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795 Rainbow Blvd, Niagara Falls, NY 14303-1313
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About

#33 of 54 hotels in Niagara Falls
Location
Cleanliness
Service
Value
Newly renovated property - opened March 2018. Under new ownership all of our guest rooms and public paces received $500,000 of renovations. Located 1 mile from Niagara Falls State Park, short distance to Seneca Falls Casino, and many other Niagara Falls attractions.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Pool
Free breakfast
Non-smoking hotel
24-hour front desk
Indoor pool
Vending machine
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Room features
Air conditioning
Telephone
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
43Reviews12Q+A6Room tips
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Helen F wrote a review Aug. 2022
1 contribution
The first impression of the hotel and its surroundings is very depressing. There is no lobby, no elevators, everything is dark and old, pool area is so dirty and small. I have to be fair and say that the room was OK, and location is convenient to Niagara park. The worst experience was with breakfast - food is very limited, not fresh ( see the picture of cream cheese), not enough place for people to seat. Only if you are on a very tight budget go to this hotel, otherwise, find something else
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Date of stay: August 2022
Rooms
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sophia Gutierrez, Owner at Kalika Hotel
Responded Aug. 29, 2022
Dear Guest, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you faced during your stay. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. It is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you the next time your travel plans require lodging.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
iman d wrote a review Jul. 2022
1 contribution
I had to cancel less than a day before my arrival due to a positive covid test (I sent the test results as proof)! I tried to reach the hotel but no one answered! Unfortunately, they did not respond and denied helping me. There was a person in reception that responded to my calls very rudely and tried to put a blame on me ignoring my situation. They did not respond to emails from booking.com and me. They wanted to charge me fully despite having a cancellation policy and my communication before check-in time and did not consider my case (COVID positive!!!!). I do not recommend this place. They do not respond and literally try to rub you. Worse experience!!!! I wish I could give them a negative star!
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sophia Gutierrez, Owner at Kalika Hotel
Responded Jul. 28, 2022
Dear Guest, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you faced during your stay. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. It is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you the next time your travel plans require lodging.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mishka wrote a review Jul. 2022
9 contributions1 helpful vote
The room was nice size and clean. The property is a converted motel. They have free breakfast and good parking. Location was a little far from the falls but across the street from the Casino. The walls were thin. We stayed here 2 nights and it was fine. No complaints! It wasn’t a 5 star resort but fit our needs just fine. I read the other reviews and was a little nervous booking this property in advance. But it was worth the money and I would stay here again.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Stairs to every floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sophia Gutierrez, Owner at Kalika Hotel
Responded Jul. 18, 2022
Dear Guest, Thank you for uplifting the spirit of our team with your excellent review, which gives a huge thumb up to our service culture. Our associates are passionate about their job, and we are happy to know that their dedication made your stop over at par with excellence.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TheTraveler wrote a review Jun. 2022
New York City, New York110 contributions77 helpful votes
This review is for EVERYONE who is wondering if they should stay here or not based on ALL the up and down reviews. Bottom line...If you have money, stay elsewhere. If you are used to the BIG chain hotels, stay elsewhere because you will NOT like this hotel. Pros: Price, Location, Restaurant on site, Pool, some breakfast foods, NO bugs or bad smells. Not dirty. 2nd floor was remodeled it seemed. Beds were comfortable. Fridge worked great. Cons: You CAN hear the walking of the people above you on 1st and 2nd floors loud enough to keep you awake. There is NO daily room service, you need to contact the front desk for new towels, garbage emptied, etc. Nobody EVER answers the front desk phone or is at the front desk, you need to press a buzzer at the front desk and wait. Breakfast is very limited. Bread left in loaf bags where everyone can touch it, 1 gallon milk everyone touches, 2 cereals, some small muffins, coffee and juice and the area is dirty and not maintained to accommodate the guests. Pool is very small. TV is not cable and has limited stations and some channels are blurry and most stations have a compressed screen while 3 channels have no sound. Restaurant is ONLY open thurs-sat 5pm to 9pm and ONLY has 6 tables in a very small room. Parking is limited if they are sold out or you come back too late at night. Water sometimes took 4 minutes to get hot. Microwave ONLY in breakfast area. Some reviews complained about humidity in bottom floor. There was a humidifier on 2nd floor and didn't feel humid but we couldn't comment on that issue on the 1st floor. No elevator but there is a wheelchair lift that takes you to the 1st floor (which is the basement level) not a true 1st floor. We had a credit card problem when we tried to check in which was eventually resolved after we called our 3 seperate banks and realized it was the hotel's system error. Overall it was OK and most would probably find it fine. Our rate for 4 nights was LITERALLY $500 to $800 cheaper then the 10 surrounding hotels I called and we still got a decent room and saw all the sights. Fix the TV stations, fix the squeaking floors above the 1st and 2nd floors, get soda/snack machines, keep the breakfast area stocked and clean and possibly add breakfast sandwiches and add more hours/days to the restaurant.
