained to accommodate the guests. Pool is very small. TV is not cable and has limited stations and some channels are blurry and most stations have a compressed screen while 3 channels have no sound. Restaurant is ONLY open thurs-sat 5pm to 9pm and ONLY has 6 tables in a very small room. Parking is limited if they are sold out or you come back too late at night. Water sometimes took 4 minutes to get hot. Microwave ONLY in breakfast area. Some reviews complained about humidity in bottom floor. There was a humidifier on 2nd floor and didn't feel humid but we couldn't comment on that issue on the 1st floor. No elevator but there is a wheelchair lift that takes you to the 1st floor (which is the basement level) not a true 1st floor. We had a credit card problem when we tried to check in which was eventually resolved after we called our 3 seperate banks and realized it was the hotel's system error. Overall it was OK and most would probably find it fine. Our rate for 4 nights was LITERALLY $500 to $800 cheaper then the 10 surrounding hotels I called and we still got a decent room and saw all the sights. Fix the TV stations, fix the squeaking floors above the 1st and 2nd floors, get soda/snack machines, keep the breakfast area stocked and clean and possibly add breakfast sandwiches and add more hours/days to the restaurant.…
Read more
Date of stay: June 2022
Rooms
Cleanliness
Service
Room Tip: choose 3rd floor so you can't hear other guests above you
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Sophia Gutierrez, Owner at Kalika Hotel
Responded Jun 16, 2022
Dear Guest, We are glad to know that you had a nice stay with us and liked our convenient location, breakfast, and great price. We were disheartened to read about the problems you experienced, and hope you will accept our sincerest apology for the inconvenience faced by you regarding these issues. Providing our guests with an enjoyable experience is of extreme importance to us, and for that reason, we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$65 - US$102 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Terrapin inn
LOCATION
United StatesNew YorkNiagara Falls
NUMBER OF ROOMS
55
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingKalika Hotel (C̶$̶9̶9̶) C$74 - UPDATED 2023 Prices, Reviews & Photos (Niagara Falls, NY) - Tripadvisor
Frequently Asked Questions about Kalika Hotel
Which popular attractions are close to Kalika Hotel?
Nearby attractions include Goat Island (0.8 km), Niagara Falls State Park (1.1 km), and Niagara Falls Observation Tower (1.0 km).
What are some of the property amenities at Kalika Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Kalika Hotel?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Kalika Hotel?
Conveniently located restaurants include La Cucina Di Mamma, Donatello's Restaurant, and Savor.
Are there opportunities to exercise at Kalika Hotel?
Yes, guests have access to an indoor pool during their stay.
Are there any historical sites close to Kalika Hotel?
Many travellers enjoy visiting Lundy's Lane Battlefield (3.5 km), Chippawa Battlefield Park (4.2 km), and Toronto Power Generating Station (2.1 km).