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Date of stay: June 2022
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Service
Room Tip: choose 3rd floor so you can't hear other guests above you
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Sophia Gutierrez, Owner at Kalika Hotel
Responded Jun. 16, 2022
Dear Guest, We are glad to know that you had a nice stay with us and liked our convenient location, breakfast, and great price. We were disheartened to read about the problems you experienced, and hope you will accept our sincerest apology for the inconvenience faced by you regarding these issues. Providing our guests with an enjoyable experience is of extreme importance to us, and for that reason, we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Travelbunny_Wiebke wrote a review Jun. 2022
Blankenberge, Belgium192 contributions125 helpful votes
We arrived early, before checkin time, but it was no problem to park the car and use the bathroom already. We then headed to the Falls by foot, which is a 10 minute-walk. Check in was fast. The rooms are a bit older, but spacious and clean. Breakfast was basic, but ok for the 80 $ we paid for the night. There was also an indoor pool, but we did not use it. The staff/owners were very friendly and helpful. Definitely to be recommended.
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Date of stay: June 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sophia Gutierrez, Owner at Kalika Hotel
Responded Jun. 13, 2022
Dear Guest, We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all our staff as we strive to continuously improve the quality of our services.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Suv wrote a review May 2022
1 contribution
Very well maintained hotel Kalika Hotel, Niagara Fals. To be frank being from west coast of US, the east coast hotels in the lower range fail to maintain basic amenities in working condition. But this hotel just changed my perception. Each and every amenity is well maintained to perfection and customer satisfaction is at its level best.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sophia Gutierrez, Owner at Kalika Hotel
Responded May 16, 2022
Dear Guest, Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us and liked our location and cleanroom. We hope to earn your business on future travels. We hope to serve you better next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pr A wrote a review Apr. 2022
1 contribution
The owners and the staff are wonderful, kind and very accommodating The walk along the Niagara River to the falls is beautiful The room is spacious, comfy and well equipped (tv fridge iron and iron table, towels etc). The beds were comfy too. We do recommend !
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sophia Gutierrez, Owner at Kalika Hotel
Responded Apr. 27, 2022
Dear Guest, Thank you for making us a part of your relaxing trip! It's always a delight to see the recognition for our hardworking staff. We're honored to earn your recommendation and cannot wait to see you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael D wrote a review Oct. 2021
2 contributions2 helpful votes
The rating of this review is based off expectations. The staff was very nice, answered our questions and allowed us to keep our car parked after checkout so we could go on a tour. This is a 1960s hotel that the owners have updated. Our room had a more modern look to it. The bed was comfortable and we got a great night sleep. The breakfast was basic but enough to fill us up.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Manager, General Manager at Kalika Hotel
Responded Oct. 3, 2021
Hi Michael D, Thank you so much for your compliments and great review of our hotel! We take pride in our staff and the quality of service that we can provide for our dear guests. We also appreciate your appreciation on our breakfast menu as we try our best to satisfy our guests as they stay with us. We thank you for staying with us and we are hoping that we will see you again should you need a place to stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Greg wrote a review Jul. 2021
1 contribution
Horrible hotel. There was never anyone at the desk during the daytime when our key card randomly stopped working and we got locked out of our room and when trying to check out. We waited 30 minutes for desk service while the phone rang at least 15 times while standing there and no one to answer it. There are huge spiders everywhere hanging down in your face in every hallway and the cleaning people just throw huge trash bags in every entrance to where we had to step over them to exit the building. Crappy service, not worth the price.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Manager, General Manager at Kalika Hotel
Responded Jul. 25, 2021
C791EEmegand, Thank you for sharing your experience, and we apologize that you had a long wait at the desk. Guest comfort and convenience are our top priorities, and sorry again that we failed to do this during your most recent stay. Regarding the spiders in the hallways. It is of the highest importance that things like this are not missed by our staff and mistakes like this should never be overlooked. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; we hope that this will be the case during your next stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marta G wrote a review Jul. 2021
1 contribution1 helpful vote
The hotel is dirty there is no room service. Breakfast is a joke. Yes is a walking distance to the falls but if you are driving is worth finding a hotel even if its a few miles away. Guest were leaving trash in the halls. The rooms were not clean!
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Guest Relations Manager, General Manager at Kalika Hotel
Responded Jul. 20, 2021
T8838GBmartag, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. You expect and deserve a completely clean hotel room every time you stay with us. All guest's complaints are taken seriously, and we want to assure you that the problem you brought to our attention is being addressed. We also do engage in deep cleaning processes right now as guest satisfaction is our top priority. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
PRICE RANGE
US$148 - US$227 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Terrapin inn
LOCATION
United StatesNew YorkNiagara Falls
NUMBER OF ROOMS
55
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Kalika Hotel - UPDATED 2022 Prices, Reviews & Photos (Niagara Falls, NY) - Tripadvisor

Frequently Asked Questions about Kalika Hotel
Which popular attractions are close to Kalika Hotel?
Nearby attractions include Niagara Falls State Park (1.1 km), Goat Island (0.8 km), and Niagara Falls Observation Tower (1.0 km).
What are some of the property amenities at Kalika Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Kalika Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Kalika Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Kalika Hotel?
Conveniently located restaurants include La Cucina Di Mamma, Chill 443, and Donatello's Restaurant.
Are there opportunities to exercise at Kalika Hotel?
Yes, guests have access to an indoor pool during their stay.
Are there any historical sites close to Kalika Hotel?
Many travellers enjoy visiting Lundy's Lane Battlefield (3.5 km), Chippawa Battlefield Park (4.2 km), and Toronto Power Generating Station (2.1 km).